Bunches.co.uk Reviews

4.7 Rating 200,966 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely apparently but delivered to the wrong address, they were retrieved however, post office error.”

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Posted 3 weeks ago

“I have been using Bunches for a few years now. I go between them and M&S but with their online order system down due to the cyber attack I went back to Bunches. Whilst the ordering itself went fine I was badly let down by Royal Mail who sent the flowers to the wrong distribution office and, as a result, the order was delivered 2 days late. By way of recompense Bunches offered to send another/ repeat order to the recipient; this didn’t seem the best way of addressing the issue - why would they want 2 of the same thing? The suggestion of sending me a bunch was dismissed - not possible. I now have a £10 credit on my account to use against my next order. If I’m honest, I feel a bit disappointed with Bunches.”

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Posted 3 weeks ago

“Excellent delivery on time Flowers lovely”

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Posted 3 weeks ago

“Delivered as requested next day. My friend was very pleased with the flowers”

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Posted 4 weeks ago

“Very good service. Recipient impressed with quality”

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Posted 1 month ago

“Delivery good but box left outside house without ringing the doorbell so could have been stolen before anyone realised it was there, only knew after I had email saying it was delivered. Also one item missing from the box so don't know if it was ever there.”

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Posted 1 month ago

“Arrived on due date.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“it is the first time I have used bunches. I sent flowers to a friend who's sister recently died. She was delighted with the flowers. Instead of chocolates which were a free gift, sunflower seeds were sent instead. My friend was delighted with this as she much preferred to grow the seeds. I would definately use Bunches again”

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Posted 1 month ago

“I was pleased with the delivery, bang on time but rather disappointed with the actual plant. It was very dry and pot bound. Fortunately my sister-in-law is very good with plants and I'm sure she will revive the plant.”

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Posted 1 month ago

“flowers were nice but not perfect”

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Posted 1 month ago

“I'm confused, I'm sure I didn't order letterbox flowers, but that's what arrived I also ordered the 'large' 22 blooms ,only 20 arrived ??, chocs were 'yummy' though apparently Left on the doorstep!”

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Posted 1 month ago

“Flowers were lovely but not impressed by delivery service. Paid extra for courier delivery but the package was still left at the front door of the supported housing rather than delivered to her door.”

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Posted 1 month ago

“Beautiful purple plant”

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Posted 1 month ago

“Whilst the quality of the product was excellent, the delivery was NOT. The delivery was left outside of a secured porch and no card was put through the door to say it was there. It was very early in the morning and so the people receiving the gift were not up! I could not gain access to the photo for delivery, the system kept telling me it was the incorrect postal code, which it wasn't, and so I had no idea where the item had been delivered until I rang the recipients and asked them to look outside their front porch.”

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Posted 1 month ago

“First time order, arrived on time & flowers were well received, fresh & smelt lovely.”

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Posted 1 month ago

“Was not what I ordered flower wise, but they were lovely, wine was included as ordered. Arrived on time thank you”

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Posted 1 month ago

“Delivered on time with lovely fresh flowers”

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Posted 1 month ago

“Easy to order, variety available, delivery of choice, beautiful flowers,just one thing less amazing it’s the photo shows a bigger bouquet than the physical one.”

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Posted 1 month ago

“I have always found the delivery not very good. I know you give a 2 day possibility of delivery but in previous years I have paid for courier delivery which has not arrived at the times I have requested. In your defence I have always been given a refund of my courier costs. This year I thought I would do it differently and try the other option but the flowers arrived very late on the day after I had requested. My daughter always sends me flowers from you and they always arrive at the time requested and as I live on the south coast I would have expected this to be a problem but it appears the problem is in the London area, is there anything you can do about this? I would add I always find your flowers to be very good.”

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Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 200,966 reviews