Bunches.co.uk Reviews

4.7 Rating 207,083 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 207,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was recommended Bunches a relative and have been really impressed by the speed of delivery and quality of flowers. Living in Australia Bunches will now be my go to for friends and family flowers 💐😊”

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Posted 2 days ago

“Mother's day gift to forget! The plant arrived look worse for wear, I was hoping with some water and sunlight it would improve but unfortunately not. Very disappointed and won't be using this company again”

Helpful Report

Posted 2 days ago

Thank you for your review. We're sorry to hear your experience fell short — we always want our flowers to bring joy. We're pleased our customer support team were able to put things right for you. Kind regards, Bunches.

Posted 23 hours ago

“Flowers were delivered quickly and were very fresh, bloomed beautifully and gorgeous colours. Would definitely order with Bunches again!”

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Posted 2 days ago

“Arrived on time and cards were lovely. However on the florists pick I felt the flowers were fresh but lacking any wow factor and were very sparse, use of cheap flowers, especially after considering I spent nearly £60 for two sets of flowers. I hope you can do better for others Bunches.”

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Posted 2 days ago

“I have used Bunches on many occasons, always excellent service with quality flowers and every order has arrived on time.”

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Posted 2 days ago

“I was extremely disappointed in these flowers there was about £10 worth of flowers in a £22 bunch they paid delivery I was £26 all in not worth the money never used Bunches before and I wouldn’t use them again”

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Posted 2 days ago

We're sorry to hear the bouquet didn't quite meet your expectations on arrival. Most of our flowers are sent in bud to keep them as fresh as possible and protect them on their journey to you. As this bouquet isn't from our hand-tied range, it would need a little arranging once it arrives, and given a day or two to open up and bloom — at which point it should look just like the image on our website. Kind Regards Bunches

Posted 23 hours ago

“Lovely Bouquet. Much appreciated by recipient and long lasting”

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Posted 2 days ago

“Lovely scented fresh flowers plus biscuit and chocs were appreciated and enjoyed.”

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Posted 2 days ago

“Sent a plant in a very nice pot to my mum on mothers day mum loved it and loved when she was breaking down the box she found a card and a little cake”

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Posted 2 days ago

“I am really impressed - ordering was easy, the flowers were delivered the next day and it was a lovely bunch (irises and freesias) - in bud on delivery and now blooming brilliantly. Would highly recommend and will be ordering again in the future. Thank you for saving my disorganised bacon (hence the need for next day delivery)!”

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Posted 2 days ago

“Ordered flowers for Mothers Day and they arrived on day. My Mother was delighted at how fresh they were. They made an excellent display and stayed fresh for a week. Would definitely use Bunches again”

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Posted 2 days ago

“Always happy with plants ,match images on website 😀”

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Posted 2 days ago

“I ordered flowers for my mum for Mother's Day, with a delivery booked for the day. The flowers did not arrive as it transpired they had been sent to the wrong delivery office. She received them eventually on the following Thursday, by which point they were not in the best condition and the moment had gone!”

Helpful Report

Posted 2 days ago

We're really sorry to hear that her flowers didn't arrive in time. We completely understand how frustrating this must have been, especially when you'd planned ahead to make the day special for her. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 21 hours ago

“I made an order for mothers day, and didnt get them until the next day”

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Posted 2 days ago

“My girlfriend absolutely loved the flowers. Delivered on time and well packaged. Would happily buy again. Thank you.”

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Posted 2 days ago

“Bunches are always a pleasure to order from.”

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Posted 2 days ago

“I was very impressed with the quality of the flowers, they are still lovely over a week later 😊”

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Posted 2 days ago

“The flowers did not arrive on time i'm not very impressed. Will not use again.”

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Posted 2 days ago

Thank you for taking the time to leave a review. We're sorry to hear you were disappointed with the delivery timing — we completely understand how much these moments matter. Our Tracked 24 service delivers within 1-2 working days, so whilst your gift did arrive within that window, we're sorry it didn't reach you on day one. If you ever need flowers for a guaranteed specific date, our upgraded courier options at checkout give you that extra certainty. We hope your recipient loved their gift, and we're always here if you need us. Kind Regards Bunches

Posted 21 hours ago

“The person that I sent the bouquet to was delighted, she said they came on the day I asked for and the quality was great beautiful flowers”

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Posted 2 days ago

“Was Late But My Mum Said Was Well Worth It, Flowers Are Blooming💐😍”

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Posted 2 days ago

Bunches.co.uk is rated 4.7 based on 207,083 reviews