Bunches.co.uk Reviews

4.7 Rating 207,010 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 207,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bunch of flowers and quite reasonable. Had flowers delivered to my friend for Mother’s Day, which came late, even though it mentioned it would be delivered on Sunday (so wasn’t the best pleased about that). Otherwise the flowers were in very good condition and vibrant, and she loved it.”

Helpful Report

Posted 1 day ago

“Bought flowers for Mother's Day which were presented with beauty and care. They are still looking fresh after 1 week!”

Helpful Report

Posted 1 day ago

“Sent as a birthday gift, she was delighted with the beautiful flowers.”

Helpful Report

Posted 1 day ago

“My mum was delighted with these, they arrived safely and on time, they looked even better than the photos.”

Helpful Report

Posted 1 day ago

“I will definitely purchase again. The whole process was simple and efficient. The prices are very good and the flowers were stunning and my Mum was thrilled. 1 week later and they still look beautiful. Thank you. Highly recommended.”

Helpful Report

Posted 1 day ago

“Flowers arrived 2 days after they were meant to arrive, limp from being in a box for 3.5 days without florist oasis to keep them hydrated.”

Helpful Report

Posted 1 day ago

“Fantastic service and quality of product- highly recommend”

Helpful Report

Posted 1 day ago

“Mum wasn’t happy!! Said half the flowers were dying and was a tiny bunch for the money I payed”

Helpful Report

Posted 1 day ago

“Brilliant. Great communication and arrived when asked for”

Helpful Report

Posted 1 day ago

“Came on time and great flowers”

Helpful Report

Posted 1 day ago

“Beautiful flowers, still looking good a week later. My mam was very impressed with the quality. I found it very easy to order”

Helpful Report

Posted 1 day ago

“Bought flowers specifically sold as mothersday flowers, paying a premium specifying the Sunday for arrival. They arrived the day after mother's day, and was told I conveniently fitted in the 5% of those who fell outside of delivery....”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to leave a review — we really do appreciate it! We're sorry to hear the timing didn't quite work out as you'd hoped. Our Royal Mail Tracked 24 service aims for next-day delivery, but as it isn't a guaranteed service, and may arrive the next working day. We're sorry if this caused any disappointment. If you'd like complete peace of mind for a specific delivery date in future, our courier upgrade at checkout guarantees delivery on the day of your choice. We hope your recipient enjoyed their gift, and please don't hesitate to get in touch if there's anything else we can help with! Kind Regards Bunches

Posted 4 hours ago

“Paid extra for it to be delivered on Mother’s day but when I got a delivery email I found out they had used Royal Mail which do not deliver on Sundays. The parcel arrived later Monday afternoon. I ordered it Thursday morning. They had no intention of delivering the parcel on Mother’s Day otherwise they would not be using Royal Mail. I wrote to complain about this and didn’t get a response back. False advertised to scam people out of more money. You didn’t deliver a service which you promised and therefore I should get a refund on my delivery charges. I wont be using again.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to leave a review. We're sorry to hear the timing didn't quite work out as hoped. Our Royal Mail Tracked 24 service aims for next-day delivery, but as it isn't a guaranteed service and may arrive the following day as advised in our delivery terms. It's also worth knowing that Royal Mail do now deliver on Sundays. If you'd like complete peace of mind for a future order, our courier upgrade at checkout guarantees delivery on the day of your choice. We hope your recipient enjoyed their gift, and please don't hesitate to get in touch if there's anything else we can help with! Kind Regards Bunches

Posted 4 hours ago

“This was the first time I’d used Bunches, having normally used a competitor. The delivery arrived on time (Mother’s Day) which I was very pleased with, but when my mum sent me a picture of the bunch I have to admit I was disappointed. It was not accurate to the online photo, one less rose than stated so only two in the whole bunch, and a lot of the cheaper filler greenery padding it out. For £42 it was a bit underwhelming and although my mum thought they were lovely, I had hoped for more wow factor.”

Helpful Report

Posted 1 day ago

“Apparently the flowers were beautiful. Thank you for that. Unfortunately they arrived 24 hours too late- timing is everything. Two stars”

Helpful Report

Posted 1 day ago

“Flowers always beautiful. Use all the time xx”

Helpful Report

Posted 1 day ago

“Ordered two bouquets for the same address, for two different people and they were delivered at different times! Made me slightly anxious the second one wouldn't arrive, but it did later on in the day!”

Helpful Report

Posted 1 day ago

“Beautiful flowers, arrived carefully and environmentally packaged, on time.”

Helpful Report

Posted 1 day ago

“Fabulous flowers and the added teddy is absolutely gorgeous- recipient was delighted. Many thanks.”

Helpful Report

Posted 1 day ago

“A superb plant delivered on time.”

Helpful Report

Posted 1 day ago

Bunches.co.uk is rated 4.7 based on 207,010 reviews