Bunches.co.uk Reviews

4.7 Rating 199,710 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Two Bottles of Wine from Bunches for my father for easter. The Lorry Driver was very apologetic at the late delivery and the damage of the box which made one of the bottles leak. The Chardonnay Bottle had Cracked. The Sauvignon Blanc Bottle was Fine. He explained very well that we should take a picture of the package to prove that it cracked. I was delighted with his attention to detail. My Father was annoyed as much as myself because of the price/the wines he likes - no delivery should ever be like that.”

Helpful Report

Posted 1 day ago

“Bouquet nice but a bit underwhelming, a couple of broken stems and flowers didn't last very long. Definitely suffered from being mothers day weekend and not as good as previous orders from Bunches.”

Helpful Report

Posted 1 day ago

“Nice flowers but didn’t think they were worth the money . These was a gift to someone but had them delivered to me first . Well packaged etc but overall wasn’t happy so I ended up going to M&S to get a better bunch for the same price. Should have went there in the first place!”

Helpful Report

Posted 1 week ago

“Ordering very easy but unfortunately I can’t review the order as the lady hasn’t been in touch to say she received it and although it says order was delivered I can’t see a picture of the actual delivery.”

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Posted 1 week ago

“Very convenient; flowers came in bud and have lasted a considerable amount of time. The Bouquet received was smaller than expected which left me quite disappointed and disheartened.”

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Posted 1 week ago

“Flowers, although beautiful arrived a day late for a friend’s 70th birthday. It was embarrassing.”

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Posted 1 week ago

“Delivery good, arrived when expected. Disappointed with colour of the irises though. They were a very pale lilac, not the nice strong puple that I was hoping for. Bought for Church display so got a bit lost in amongst my garden foliage. Not as good as your photo.”

Helpful Report

Posted 1 week ago

“The plant was very good quality and condition. The recipient missed the original delivery day and royal mail did not leave any note. The online delivery information was initially incorrect and the options to select an alternative address could only be selected for two days in the future, which is not ideal for the condition of the plant. 3 out of 5 stars due to delivery issues not quality of the product.”

Helpful Report

Posted 1 week ago

“A bit disappointed with the flowers as they did not last even for 7 days which is unusual as in the past we have been more than happy with the product”

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Posted 1 week ago

“The flowers arrived 5 days late!”

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Posted 1 week ago

“The bunch looked very small for the price paid.”

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Posted 1 week ago

“My expensive extra- large bouquet had to be repackaged by the courier for some reason. The recipient told me that it consisted of 2 standard bouquets squashed together inside the package.”

Helpful Report

Posted 1 week ago

“I sent a bunch of flowers to my daughter, Sweet Sunshine. It said there were 11 stems but when I visited about 3 days after they had been delivered and saw them it looked very meagre and not the usual full bunch I was expecting. The last bunch I sent her was similar in levels of quantity. I think this may be the last time I order from Bunches as I don't feel they represent as good value as they used to. I could go to the supermarket and buy and buy several bunches for less money and have a better vase full of flowers. Am quite sad as I have used Bunches for a while now and always been happy with them up until now”

Helpful Report

Posted 2 weeks ago

“Whilst the process of ordering and the delivery was efficient and prompt, and the recipient was pleased, when I received a photo of the flowers in a vase I was rather underwhelmed. It did not look like the picture of the bouquet I ordered. Far fewer flowers and some roses already appeared to be turning brown.”

Helpful Report

Posted 2 weeks ago

“Not up to usual standard,very disappointed when my daughter in law sent me the photograph. Only 13 stems rather than 15 which didn't help”

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Posted 2 weeks ago

“Was a bit disappointed in the small bunch of flowers. Considering the price”

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Posted 2 weeks ago

“These were ordered as a gift for a friend who's not well. They arrived looking rather weedy put we're hoping that the blooms will grow and develope. Due to this being bought from a collection we were only able to chose the smallest bunch.”

Helpful Report

Posted 2 weeks ago

“Birthday bouquet which was delivered on the Monday as no one in on the Saturday. Unfortunately some of the flowers were brown. Not really Bunches fault but maybe an idea to insulate box better if weekend delivery. Also Royal Mail are not renowned for their delicate handling of parcels. No ones fault but not the great surprise I had hoped for.”

Helpful Report

Posted 2 weeks ago

“I ordered the flowers to be delivered on the 4th April to a colleague at the school we work at. I had received no tracking link by 9:30, so rang customer services. I was told by the extremely helpful team member that the date was in fact a 24 hour window. I was helpfully told that someone at the delivery depot would notice that it was a school address and have the sense to deliver in time. I obviously didn't read the small print! I started panicking as school would be closed for the following two weeks as it was the start of the Easter holidays. I then received the tracking link and had a nerve wracking day watching the time slot get later and later, latest time being 7.00 pm! My colleague had to be told that the 'surprise' flowers had been delayed. Fortunately they eventually arrived at 4.00 pm and luckily my colleague hadn't yet left, but it took the surprise element away and ruined what was our last day working as a team.”

Helpful Report

Posted 2 weeks ago

“Let me down re date of delivery. They had been ordered for a birthday, and had been meant to have been sent by Royal Mail. On the day of that birthday I got a text from another's carrier saying they were expecting receipt of the flowers. To be fair, the flowers were lovely and it was just after Mother's Day so they may have been waiting for more flowers, but if the date matters, next time I will pay the extra for guaranteed delivery.”

Helpful Report

Posted 3 weeks ago

Bunches.co.uk is rated 4.7 based on 199,710 reviews