Bunches.co.uk Reviews

4.7 Rating 210,514 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 210,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Didn't arrive when expected despite paying the premium”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. We're sorry to hear you were disappointed with the delivery timing — we completely understand how much these moments matter. Our Tracked 24 service delivers within 1-2 working days, so whilst your gift did arrive within that window, we're sorry it didn't reach you on day one. If you ever need flowers for a guaranteed specific date, our upgraded courier options at checkout give you that extra certainty. We hope your recipient loved their gift, and we're always here if you need us. Kind Regards Bunches

Posted 7 months ago

“Very happy with the big bunch of flowers and arrived in great condition without damage. Big shout out to riyal mail also, who delivered the item in a safe place as my mom wasn't home at the time....so she still got her mother's day gift. Will recommend bunches...and I'll use them again. Thanks.”

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Posted 7 months ago

“The flowers were not at all what they looked like on the website, very disappointed considering the price”

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Posted 7 months ago

We're sorry to hear the bouquet wasn't quite what you were hoping for! Most of our flowers are sent in bud to keep them as fresh as possible and protect them on their journey to you. As this bouquet isn't from our hand-tied range, it would need a little arranging on arrival, and given a day or two to bloom it should open up beautifully to match the image you saw online. We hope they were enjoyed once they've had a chance to settle in. Kind Regards Bunches

Posted 7 months ago

“Very good box chocolates bit tiny for the money, 4 chocolates bit mean”

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Posted 7 months ago

“Very helpful and easy”

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Posted 7 months ago

“Missed mothers day despite being booked especially for it in advance”

Helpful Report

Posted 7 months ago

Thank you for getting in touch with us. We're so sorry to hear that your order didn't arrive in time for Mother's Day. Our Tracked 24 service delivers within 1-2 working days, so whilst your gift did arrive within that window, we're sorry it didn't reach you on day one. If you ever need flowers for a guaranteed specific date, our upgraded courier options at checkout give you that extra certainty. We hope your recipient loved their gift, and we're always here if you need us. Kind Regards Bunches

Posted 7 months ago

“What I actually received unfortunately fell short of the image that was advertised.”

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Posted 7 months ago

“Flowers were beautiful but were not delivered on Mother's as per the booking”

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Posted 7 months ago

“The flowers came in perfect condition and bloomed within a day and my mother absolutely loves them, she's had them a week now and they are still going strong! I'm honestly so impressed by this service as I've never bought flowers online before and I will be certain to order more in the future!”

Helpful Report

Posted 7 months ago

“Ordered flowers for delivery on Mother’s Day an booked that date. Arrived the Monday after a was told it due to Royal Mail 24 hours delivery process. Not good enough when this not specifically highlighted on website. Won’t be using again after being told not Bunches fault and when contacting there no refund, offer of recompense just a sorry. Don’t put dates will be delivered on if going to be day after especially as you no control over the actually delivery. Plenty other companies out there who deliver on the day.”

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Posted 7 months ago

“Paid extra for a Sunday delivery for Mother's Day and it arrived 2 days late. Defeats the whole purpose of paying extra for something to arrive in time for an occasion. Such a shame because the flowers are beautiful and the choice available is great.”

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Posted 7 months ago

“Ordered for Mother’s Day well in advance, shipped with Royal Mail so was obviously never going to come on the Sunday. Between our family, we used 3 other companies for Mother’s Day flowers and everyone else got theirs on the day! Then when they finally arrived, they were absolutely laughable and pathetic looking. Would never, ever use this brand again.”

Helpful Report

Posted 7 months ago

We're so sorry to hear that your order didn't arrive in time for Mother's Day. Our Tracked 24 service delivers within 1-2 working days, so whilst your gift did arrive within that window, we're sorry it didn't reach you on day one. If you ever need flowers for a guaranteed specific date, our upgraded courier options at checkout give you that extra certainty. Can you please reach out to our customer support team with your order number and an image of the flowers received via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 7 months ago

“Half the heads of the flowers weren’t on them. Very disappointed with the lack of flowers in the bunch compared to the photos. Also didn’t expect them to come in a box!”

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Posted 7 months ago

“One stem broken and photo on website does not represent what the delivered flowers look like.”

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Posted 7 months ago

“My mum was over the moon with her flowers. So very happy with them”

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Posted 7 months ago

“They looked like a nice bunch but it was very small indeed and I expected more for the price I paid.”

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Posted 7 months ago

“Beautiful flowers that arrived in perfect condition and were stunning. My mum was delighted and I was so grateful that they were such good quality and so pretty. Would highly recommend.”

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Posted 7 months ago

“Sent then to my Mum for Mothers Day, she loved her flowers 💐”

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Posted 7 months ago

“Lovely colour, arrived on time and my mum loved them, however, bouquet was about a quarter of the size it looked in the photo which is a bit false advertisement. I was expecting a lot more flowers for the price and the vase looks quite empty, especially conpared to the photo of what I ordered”

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Posted 7 months ago

“We buy from Bunches regularly and never disappointed. Each time we use our Posy Points from previous buys! Excellent incentive! Bunches' bunches are FINEST KIND 💯”

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Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 210,514 reviews