Anonymous
Honestly not impressed by the customer care. Some flowers did not arrive on the intended day of delivery. I asked twice that they passed on my dissatisfaction to Royal Mail, but they declined to confirm in both emails that they'd do this. 95% of the time their delivery will be fine, but on the times it isn't, I find their responses to be generically apologetic and always carrying a company line to excuse themselves, without actually reading what the person has written. I wouldn't order with them again - it's more convenient to order from a local florist.
6 months ago
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Bunches.co.uk has a 4.7 average rating from 189,583 reviews

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