Bunches.co.uk Reviews

4.7 Rating 199,710 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really disappointed small pathetic bunch of flowers.”

Helpful Report

Posted 1 week ago

“Flowers delivered but the cake included in the price was not. Very disappointed as it was a present for my 96 year old aunty”

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Posted 2 weeks ago

“Flowers as described, however did not arrive on Mothers day as guaranteed. No heads up or explanation for flowers being late.”

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Posted 2 weeks ago

“Hi there, Unfortunately I was very disappointed with the flowers. I can send a photo of the delivered flowers which look nothing like the picture. Also the flowers were left in the outdoor bin!”

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Posted 2 weeks ago

“Flowers arrived clearly past their best... not very happy for the price paid. Wouldn't use again.”

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Posted 3 weeks ago

“Keeping this short, have been a customer for over 20 years and always been delighted with the flowers and so have the recipients. This time it was all very different. They arrived squashed flat which isnt Bunches fault but the floweres themselves were not as many as usual and very dissapointing. The Iris's didnt last long and the Fresias, although smelt lovely were not very attractive. Will look elsewhere before I buy again if I do. Very sad.”

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Posted 3 weeks ago

“Flowers did not last nearly as long as promised, they were brown and shriveling up after no more than 3-4 days. Everything else was fine.”

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Posted 3 weeks ago

“Not at all good when it arrived flowers were not looking good I have photos”

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Posted 3 weeks ago

“Roses died after 1 week, didn't think the bunch was value for money.”

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Posted 3 weeks ago

“I sent a hyacinth plant to my elderly mother ready for Mothers Day. It arrived unsupported in a box and it had tipped over so that lots of the earth had fallen out. My mother had to rearrange it back into the pot. I would have expected some filling or packing paper to have been wedged around the pot so that it stayed upright. Very disappointed and will be reluctant to use Bunches again.”

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Posted 3 weeks ago

“Delivery was late , not as advertised for Mother’s Day, when the flowers arrived very small bunch !”

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Posted 3 weeks ago

“I placed 2 oreders for Mothers Day. One order arrived perfectly on time the other NOT. I had an email to explain the flowers had gone to the wrong address and a replacemnt order would be deliverd on Tuesday. They did not arrive. I emailed again to ask where the order was and was told they would be arriving on Thursday. Very disappointed with the srvice this time. A free box of truffles added and 10 posy points on my account. Does not cover the dissappointment felt by both parties involved, i.e. us and Mum on Mothering Sunday.”

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Posted 3 weeks ago

“As they were unrapped a lot of the Carnation heads fell off, I trimed the bottoms as per instructions and placed them in warm water as directed, the water was topped up with warm water every two days, All the flowers had passed by the following Friday I did contact the company who apolgised and offered to send replacements but as of Saturday the 5th of April none had arrived”

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Posted 3 weeks ago

“The flowers started bending and dying a day after arrival.”

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Posted 3 weeks ago

“Ordered the XL bouquet for £48, the flowers arrived in two packages and two bunches which led the receiver to think they had sent one by mistake. I told them this was not the case after council the stems in each bouquet. Sadly even when combined they did not amount to an “XL” by the standard of other companies. Would probably not order from this site in future.”

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Posted 3 weeks ago

“Sorry not good. Originally only issue was the time of delivery but mi. Said her flowers lasted tree days.”

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Posted 3 weeks ago

“The flowers were delivered on Mother’s Day as planned but did not last long enough. The rose in the bunch went limp after 24 hours despite my daughter following all the instructions. I was disappointed”

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Posted 3 weeks ago

“The flowers unfortunately looked nothing like the picture. The packaging squished all the flowers today and some of them died. Probably won’t be ordering from Bunches again. :(”

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Posted 3 weeks ago

“Ordered Thursday on Royal Mail 48hr for Mother’s Day, arrived Monday afternoon! Very cross, contacted bunches and they said it isn’t guaranteed! Will not be using anymore and will be telling everyone I know not to buy from bunches! ‘Not guaranteed’ needs to be in BIG letters not purposefully hidden in small print! Not even a sorry was given 😡😡😡😡😡”

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Posted 3 weeks ago

“I would have loved to leave a good review but flowers were not as described and pictured on the website, I also got the larger version and the bouquet looked thin and not as great.”

Helpful Report

Posted 3 weeks ago

Bunches.co.uk is rated 4.7 based on 199,710 reviews