Ordered flowers for my mum's birthday. Picked a particular bouquet that would remind her of the flowers along the lane she would have picked as a child growing up in her local town. Unfortunately the bouquet she got DID NOT reflect this. The flowers were not the same as shown in the picture. Upon complaining was asked to provide a picture. Trying to get my mum to send me a pic was a challenge. The response received was give it a couple of days for the buds to flower. We did. Still no difference. Sent another pic. No response!!! Do not use Bunches unless you do not mind what they send. Apparently they know your close family better than you so will choose what to send.