Beautiful flowers but customer service leaves a lot to be desired! I’ve ordered a few times now & I was very happy until a bouquet wasn’t delivered on the right day! I emailed querying where it was & they were so rude & unhelpful basically just blamed COVID for the delay & directed me to their terms & conditions! I was disappointed as I’d sent the flowers for a Ruby Anniversary, it’s now 4 days since the flowers were supposed to be delivered & still no sign of them! Bunches were very reluctant to refund so had to open a dispute with my credit card, will never order from them again which is a shame as the first few deliveries were lovely!