Bunches.co.uk Reviews

4.7 Rating 210,513 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 210,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice flowers but it arrived a day late.”

Helpful Report

Posted 7 months ago

“Lovely flowers delivered on time and easy to order”

Helpful Report

Posted 7 months ago

“The flowers your company sends are very appreciated by the recipients. I have had very good reports from them. We can rely on you to send the best!”

Helpful Report

Posted 7 months ago

“Ordered a few times from Bunches. The recipients have always been very pleased.”

Helpful Report

Posted 7 months ago

“Not Bunches fault that the flowers were not delivered on the requested day because Royal Mail sent them to the wrong delivery office. They were supposed to have been delivered on Saturday 21st March but spent the whole weekend going backwards and forwards to various other local delivery offices. Eventually they were delivered on Monday 23rd March, very thirsty and tired. I was told by the recipient that they were perking up on Monday evening but I don't know how long they will last. I will make sure not to request a weekend delivery in future in case this happens again. I will make sure I place the order carefully to minimise the risks.”

Helpful Report

Posted 7 months ago

“Lovely flowers that were well received. The only issue was that they were delivered rather dry, in that the end of the stems were not in any form of liquid or moisture. Luckily after placing in water, they perked up to look good. Had they been left unopened in the packaging for much longer they may not have survived.”

Helpful Report

Posted 7 months ago

“As always lovely flowers and excellent service. Sadly I am running out of peeps to send to.”

Helpful Report

Posted 7 months ago

“Delivered on time. Very pleased”

Helpful Report

Posted 7 months ago

“This plant was for a gift to a dear friend who lost her dad. The plant is healthy and in 1 week the flowers have opened beautifully.”

Helpful Report

Posted 7 months ago

“Easy to order, delivered as promised and still looking good q0days later. Thank you.”

Helpful Report

Posted 7 months ago

“We ordered the Pretty in Pastel Dried Flower Gift which arrived on the date expected, however it appeared that the package had been opened and damaged in delivery. When bunches were informed, we were immediately send a new gift, including a supplementary sunflower seeds to make up for the damage. The communication was swift and clear and the flowers were beautiful and in pristine condition the second time round. Would buy again.”

Helpful Report

Posted 7 months ago

“Beautiful and natural looking flower arrangements, we were really impressed.”

Helpful Report

Posted 7 months ago

“Very good flowers and service”

Helpful Report

Posted 7 months ago

“Good delivery and nice flowers. My mother was very pleased. Thanks.”

Helpful Report

Posted 7 months ago

“Great choice at very good prices. Delivery very good right in time and well received by recipient.”

Helpful Report

Posted 7 months ago

“Brilliant from beginning to delivery..beautiful flowers”

Helpful Report

Posted 7 months ago

“Excellent value and a wonderful selection. Arrived on time. Would recommend to others any time.”

Helpful Report

Posted 7 months ago

“Unfortunately I was disappointed when the tulips turned up limp and looking worse for wear. Not what I was hoping for as a Mother’s Day gift.”

Helpful Report

Posted 7 months ago

Thank you for getting in touch with us, and we're so sorry to hear that your tulips arrived looking a little under the weather, especially for such a special occasion! Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 7 months ago

“Not impressed. Paid extra for delivery of flowers on mother's day. Tracker showed they attempted to deliver at 10am and 2pm however when checking security footage of the front gate no attempt of delivery. Then flowers delivered the next day and just left at the gate, so no signature was required so why were they not left on the day I paid extra for. As someone was home the whole day! Absolute con if you want delivery on a specific day and pay extra for it, they dont deliver!”

Helpful Report

Posted 7 months ago

We're really sorry to hear about your delivery experience. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 7 months ago

“Dear Bunches We would like to say, could you please make sure that the delivery is actually received, personally, before leaving on the doorstep We ordered the flowers for our elderly parents, whom did'nt answer the door & only opened the door, to the flowers left on the doorstep a day later. Many thanks”

Helpful Report

Posted 7 months ago

Thank you for getting in touch with us, and we're glad to hear the flowers did eventually reach your parents! We completely understand your concern, especially when sending gifts to elderly relatives. Unfortunately, both Royal Mail and our courier partners are permitted to leave parcels in a safe place at the property if no one answers the door, and this is something we are unable to control on our end. We'd recommend letting the recipient know to expect a delivery so they can keep an eye out for it. Once you receive your tracking email from us, you can also use the Royal Mail tracking link to set a delivery preference for the parcel. We hope your parents enjoyed their flowers! kind Regards Bunches

Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 210,513 reviews