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Bunches.co.uk Reviews

4.65 Rating 106,917 Reviews

91% of reviewers recommend Bunches.co.uk

Company Reviews

About Bunches.co.uk: Bunches.co.uk are the leading online florist delivering fresh flowers for meaningful moments to every address in the UK from only £16 including free delivery. Bunches have successfully delivered over 8 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:
01623 750343

Email:
flowers@bunches.co.uk

Location:
Unit 19 Hazelford Way
Newstead Village
Nottingham
NG15 0DQ

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Merchant Metrics


Shipping & delivery
delivery methods	Postal Service
average delivery time	Next Day
on-time delivery	96%
accurate and undamaged orders	96%
Customer Service
communication channels	Telephone, Email, Live Chat
queries resolved in	Under an hour
customer service	4.84 out of 5

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

"I didn’t see the flowers myself, they were for my mum but she was over the moon with them! Arrived on time and perfect condition - I would use again! Thanks"

Posted 1 day ago

"Sent as a Birthday present my Aunt was delighted with her roses and fiestas, loving their scents."

Posted 1 day ago

"Easy to order flowers of a good quality and price which get delivered carefully and at the right time."

Posted 2 days ago

"Excellent quality .. delivered on time. Good value for money"

Posted 2 days ago

"Fresh beautiful flowers well packaged and delivered on time. Excellent on line service."

Posted 2 days ago

"Great ordering experience, good prices, delivery as expected, all round excellent service."

Posted 2 days ago

"Always delivered on time flowers to suitable for every occasion and all at great prices"

Posted 2 days ago

"So simple and easy to use. Prompt delivery. No excuse for forgetting that special day ;-)"

Posted 2 days ago

"Excellent service, lovely flowers and great free delivery"

Posted 2 days ago

"I have been very pleased with the flowers ordered through Bunches."

Posted 2 days ago

"Good quality flowers and a great team of customer services"

Posted 2 days ago

"Good selection and affordable. Efficient and reliable."

Posted 2 days ago

"Our friend who received the bouquet and a miniature chocolate birthday cake was thrilled and sent us a photograph."

Posted 2 days ago

"Bunches have always provided excellent service and flowers. Recently I had an order that didn’t turn up, when I queried this, they were polite, so helpful and instantly fixed it with no hassle. Such a refreshing change to have a company who genuinely puts the customer first! Absolutely excellent service!"

Posted 2 days ago

"Very prompt delivery,efficient service. Beautiful flowers."

Posted 2 days ago

"Flowers died within a a couple of days. However, one quick email to customer services and the problem was resolved. So 1 for flowers but 5 for customer service."

Posted 2 days ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We are pleased to hear however that our customer support team resolved the issue . Kind Regards - Bunches

Posted 3 hours ago

"Ordered letter box flowers for my mum (Ruby Jo) the following afternoon I get an e.mail to say due to an issue with the supplier they were unable to send the flowers I wanted and sent an alternative (Chelsea) I looked up the alternative and they were completely different. The ones I wanted were lovely and colourful, the ones they sent were white and cream, surely if you send an alternative you try to get as close to what was ordered. I e.mailed the customer services and they kindly refunded 50% of the cost which I was happy with until my mum sent me a picture of the flowers received and well to say I’m disappointed is an understatement. She has been on a flower course and knows how to arrange flowers but these still look awful! The leaves look as if they are going to die any day and there’s hardly any flowers compared to greenery! Luckily I had £10 off as it was my first order and with the £8.50 refund I’ve only paid £8.50 although I don't even think they’re worth that! Will never use this company again......"

Posted 2 days ago

Thank you for your review. We are sorry to hear of the problems you have encountered with your recent gift. We can see that you have since been back in touch with our customer support team and this issue has now been resolved and a full refund has been provided. Please accept our very sincere apologies for any disappointment this matter may have caused. kind Regards Bunches

Posted 3 hours ago

"I recently ordered some flowers for my daughter in law, for a sad anniversary and she was really pleased with them, and sent me a photo, so thank you once again"

Posted 2 days ago

"I live in Spain and always send family & friends bouquets from Bunches. Beautiful fresh flowers in bud that last at least 14 days. Easy to order, arrive on time and very reasonably priced. Highly recommended!"

Posted 2 days ago

"My mum loves freesias and these smelt great."

Posted 2 days ago

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Bunches.co.uk is rated 4.65 based on 106,917 reviews