Bunches.co.uk Reviews

4.7 Rating 203,625 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,625 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter was happy with the flowers and delivery was as promised”

Helpful Report

Posted 1 month ago

“I have used Bunches for over 30 years without a problem. But last week my flowers (by Royal Mail) were not delivered to the correct address. Neither Bunches nor RM could say which address they’d been delivered to, and there was no info on the RM tracker. Perhaps investigate Royal Mail, as you had to provide and send out a replacement? Even though the erroneous recipient called you, she refused to give her address or deliver the flowers to my friend. Not good enough, but the replacement was appreciated.”

Helpful Report

Posted 1 month ago

“I have found that most people who receive the gifts I send from Bunches are always pleased with the flowers and the plants are good too. I had one problem with delivery the Christmas before last when Royal Mail sent something that had to go to Leeds went to Bridlington first. I complained to Bunches as Royal Mail left the plant without water for 4 days before they delivered by which time it was battered. I had complained 2 days after I realised the plant had been sent to the wrong depot and Bunches replaced the plant and sent it by courier service. They cannot be faulted on customer service and also gave me a discount voucher for the inconvenience. I thought Royal Mail should be made to pay for their service but a Bunches were the customer I don't know if this happened.”

Helpful Report

Posted 1 month ago

“Very cute shop”

Helpful Report

Posted 1 month ago

“My friend was pleased to receive the lovely flowers”

Helpful Report

Posted 1 month ago

“Flowers were lovely but the card that I put message on was not there, therefore my cousin had no idea who they were from”

Helpful Report

Posted 1 month ago

“I recently ordered 2 bouquets as birthday presents for friends. One said her flowers were beautiful. I had ordered a blue and white bouquet for the 2nd, who sent her thanks with a photo, and was disappointed to see a shortage of blue thistles.”

Helpful Report

Posted 1 month ago

“Very nice flowers. They were delivered on time. Thank you”

Helpful Report

Posted 1 month ago

“Beautiful flowers and presentation that added to the celebration.”

Helpful Report

Posted 1 month ago

“Delivered on time but was but disappointed with flowers. Didn't look like the picture. 🙁”

Helpful Report

Posted 1 month ago

“Good and Very fast service. Flowers were excellent”

Helpful Report

Posted 1 month ago

“Always a reliable service, always beautiful and gratefully received.”

Helpful Report

Posted 1 month ago

“Excellent service ordered and delivered next day. Great quality and a good price.”

Helpful Report

Posted 1 month ago

“It was fairly easy to choose the right bunch, the filters are ok to use. I liked that i could see how many stems of each flower the bunch would have, that made it easier to compare them. The option of adding a prpoer card was a nice touch. The item I chose was delivered on the right day, the tracking info was good. The item arrived in good condition, although it looked nothing like the image on the website.”

Helpful Report

Posted 1 month ago

“The flowers are always beautiful and appreciated as a present. However this time, they arrived late and the box was open at the top. At first the flowers appeared squashed but have since opened up and a lovely. Just disappointed they didn't arrive on time for my Mum's birthday. I ordered them on 2nd Oct, it was her birthday on 7th but the flowers only arrived on 9th.”

Helpful Report

Posted 1 month ago

“Nan was pleased with the flowers. They were nice but the pictures always make them look slightly bigger than they are. Would still order again from Bunches as they lasted a while too. Thank you x”

Helpful Report

Posted 1 month ago

“Quick & easy ordering platform, delivered on time & was advised the bouquet was beautiful therefore very happy & would use Bunches again.”

Helpful Report

Posted 1 month ago

“As far as I know, the delivery went to plan. Was updated well on delivery. Would use again”

Helpful Report

Posted 1 month ago

“Beautiful rose delivered on time. The web site is very easy to navigate.”

Helpful Report

Posted 1 month ago

“Really good but don’t serve for wide feet unfortunately. They combine good customer service, modern feminine design, with good quality but as mentioned, for people with wide feet there very little options”

Helpful Report

Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 203,625 reviews