Bunches.co.uk Reviews

4.7 Rating 200,586 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sadly some bent stalks so not all the flowers made it. but what did do look very nice thank you.”

Helpful Report

Posted 3 days ago

“Although the actual flowers and packaging was lovely, the actual bouquet was much much smaller then was indicated in the image. Im talking about 2 blooms and 3 sprigs/leaves. Didn't even fill the smallest vase they had”

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Posted 3 days ago

“Usually very pleased with bunches... The quality of flowers are great. Unfortunately this time i sent 2 orders to the same address in sympathy for the loss of a family member. Unfortunately only one was delivered on time and this has implications that my friend thought i had not sent her a gift too.”

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Posted 3 days ago

“I am dissappointed that I do not get a notification to say my gift is on its way or that it has been delivered and I can not answer any of the following questions as how am I to know without questioning the person they were sent to ??”

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Posted 6 days ago

“Disappointed that without notice the flowers arrived a day late”

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Posted 1 week ago

“Bit disappointed with the flowers I ordered as a gift for a close family relation. The stems were dry and some of the flowers were wilting. They also took 6 days to be delivered.”

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Posted 1 week ago

“The flowers were lovely and my sister was very pleased to receive them. For myself, I thought them a bit sparse”

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Posted 2 weeks ago

“I bought these for 80th birthday present but really they didn’t look like the advertised bunch hardly any greenery”

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Posted 2 weeks ago

“I have used Bunches for a number of years and have always been satisfied with the flowers I’d purchased for friends and/or relatives. However the last bunch I ordered for Mrs J Cooper didn’t contain all the advertised flowers (it was Blue Moon and didn’t contain any thistles). I don’t have any photographic evidence, sadly.”

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Posted 2 weeks ago

“I chose roses and freesia but was disappointed in the lack of freesia in the b ouquet”

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Posted 2 weeks ago

“I tried to submit the code and had difficulty doing that? I was told that the discount would show on the final page? But then I became confused 'going back and forward ' and so gave up!”

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Posted 3 weeks ago

“Customer Services were very polite and helpful. Arrived on date requested.I was disappointed in the bouquet when my friend showed me the photo of it. I'd expected a much fuller bouquet for the money.”

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Posted 3 weeks ago

“Bit disappointed as i'd ordered on a Saturday, early morning, but flowers weren't delivered until Tuesday... They were appreciated and were a lovely bunch..but a bit delayed”

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Posted 3 weeks ago

“Great delivery but I spent £25 on flowers and on the image online they looked very full compared to when they were received in real life.”

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Posted 3 weeks ago

“The flowers arrived a day late. I receive a message on the day that the flowers should have been delivered. It said the delivery property was not accessible, I really don't understand why. The flowers were delivered the following day with no problem and left in the porch”

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Posted 3 weeks ago

“I am very disappointed at how long my order took to be delivered. The roses had already opened by the time my mum received her flowers which should have arrived by the 16th of May her birthday. She didn't receive them until the following week!!!”

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Posted 3 weeks ago

“Usually I would say you are excellent as I have used you quite a few times. But this last bunch that I ordered seem to be very floppy when I saw the photo. They were sent to Ealing in London. The flowers were left on the door step apparently - possibly in full sun and not behind the hedge in the shade whii I ch is the normal ‘safe place’ for deliveries. So for the first time I was a little disappointed with your flowers.. As there were yellow roses in it , we know that roses flop very quickly. From the photo, there seemed to be a lot of greenery and not many flowers. So I am sorry that for the first time I can’t give you an excellent 5 points Kind regards Mary Beck”

Helpful Report

Posted 3 weeks ago

“I was not very impressed when the flowers did not arrive the day I had requested. In spite of saying the flowers were with the Royal Mail the day before , they did not deliver the next day ( the appointed day) . The excuses given were extremely lame. I am not impressed at all”

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Posted 3 weeks ago

“Wasn't really impressed with the flowers or lack of them to be honest , when my sister sent me the pics, I wasn't impressed at all , two days after her birthday I went over and took two more lots of flowers for her and ended up being cheaper”

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Posted 4 weeks ago

“They were fine, nothing more. Not as nice as I'd seen in photos, a lot more filler than killer.”

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Posted 4 weeks ago

Bunches.co.uk is rated 4.7 based on 200,586 reviews