Bunches.co.uk Reviews

4.7 Rating 205,727 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 205,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn’t recommend. Paid extra for bigger bunch, very underwhelming upon arrival. The photos are false advertisement online.”

Helpful Report

Posted 4 days ago

Thank you for your feedback and we're sorry to hear you were disappointed with your bouquet. We send many of our flowers in bud to ensure they arrive in the best possible condition and last longer in the home. Once trimmed and placed in fresh water, they should open out and make the vase look a lot more full. If after fully bloomed the flowers still don't look right, please do get in touch with our Customer Support team at flowers@bunches.co.uk and we'll be happy to help make this right for you.

Posted 2 days ago

“All as described. Friend pleased with her gift which arrived as promised. Recommend this company.”

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Posted 5 days ago

“Great service! Lovely flowers delivered on time as promised. Very happy customer.”

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Posted 5 days ago

“Beautiful bunch of flowers I sent to my friend for her birthday she was very pleased”

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Posted 5 days ago

“Flowers were lovely and website is easy to use. Unfortunately Royal Mail failed to deliver on the due day which was a Saturday so it was Monday before my daughter in law got them. They said they were unable to deliver but my son and his wife were both at home all day Saturday”

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Posted 5 days ago

“My daughter was pleased with her flowers”

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Posted 5 days ago

“Simply splendid. Easy to order. Quick and good delivery. Flowers very good and lasted over fortnight.”

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Posted 5 days ago

“Lovely and fresh and delivered on due date.Good service overall.”

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Posted 5 days ago

“Ordered flowers day before for a friend they arrived within time slot and were absolutely beautiful great value for money will definitely order from here again”

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Posted 5 days ago

“Easy to order. Delivered in time. Lovely flowers. Will order from Bunches again”

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Posted 5 days ago

“Very pleased with my order. The plant my friend received was really lovely, she really liked it and such quick delivery.”

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Posted 5 days ago

“Another stunning arrangement provided by Bunches. Sent recently to cheer up my dear friend. I have received two pics of them once on arrival and one 7days later and the flowers have really had come to life, still beautifully in bloom. I am never dissapointed, my Florist of choice, on multiple occasions. Thank you for helping me to bring joy & happiness to my loved ones. Btw - Customer Service Support is friendly, quick and efficient - Huge Thanks.”

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Posted 5 days ago

“I ordered some flowers for my mum's birthday which contained her favourites, feeesias. She was very happy when they arrived”

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Posted 5 days ago

“Excellent service with reward incentives for local customers. Beautiful flowers delivered on time . My favourite on line florist .”

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Posted 5 days ago

“I’ve used Bunches for many years and recipients have always been very pleased with their flowers. Normally I would give them a 5-star review. However, on Jan 19th I ordered letterbox flowers to be delivered on 27th in advance of my daughter’s 30th birthday on the 28th; they arrived on the 29th. I appreciate that this seems to be the fault of Royal Mail, rather than Bunches; but to pay £4.99 for delivery and be delivered 2 days late?”

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Posted 5 days ago

“Delivered on time, recepient was thrilled with the surprise bouquet”

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Posted 5 days ago

“Ordered a funny rugby card for a nephew who loves playing for his local side- he really liked it”

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Posted 5 days ago

“As always excellent value and recipients pleased with their flowers ( I like that they are left in a safe place when the person is not at home ! )”

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Posted 5 days ago

“Bit disappointed they didn't look very much wished I d had the extra stems.”

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Posted 5 days ago

“Recently bought for my daughter in law and was so impressed that I bought same bunch for myself, absolutely gorgeous Tight buds that open gently in warmth... so glad I did”

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Posted 5 days ago

Thank you for your review. We are pleased to hear you have been happy with our gifts and services. We notice that you have rated us 1 star. If there has been any particular reason for this we would be grateful to hear about it . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 days ago

Bunches.co.uk is rated 4.7 based on 205,727 reviews