Bunches.co.uk Reviews

4.7 Rating 188,504 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 188,504 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Day late and half of flowers snapped off in transit so had to put into two different vases, normally very good.
Helpful Report
Posted 11 hours ago
I’m a bit disappointmented with the quality of these flowers, they started wilting and browning the day after I got them delivered
Helpful Report
Posted 21 hours ago
The roses didn’t last for 2 days the lilies didn’t even open up very disappointed specially that this wasn’t a cheap bouquet
Helpful Report
Posted 3 days ago
Not happy most didn't open and as they were a gift, took pictures to show wont be buying from these again
Helpful Report
Posted 4 days ago
Not deliverd on time and not in good shape
Helpful Report
Posted 4 days ago
My proof of delivery is a photo of the box leaning against a closed front door, which I recognise. However given that is well known that parcels are regularly taken if left in full view I have no way of knowing if the flowers were received. They were sent as a complete surprise and as an apology for missing a birthday. The recipient has not contacted me therefore I can only assume they were not received. I obviously cannot comment on the flowers, I would rather have paid for undelivered flowers, at least I would have been sure of the situation. I personally would never use Bunches again.
Helpful Report
Posted 4 days ago
Delivery failed. Delivered to an address 4 miles away.
Helpful Report
Posted 4 days ago
I bought flowers for my mum but after 2 days the roses were dying
Helpful Report
Posted 4 days ago
Royal mail let you down turned up a day after the delivery window flowers were just OK at this point
Helpful Report
Posted 6 days ago
I inadvertently put the wrong address on the order. The flowers never arrived but the address doesn't exist so have no idea where they went.
Helpful Report
Posted 6 days ago
Didn’t get delivered when it should have been even though got tracking from post office to say it would be delivered so contacted bunches and didn’t get much help at all. Then when received by my daughter this was packaged in valentines type wrapping even though it was under birthday flowers and you can only see a picture of the flowers online so my daughter and I were surprised at the wrong type packaging.
Helpful Report
Posted 6 days ago
What arrived looked absolutely nothing like the pictures and even after a few days once the buds had bloomed, the bouquet still didnt look anything like the picture. Very disappointed as it was for Mothers Day.
Helpful Report
Posted 1 week ago
I ordered flowers for a very dear friend aged 93 years. So disappointed not at all up to scratch. Definitely will not use Bunches again they are certainly not up to scratch.
Helpful Report
Posted 1 week ago
Lovely product, however, completely disappointed with the service. I bought the flowers to be dlivered on mother s day for them only to arrive 2 days later
Helpful Report
Posted 1 week ago
Upon opening the outer box, some flowers were found damaged, and the additional gifts to accompany the flowers - the celebration cake had been places beneath the flowers and the wrapper broken thus causing the cake to be contaminated. Overall, very unhappy with the order and will not be ordering from this firm again
Helpful Report
Posted 1 week ago
Ordered Iris and Freesias as part of a mothersday gift for my wife. What I received bore no resemblance whatsoever to the Bunches website image of these so-called blooms (image obviously photo shopped). The contents of the box were dehydrated and looked as though they had been driven over and then reversed over. Even 24 hours in water did not revive them. Website image is misleading as as to amount of flowers contained in the bunch also. COMPLETELY DISGUSTED. Will never use Bunches again. Customer services not interested. Waste of time.
Helpful Report
Posted 1 week ago
Arrived promptly and flowers were fresh but did not look anything like the photograph. Lower quality, smaller and less flowers. Wouldn’t recommend for the price
Helpful Report
Posted 1 week ago
Delivery failed to arrive on the day chosen. On the day the tracking said ‘out for delivery today’ however it did not come until the following day. Customer services kept saying we can’t gurantee delivery which is fine with me however the fact it said it was coming meant I told that person to wait in. Customer services couldn’t seem to understand that issue and still kept saying we don’t guarantee etc and not considering the issue of being told it was coming that day! Not attempt to apologies for that or accept it was misleading to have tracking and an email saying ‘out for delivery today’
Helpful Report
Posted 1 week ago
Very disappointed with the service. Although they looked beautiful when they arrived, I spent £30 for them to arrive 6 days later than the date I booked and paid for. I emailed about it and had no explanation from them. It's really a shame as the quality of the flowers was lovely but we all order flowers to arrive for a certain occasion and these did not deliver on their promise.
Helpful Report
Posted 1 week ago
The flowers were nothing like they looked on the picture and died really quick wouldn’t recommend
Helpful Report
Posted 1 week ago
Bunches.co.uk is rated 4.7 based on 188,504 reviews