Bunches.co.uk Reviews

4.7 Rating 205,905 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 205,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time exactly as ordered”

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Posted 4 weeks ago

“Not seen the flowers but recipient was very pleased - thank you. They arrived on time. I was disappointed that it is no longer possible to order Singapore orchids”

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Posted 4 weeks ago

“Easy to order , delivery on time , good contact from them .”

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Posted 4 weeks ago

“My rating of 4/5 is influenced largely by the delay in delivery, which is probably more to do with the Royal Mail than with Bunches, from whom I've had great service in the past. But, having ordered a bouquet for next-day delivery, I had a notification from Royal Mail saying that they'd been unable to deliver - at about 9pm, when the recipient was out celebrating her birthday - but would try again the next day. I received another notification around the same time saying they'd once again been unable to deliver. Fortunately, when they finally arrived two days late, they were still in good condition, and the birthday girl loved them!”

Helpful Report

Posted 1 month ago

“I contacted the recipient of the bouquet I bought the flowers were lovely but she didn’t know who sent them . I have had flowers before and the card is not really notice able could it be put in an envelope or made of thin card to make it obvious.”

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Posted 1 month ago

“My friend was very pleased with the flowers pity they forgot too include the card identifying who had sent them”

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Posted 1 month ago

“Flowers were lovely and delivered on time. Unfortunately Royal Mail left them by neighbour's garage and put card through wrong door so recipient had to go hunting when I alerted her. Otherwise all good.”

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Posted 1 month ago

“Very happy with the service & quality of the flowers.”

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Posted 1 month ago

“The flowers were lovely but the delivery effort was appalling”

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Posted 1 month ago

“They were gratefully received, I have seen a photograph and I'm surprised how few flowers there were. I may have to rethink where I order my next flowers from. Maybe having a true representation of what you get for your money is necessary.”

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Posted 1 month ago

“Would have been 5 but for the fact the courier left the box of flowers outside the front door of the recipient in full view of passers-by. However, the customer service support from Bunches was excellent and all ended well!!”

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Posted 1 month ago

“Carnations were beautiful Just wish l had added some foliage Both my pals, sisters were delighted Thank you”

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Posted 1 month ago

“Nice selection of flowers, quality blooms and combination of colours. Pleased with purchase.”

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Posted 1 month ago

“Recipient very happy with flowers. They arrived on day expected but delivered did not ring door bell and put flowers in outside cupboard. However the receiver was in but didn't know thry has been delivered”

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Posted 1 month ago

“A lovely combination of blooms perfect for sending for a birthday gift.”

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Posted 1 month ago

“Reliable, convenient service. Delivered on time and recipients seemed pleased with flowers. Will use again.”

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Posted 1 month ago

“Product good delivery excellent”

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Posted 1 month ago

“The flowers were well received . My sister said they were so nice . Unfortunately you didn't put a card in saying who they were from . So it took a few phone calls from my sister to find out who had sent them”

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Posted 1 month ago

“Flowers well received by recipient and on time as advised. Thank you.”

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Posted 1 month ago

“Good service and the flowers were as described.”

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Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 205,905 reviews