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Bunches.co.uk Reviews

4.7 Rating 189,255 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,255 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website and easy to make a purchase. Delivered on time thank you. I was disappointed overall though as the bouquet has lasted less than five days and wasn't good value for money.”

Posted 2 weeks ago

“The orchids were lovely but unfortunately there was a half eaten cookie in the box with them that didn’t go down well with the receiver”

Posted 2 weeks ago

“The letter box flowers were exactly as ordered and delivered on time. I was going to visit my friend by train so the gift was ordered to arrive the day I travelled. I was at her home when they came. I was disappointed that many of the flowers were fully open.”

Posted 3 weeks ago

“Unfortunately didn’t arrive in time. Not guaranteed I know but still a disappointment.”

Posted 3 weeks ago

“Beautiful flowers but not dispatched until the day we'd requested them to arrive”

Posted 3 weeks ago

“Recipient still in hospital at delivery time. Not sure where item was left stated as delivered to safe place. Not known where that was. Recipient didn't receive till 3days later.”

Posted 3 weeks ago

“Service okish. Flowers looked nothing like picture. Very disappointed”

Posted 3 weeks ago

“The first time I ordered a plant from Bunches.co.uk it arrived a bit dry and nothing like the picture. I wanted to give it another go by buying a bouquet for my wedding. I understand that it doesn’t come already pre made but the flowers looked old and I was a bit disappointed. I don’t think I will purchase again.”

Posted 3 weeks ago

“I bought some flowers and you delivered some flowers, what am I reviewing ? Just more needy pointless irritation..........will I buy from you again......no not if you are just going to chse me for validation......sort yourselves out and get over yourselves.”

Posted 4 weeks ago

“The flowers were well received by the recipient but from the picture I saw d idn’t look particularly good value for money, in terms of number of stems, that said, they are still going strong a week later. The box they were delivered in wasn’t great though, the flowers could have easily been damaged, but luckily they arrrived in good condition.”

Posted 4 weeks ago

“I have happily ordered many times from Bunches always as gifts for family and friends who have been extremely pleased with their gifts, hence the reasons for re-ordering. Unfortunately this last order didn't quite fill the usual expectations as the flowers were not in bud form but quite open when received which has impacted their lifespan. On this occasion I did order for next day delivery and wouldn't consider ordering at short notice again.”

Posted 4 weeks ago

“Nice flowers, but stems are often broken when they arrive. I’ve had 2 subscriptions now and during both at least 1 bunch out of 3 has been damaged.”

Posted 4 weeks ago

“Good selection and relatively happy with the price but sadly flowers came limp and the stems were falling over.”

Posted 4 weeks ago

“I was disappointed the flowers I ordered for someone’s birthday didn’t arrive on the day! It was pointed out to me when I sent a query email that with the Post Office they can arrive a day late. I hadn’t picked that up when ordering but I’ll not make the same mistake again.”

Posted 4 weeks ago

“I dont know what the flowers were line as they were delivered to my friend (eventually) but I wanted to review to make sure people think carefully about delivery. It isn’t entirely clear when you order that delivery is by Royal Mail. I asked for delivery on a Saturday and because the person wasn’t home they didnt arrive until Monday. Not ideal that the flowers had been sat at a delivery depot for two days.”

Posted 1 month ago

“Did not receive the colour flower that l ordered and was not advised that they were sending an alternative without asking if it was acceptable. The response when l emailed them was that it was in their terms of contract. How many people read the T of C when ordering f.lowers”

Posted 1 month ago

“Not Bunches fault but Royal Mail failed to delivery on time - recipient unable to collect from delivery office due to work, flowers went to rot, don't use them!”

Posted 1 month ago

“I have used Bunches in the past and they have been very good. This time, they, as usual, delivered on time but my friend tells me the tulips were a bit ‘droopy’. They revived but when I saw them 3 days after delivery they weren’t looking their best. I was rather disappointed. Unfortunately, this may well be due to the fact that my friend’s birthday is around Mothering Sunday and maybe this explains why they were not as expected.”

Posted 1 month ago

“I'm really sorry but I was really disappointed with the Rose Plant I sent to my Mum for Mothers day. Only one of the buds opened and it looked really sorry for itself. The pot it was delivered in was also cheap looking and made of cardboard. The picture of it on the website looked great, but I suppose I should have read the small print. This is the only purchase that I've made from bunches that I've been disappointed in so will use them again. I requested the delivery for Sunday (Mothers Day), but it arrived on the Friday before”

Posted 1 month ago

“Flowers were beautiful when delivered, but didn't last very long.”

Posted 1 month ago

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Bunches.co.uk is rated 4.7 based on 189,255 reviews