I ordered the flowers for my sisters birthday, they arrived on the day & my sister was out. The delivery person left them in a dust bin with a lid on it quite near the door. My sister never contacted me to say she got the flowers which was unusual but our Mum was being transferred to a nursing home so was very busy & in & out the house. When we finally caught up on the Thurs 13th Oct she said she had just found the flowers & was shocked that she did not know they were there. I said i had, had a email saying they tried to deliver but that no one was home so left them in a bin (with a picture) & they left a card. There was no card left & i am so annoyed they were left in the dust bin. They were letterbox flowers so why were they not posted in house? When they were found the flowers were not to good & my sister had to throw out half the flowers. Not happy. I have used Bunches a few times & never had any problems but i will be thinking twice if i use this company again as im so annoyed.