Bunches.co.uk Reviews

4.7 Rating 206,143 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 206,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Delivery was on time and all of my order was in perfect condition this is why I like coming back to Bunches your care with the flowers is wonderful”

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Posted 3 days ago

“Overpriced as the bunch of flowers do not look as they do on the website”

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Posted 3 days ago

Thank you for getting in touch with us. We're sorry to hear you feel the flowers didn't quite match what you saw on our website. We do photograph our bouquets in full bloom to show them at their very best, and as many of our flowers are sent out in bud to keep them as fresh as possible, they can look a little different on arrival. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 day ago

“Lovely tulips, delivered on time, but disappointed in the number of stems.”

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Posted 3 days ago

“Our go-to company for all things floral. My recent order was for Valentine's day and I left it a bit late, but they arrived on time, well done Bunches and Royal Mail!”

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Posted 3 days ago

“Great firm, plants good. ordering straightforward and that's great bonus for me a nearly 90 yr old who is not very competent with technology”

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Posted 3 days ago

“Recipient delighted with flowers for birthday!”

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Posted 3 days ago

“Very efficient. Quick delivery. The flowers were in perfect condition and long lasting.”

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Posted 3 days ago

“Beautiful bouquet delivered on time as usual cannot fault the quality and delivery service provided by your company.”

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Posted 3 days ago

“Very good”

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Posted 3 days ago

“Thank you for the lovely flowers I ordered for valentine's, she absolutely loved them and arrived on the date chosen”

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Posted 3 days ago

“Easy to order, arrived on date requested, pot much bigger and prettier than expected and rose plant in a healthy state for indoor use at this time.”

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Posted 3 days ago

“Lovely card and fast delivery too”

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Posted 3 days ago

“Ordered a Valentine's red rose in a ceramic pot, the catalogue showed a plant with 12-15 open blooms but the one received had only two open flowers and two buds. Very disappointed.”

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Posted 3 days ago

“My wife was very impressed with the beautiful flowers from Bunches on St Valentine's Day. The flowers came on time and were in perfect condition,. Many thanks Bunches!”

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Posted 4 days ago

“Not great. Flowers looked fresh. But there were not many and I thought I had ordered the bigger bunch in that range. Won't be using again.”

Helpful Report

Posted 4 days ago

Thank you for getting in touch with us, and we're sorry to hear you were disappointed with your order. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 day ago

“Excellent service as is usual when ordering online from NZ, more so as this order was for my sister in the UK whose partner had passed away suddenly.”

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Posted 4 days ago

“I've used Bunches for a few years now, as a sender and receiver I've never been disappointed, delivered on time, in great condition and the flowers last for over two weeks, what more is there to say.”

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Posted 4 days ago

“Unfortunately the flowers that were delivered did not do the photo justice. There were not enough stems and some of the buds had snapped off in the package. Those that were left were presented as though I'd just hacked some from the garden! I expected a partial refund, however was offered a generic response and the offer of more flower stems, and had to count them, having sent pictures of the flowers, or lack of them?! Customer trust broken. I shall not be using this service again.”

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Posted 4 days ago

“Excellent blooms, delivered as requested. No complaints.”

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Posted 4 days ago

“Quick, tracked delivery and the Valentines flowers arrived in perfect condition. Really well packed and long lasting. Recipient was extremely happy, as was I with the service and flowers. Will definitely be a return customer in the future!”

Helpful Report

Posted 4 days ago

Bunches.co.uk is rated 4.7 based on 206,143 reviews