Bunches.co.uk Reviews

4.7 Rating 207,020 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 207,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Been using bunches for about 13 years since I moved abroad and the quality of the flowers is always great, they last for ages and I have never had a single problem since I started using them. Can’t recommend highly enough.”

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Posted 13 hours ago

“Unfortunately not as expected. 2 roses didn't bloom or last. Definitely didn't look like the photo online. The whole bunch of flowers didn't last 7 days & wouldn't buy again.”

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Posted 13 hours ago

“Have used bunches a few times now and have been delighted with the quality of flowers and pheasants great value will continue to use”

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Posted 14 hours ago

“Beautiful flowers delivered on time”

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Posted 14 hours ago

“Amazing online service, quick and easy. I live in HK and completely forgot UK Mother’s Day. Ordered on Thursday, flowers were delivered on time on Saturday. Mum was thrilled by the bouquet. I Went onto other sites and they wouldn’t accept either my HK credit Card or my billing address So super happy will definitely use Bunches again!”

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Posted 14 hours ago

“Sent a plant for mother's day. Arrived a day earlier than expected but mum was delighted with the plant”

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Posted 14 hours ago

“Ordered for Mother's Day - parcel still not been delivered (it's now 23.03.2026), it took forever just to get the parcel to a 'local' courier.”

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Posted 14 hours ago

We're really sorry to hear that your order hasn't arrived yet — we completely understand how frustrating this must be, especially for such a special occasion. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 10 hours ago

“I have ordered from Bunches quite a few times now, and they are consistently fabulous ! Beautiful, carefully packaged flowers with every delivery. Always on time. Excellent value for money compared to some other florists. Thank you Bunches!”

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Posted 14 hours ago

“Ordered on the Thursday for Mother's Day, paid delivery (not free) and didn't arrive until the Monday.”

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Posted 14 hours ago

“My partner ordered me red roses for valentines day, after stumbling across your site. I am SO impressed. No joke- they lasted a whole month, we even checked they werent fake! Very impressed! I then ordered my mum mothers day flowers and theyre still going strong a week later too. Will definately use again.”

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Posted 14 hours ago

“Disappointed at the size of the bunch. Not at all relative to the price I paid.”

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Posted 15 hours ago

“Let down by the courier (Royal Mail)! Wanted something quirky for Mother's Day rather than the usual bunch of flowers that die within a week, and latched onto Bunches. Got a notification confirming delivery on Mothers Day and further text in the morning to confirm delivery would be before 7.30pm that day.......it arrived the following day when my mother was not there to receive it! Back to normal flowers from now on, at least they can deliver when they say they will!!!”

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Posted 15 hours ago

“Paid extra for Sunday delivery... delivered on the Monday, they rip off customers”

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Posted 15 hours ago

Thank you for taking the time to leave a review. We're sorry to hear you were disappointed with the delivery timing — we completely understand how much these moments matter. Our Tracked 24 service delivers within 1-2 working days, so whilst your gift did arrive within that window, we're sorry it didn't reach you on day one. If you ever need flowers for a guaranteed specific date, our upgraded courier options at checkout give you that extra certainty. We hope your recipient loved their gift, and we're always here if you need us. Kind Regards Bunches

Posted 9 hours ago

“Very nice bunches of flowers was very happy with my purchase. Would recommend too”

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Posted 15 hours ago

“I use bunches for all my flowers, always arrive on time, in good condition, look lovely and last for ages.”

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Posted 17 hours ago

“Bought medium priced flowers for Mothers Day, paid extra to include a card. Flowers were okay, nothing special but no card! Would not recommend”

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Posted 17 hours ago

We're so sorry to hear that the card wasn't included with your order — we completely understand how frustrating this must be, especially when it's such an important personal touch for a special occasion like Mother's Day. It's worth having a good look through the packaging if you haven't already, as sometimes the card can slip down between the inner packaging and be easy to miss! If you still can't find it, Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 9 hours ago

“My daughter lives in UK so sending something special to her is always important to me. I've used Brunches twice now and love the choices they offer. Their communication is efficient but most important is that I have not been let down with the quality of the plants and flowers, exactly as pictured. Brunches will definitely be my go to for providing a smile on my daughters face.”

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Posted 18 hours ago

“My mum really enjoyed her flowers, good quality and lasted well over a week.”

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Posted 18 hours ago

“I live in Australia and ordered for my mum for mother's day whos in the uk. Mum was very pleased and the products looked lovely. Easy to order and would definitely order from them again.”

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Posted 19 hours ago

“Fantastic, last minute decision to buy flowers for 4 people, very easy website, and all delivered on time, will definitely use again”

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Posted 20 hours ago

Bunches.co.uk is rated 4.7 based on 207,020 reviews