Bunches.co.uk Reviews

4.7 Rating 188,504 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 188,504 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

The flowers were delivered 3 days late, less than half of them survived. A lot of the buds never opened. Really disappointed.
Helpful Report
Posted 1 week ago
It came like a kitchen flat pack nothing like the pictures won’t be ordering from here again
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Posted 1 week ago
Flowers were browned on the edges and delivery was left outside, with my card inside all day. Not very impressed would not order again looked nothing like the picture
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Posted 1 week ago
Paid extra money for flowers to arrive on Mother’s Day and they arrived later
Helpful Report
Posted 1 week ago
I've used Bunches countless times now hence why I keep going back but unfortunately the Mothers day flowers this year didn't last no more than a few days at most which upset my mum and tad. Shall use another provider next year
Helpful Report
Posted 1 week ago
most of the flowers were limp in arrival
Helpful Report
Posted 1 week ago
Flowers arrived well packed however were not fresh and died 2 days later. Failed to bloom or colour. Mother was very disappointed with these for mothers day and now very reluctant to purchase again
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Posted 1 week ago
It was a bad experience, i will not repeat it again The mini cake tastes horrible The purple calla lily plant has rotten It was a birthday gift for my best brother It was really embarrassing
Helpful Report
Posted 1 week ago
Nothing but disappointment with customer service. Didnt receive my order and they didnt care at all. In the process of opening a chargeback claim.
Helpful Report
Posted 1 week ago
Looked nothing like the photo , very stingy
Helpful Report
Posted 1 week ago
Even after 6 days, the flowers looked absolutely nothing like the picture on the website. It looked like a cheap bunch I’d picked up from a garage, not something I’d spent £30 on for a Mother’s Day gift. There were only a handful of stems and they were all lifeless - I didn’t even select a letterbox version, I opted for a full bouquet. Had no response to my complaint via social media either. Definitely would never buy from Bunches again.
Helpful Report
Posted 1 week ago
Ordered a medium mothers day bouquet. It came absolutely TINY, not to mention the flowers were dying and half of it was leaves. Would not order again.
Helpful Report
Posted 1 week ago
flowers came to me falling apart, they withered before they even properly bloomed and looked nothing like the pictures.
Helpful Report
Posted 1 week ago
I’m sorry to say this but it frustrates me to learn once again that my mom did not received her stuffed bear that should have cane with the order I made for her for Mother’s Day. And mind you, my mom never recovered the item that was also missed the first time even after they said that they will send it over. So I’m not hopeful about a resolution this time either.
Helpful Report
Posted 1 week ago
Lots of flowers were broken and not good quality
Helpful Report
Posted 1 week ago
I purchased the flowers for my mum on mothers day. When they arrived I opened them to put them in water as she had been taken i hospital. I have to say I was very dissapointed there were only a few flowers and for the cost I did not feel it was value for money. Sorry
Helpful Report
Posted 1 week ago
Flowers did not look like the picture
Helpful Report
Posted 1 week ago
I ordered a bunch of Rhubarb and Custard flowers which cost £25 including delivery for my sister on mother's day, and was very underwhelmed by the quality and quantity of flowers that she received. It was just so small.... I would include a photo but it doesn't allow me to here.
Helpful Report
Posted 1 week ago
Flowers weren’t that great, didn’t last long :(
Helpful Report
Posted 1 week ago
Emailed twice and no reply! Flowers didn’t look anything like the picture! Disappointed….
Helpful Report
Posted 1 week ago
Bunches.co.uk is rated 4.7 based on 188,504 reviews