Bunches.co.uk Reviews

4.7 Rating 206,111 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 206,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Ordered a Valentine's red rose in a ceramic pot, the catalogue showed a plant with 12-15 open blooms but the one received had only two open flowers and two buds. Very disappointed.”

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Posted 2 days ago

“My wife was very impressed with the beautiful flowers from Bunches on St Valentine's Day. The flowers came on time and were in perfect condition,. Many thanks Bunches!”

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Posted 2 days ago

“Not great. Flowers looked fresh. But there were not many and I thought I had ordered the bigger bunch in that range. Won't be using again.”

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Posted 2 days ago

Thank you for getting in touch with us, and we're sorry to hear you were disappointed with your order. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 5 hours ago

“Excellent service as is usual when ordering online from NZ, more so as this order was for my sister in the UK whose partner had passed away suddenly.”

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Posted 2 days ago

“I've used Bunches for a few years now, as a sender and receiver I've never been disappointed, delivered on time, in great condition and the flowers last for over two weeks, what more is there to say.”

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Posted 2 days ago

“Unfortunately the flowers that were delivered did not do the photo justice. There were not enough stems and some of the buds had snapped off in the package. Those that were left were presented as though I'd just hacked some from the garden! I expected a partial refund, however was offered a generic response and the offer of more flower stems, and had to count them, having sent pictures of the flowers, or lack of them?! Customer trust broken. I shall not be using this service again.”

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Posted 2 days ago

“Excellent blooms, delivered as requested. No complaints.”

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Posted 2 days ago

“Quick, tracked delivery and the Valentines flowers arrived in perfect condition. Really well packed and long lasting. Recipient was extremely happy, as was I with the service and flowers. Will definitely be a return customer in the future!”

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Posted 2 days ago

“My flowers were really nice and came in good condition but after 5 days the roses 🌹 have started to die a little. But over all really happy with them 😀”

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Posted 2 days ago

“Very disappointed, flowers looked nothing like on the picture..! They came broke and barely lasted a day! If you don’t want to be disappointed do not order I know I won’t be.!”

Helpful Report

Posted 2 days ago

Thank you for getting in touch with us. We're so sorry to hear that your flowers arrived in poor condition and didn't last — that's really not the experience we want for any of our customers, and we completely understand your frustration. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 5 hours ago

“Beautiful flowers delivered as promised. Always impressed by Bunches. Won’t go anywhere else.”

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Posted 2 days ago

“Flowers came damaged and snapped”

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Posted 2 days ago

We're really sorry to hear that your flowers have arrived with damaged and snapped stems — that's certainly not the standard we aim for! Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 4 hours ago

“I'm bitterly disappointed. I'm an OAP, and paid £35 I couldn't really afford for flowers for my sister's 70th Birthday. I ordered well in advance. The flowers should have arrived on 5th Feb. They didn't arrive till 10th - 5 days late and well past their best. The special birthday was spoiled. Really upset.”

Helpful Report

Posted 2 days ago

We completely understand how upsetting this must have been — a 70th birthday is such a special occasion, and we're truly sorry that the flowers didn't arrive in time to be part of it. A five-day delay is simply not good enough, and we're sorry we let you and your sister down. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 4 hours ago

“Flowers as described and delivered exactly on time .”

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Posted 2 days ago

“Lovely flowers delivered on the right day. Very good but a bit pricey.”

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Posted 2 days ago

“I ordered 'letter box flowers' as i was concerned my friend may not be able to get to the door when delivered. Unfortunately, the box was not pushed through the letterbox on Saturday 14 Feb and a card was left. I had a message from my friend on Tuesday saying she had to collect them from the post office, Thursday was the earlist they said she could go?? Unfortunately, as you can imagine, not much life left in them. Won't be doing that again. :(”

Helpful Report

Posted 2 days ago

Thank you for getting in touch with us, and we're so sorry to hear about what happened with your delivery. We completely understand how frustrating this must be. We have popped an email over to you in the hope of resolving this with you. Kind Regards bunches

Posted 5 hours ago

“Flowers arrived as requested and were very good.”

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Posted 2 days ago

“Very good service”

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Posted 2 days ago

“Always excellent service and quality product. The flowers keep blooming all week.”

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Posted 2 days ago

“Great service. Flowers were delivered on Valentine's Day and came in good time. They were delivered at early stage budding which was expected and 7 days on, they are looking absolutely wonderful and more importantly, my wife loves them. Thank you.”

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Posted 2 days ago

Bunches.co.uk is rated 4.7 based on 206,111 reviews