Bunches.co.uk Reviews

4.7 Rating 206,122 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 206,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed, flowers looked nothing like on the picture..! They came broke and barely lasted a day! If you don’t want to be disappointed do not order I know I won’t be.!”

Helpful Report

Posted 3 days ago

Thank you for getting in touch with us. We're so sorry to hear that your flowers arrived in poor condition and didn't last — that's really not the experience we want for any of our customers, and we completely understand your frustration. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 day ago

“Beautiful flowers delivered as promised. Always impressed by Bunches. Won’t go anywhere else.”

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Posted 3 days ago

“Flowers came damaged and snapped”

Helpful Report

Posted 3 days ago

We're really sorry to hear that your flowers have arrived with damaged and snapped stems — that's certainly not the standard we aim for! Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 day ago

“I'm bitterly disappointed. I'm an OAP, and paid £35 I couldn't really afford for flowers for my sister's 70th Birthday. I ordered well in advance. The flowers should have arrived on 5th Feb. They didn't arrive till 10th - 5 days late and well past their best. The special birthday was spoiled. Really upset.”

Helpful Report

Posted 3 days ago

We completely understand how upsetting this must have been — a 70th birthday is such a special occasion, and we're truly sorry that the flowers didn't arrive in time to be part of it. A five-day delay is simply not good enough, and we're sorry we let you and your sister down. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 day ago

“Flowers as described and delivered exactly on time .”

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Posted 3 days ago

“Lovely flowers delivered on the right day. Very good but a bit pricey.”

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Posted 3 days ago

“I ordered 'letter box flowers' as i was concerned my friend may not be able to get to the door when delivered. Unfortunately, the box was not pushed through the letterbox on Saturday 14 Feb and a card was left. I had a message from my friend on Tuesday saying she had to collect them from the post office, Thursday was the earlist they said she could go?? Unfortunately, as you can imagine, not much life left in them. Won't be doing that again. :(”

Helpful Report

Posted 3 days ago

Thank you for getting in touch with us, and we're so sorry to hear about what happened with your delivery. We completely understand how frustrating this must be. We have popped an email over to you in the hope of resolving this with you. Kind Regards bunches

Posted 1 day ago

“Flowers arrived as requested and were very good.”

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Posted 3 days ago

“Very good service”

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Posted 3 days ago

“Always excellent service and quality product. The flowers keep blooming all week.”

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Posted 3 days ago

“Great service. Flowers were delivered on Valentine's Day and came in good time. They were delivered at early stage budding which was expected and 7 days on, they are looking absolutely wonderful and more importantly, my wife loves them. Thank you.”

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Posted 3 days ago

“Next day delivery. They look good days long than the 7 days guaranteed. Well worth the money. Will order again very soon.”

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Posted 3 days ago

“Never had a problem with bunches. Can sit in the comfort of your home, browse for your choice and the most important thing of all delivered on time.”

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Posted 3 days ago

“Lovely fresh flowers which arrived on the chosen date. Excellent product and will use again.”

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Posted 3 days ago

“Excellent service Quality flowers Delivery spot on”

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Posted 3 days ago

“Very happy with delivery on time and order done corectly. Flowers were absolutely lovely and lasted way more than the 7 days garunteed. Will def reccomend to friends”

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Posted 3 days ago

“Very good bouquet, long lasting. Well packaged and delivered when requested.”

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Posted 3 days ago

“Very good value and arrived on time , my friend said they were beautiful”

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Posted 3 days ago

“I am thrilled with bunches. I have never had a bad delivery or bad flowers yet. I will always have them in the future thank you.”

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Posted 3 days ago

“Email updates are great. Reliable. Lovely beareavement peace plant for a close friend came on time and looked as pictured. Great service and reasonable pricing. Have used before for my friends and family in the UK, living overseas.”

Helpful Report

Posted 3 days ago

Bunches.co.uk is rated 4.7 based on 206,122 reviews