Bunches.co.uk Reviews

4.7 Rating 201,781 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Delivered asadvised”

Helpful Report

Posted 3 months ago

“Excellent service, lovely flowers, delivery on time, easy to use, good price and discount.”

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Posted 3 months ago

“I bought these as a thank”

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Posted 3 months ago

“It is a pleasure to right a review about Bunches. Simply put.....I wouldn't dream of ordering from any other company. The flowers are all of excellent quality. There are so many to choose from online. They arrive securely and safely packaged. I cannot rate them highly enough. I know FOR SURE that when my recipient receives what I have ordered.....they will be delighted. In all the years I have been ordering from Bunches, I cannot recall ever having a problem.”

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Posted 3 months ago

“Unfortunately didn’t arrive on the date specified and I’d gone with this company specifically for the delivery date offered. I raised the issue but I was directed to the small print saying it may be next day without any apology or acknowledge of the issue. The flowers were lovely it’s just a shame they didn’t arrive when intended. The delivery was supposed to be RM but then I got an elusive email from DPD but without tracking info or predicted delivery date.”

Helpful Report

Posted 3 months ago

Thank you for your review. We're very sorry to hear you were disappointed with the delivery timing of your order. While we did have to make a change in carrier due to stock issues, we understand this wasn't the experience you were hoping for. The flowers did arrive within our delivery timeframes as stated in our terms, though we recognise this may not have aligned with your expectations. We apologise that the DPD email didn't include proper tracking information - you should have received clear delivery details. We're pleased to hear that you found the flowers themselves lovely. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 3 months ago

“Arrived on time & recipient sent me a great photo of the flowers. Thank you”

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Posted 3 months ago

“Easy to use web site and quality of flowers always excellent.”

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Posted 3 months ago

“The flowers were beautiful, my daughter was so pleased with them”

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Posted 3 months ago

“My daughter was delighted with the flowers you sent. I have always had excellent flowers tsent o my friends and relations from Bunches. I have no hesitation recommending Bunches”

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Posted 3 months ago

“I didn’t actually see the flowers as they were a gift but I was told they were stunning and their perfume amazing. Thank you Bunches. I will certainly use you again.”

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Posted 3 months ago

“They were lovely and still looking good nine days later”

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Posted 3 months ago

“Always use Bunches for friends birthdays. Such a reliable company. Have never failed to deliver every order. I also think their prices represent great value. Every bunch has delighted its recipient so they remain my choice of florist.”

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Posted 3 months ago

“Ordered flowers, chocolates and a card and the recipient was very pleased with them all. Great service and very easy to use. Will definitely buy from again.”

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Posted 3 months ago

“Service and product quality was as hoped for.”

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Posted 3 months ago

“Excellent service Excellent choices and very reasonable prices. 2 orders recently placed were received with absolute pleasure by the receiptiants”

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Posted 3 months ago

“This was to be delivered on the Monday but wasn'tdelivered until the Tuesday. The PO said they had tried to deliver on the Monday and there was no ,one in , not true. The person had to go to the depot herself as she was away later on the Tuesday. So much for a nice surprise!”

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Posted 3 months ago

“Splendid flowers arrived very fresh and are still going strong!”

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Posted 3 months ago

“Recipient was very pleased with the quality of the bouquet. Flowers were delivered on the specified day. Thank you”

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Posted 3 months ago

“Wonderful products and service, will definitely use again :)”

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Posted 3 months ago

“The bouquet was delivered with care and attention. The recipient was absolutely delighted with the flowers and fragrance by making her smile!”

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Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 201,781 reviews