Bunches.co.uk Reviews

4.7 Rating 201,065 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very straightforward and the range was good with extras you could add. The flowers were delivered on time with good communication. Unfortunately, some of the flowers looked dry, especially the greenery not really like the photo on the order page, but the receiver was pleased”

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Posted 3 years ago

“Flowers were cute and bloomed after 2 days but whoever packaged my order completely forgot half the flowers ! :( the bunch was meant to have 3 flower types but only 2 in the bunch”

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Posted 3 years ago

“Used a couple of times now but sadly the latest order wasn't as good as the first one. Some of the flowers didn't stay upright from being woken up. I have pictures from the recipient that shows some flowers that were droopy.”

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Posted 3 years ago

“I was sent photos from both my "receivers" so I presume they were happy but the flowers didn't seem anything like the ones on your website.”

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Posted 3 years ago

“Flowers lovely but arrived 2 days late!”

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Posted 3 years ago

“Always use bunches. Always good service. However the last delivery wasn’t good. Flowers were left under a bush ( not the front porch as stated ). More delivery companies fault I know, but still not good service.”

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Posted 3 years ago

“Usually Bunches are absolutely fantastic and I’ve never had a problem before. However, this time their delivery was late…3 days late! I was so annoyed. Hopefully this was a one off.”

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Posted 3 years ago

“The bunch of flowers were nice but looked a bit bare nothing spectacular unfortunately.”

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Posted 3 years ago

“Was hoping it came in a plain box, as, you know, flowers are generally given as a surprise gift. Instead it has Bunches plastered over it. A big oversight which could be remedied with an option at purchase for a plain box. I really do like the flowers but the surprise was given away by the box. If this isn't a problem for you, I do actually recommend buying from Bunches. It really would've been 5 star if the surprise wasn't ruined by their branding. JG”

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Posted 3 years ago

“the flowers definitely did not look like the picture on the website. They were still pretty! But misrepresented.”

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Posted 3 years ago

“I booked the flowers to be delivered on a Monday for someone's 60th birthday. They got back from a weekend away on the Monday. But you delivered them on the Sunday so they were left outside. A bit disappointed with that.”

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Posted 3 years ago

“Great service as usual but a little disappointed that most of the flowers were already in bloom so many died within a week! Usually get plenty in bud and can last 2, and nearly 3, weeks!”

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Posted 3 years ago

“The flowers when they arrived were lovely and much appreciated. However I had stated the day I wanted them delivered and then received a message the day before saying they were about to be delivered that morning which defeated the whole object of the gift. In the nick of time I repeated the correct day which was changed but why was it altered in the first place?”

Helpful Report

Posted 3 years ago

“I was disappointed with the delivery. It was for a Friday delivery which when delivered the recipient was out. Being left a note had to travel down to the office to collect. Fortunately, had a neighbour who took her there to collect, being told it would have been Monday before these had been redelivered. This being so, I don't know what condition these would have arrived in. this is the first time I have grumbled with the service and was not your fault.”

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Posted 3 years ago

“Didn’t deliver on the day supposed to”

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Posted 3 years ago

“Ordered bouquet of yellow flowers including sunflowers (symbolic for recipient)but flowers delivered, although nice enough were nothing like those ordered so disappointed and therefore will not be using again.”

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Posted 3 years ago

“Azalea beautiful, recipient delighted! Sunflower bouquet only lasted a couple of days so disappointing for the recipient.”

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Posted 3 years ago

“They delivery driver did not leave the flowers on the step when no one answered the door and they were delivered the next day. They looked wilted and unhappy when they arrived. However some 20 days later I was shown what was left of the flowers, being in good condition and really pretty. They'd lasted all that time.”

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Posted 3 years ago

“Bouquet arrived promptly on desired date in secure packaging. Though the roses looked past their best with some petals browning at the edges. Which meant being discarded after three days. Unfortunate as previous flower purchases were perfect.”

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Posted 3 years ago

“Not up to the usual high standard from Bunches. Flowers faded quickly.”

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Posted 3 years ago

Bunches.co.uk is rated 4.7 based on 201,065 reviews