Bunches.co.uk Reviews

4.7 Rating 200,966 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roses died after 1 week, didn't think the bunch was value for money.”

Helpful Report

Posted 2 months ago

“I sent a hyacinth plant to my elderly mother ready for Mothers Day. It arrived unsupported in a box and it had tipped over so that lots of the earth had fallen out. My mother had to rearrange it back into the pot. I would have expected some filling or packing paper to have been wedged around the pot so that it stayed upright. Very disappointed and will be reluctant to use Bunches again.”

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Posted 2 months ago

“Delivery was late , not as advertised for Mother’s Day, when the flowers arrived very small bunch !”

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Posted 2 months ago

“I placed 2 oreders for Mothers Day. One order arrived perfectly on time the other NOT. I had an email to explain the flowers had gone to the wrong address and a replacemnt order would be deliverd on Tuesday. They did not arrive. I emailed again to ask where the order was and was told they would be arriving on Thursday. Very disappointed with the srvice this time. A free box of truffles added and 10 posy points on my account. Does not cover the dissappointment felt by both parties involved, i.e. us and Mum on Mothering Sunday.”

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Posted 2 months ago

“As they were unrapped a lot of the Carnation heads fell off, I trimed the bottoms as per instructions and placed them in warm water as directed, the water was topped up with warm water every two days, All the flowers had passed by the following Friday I did contact the company who apolgised and offered to send replacements but as of Saturday the 5th of April none had arrived”

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Posted 2 months ago

“The flowers started bending and dying a day after arrival.”

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Posted 2 months ago

“Ordered the XL bouquet for £48, the flowers arrived in two packages and two bunches which led the receiver to think they had sent one by mistake. I told them this was not the case after council the stems in each bouquet. Sadly even when combined they did not amount to an “XL” by the standard of other companies. Would probably not order from this site in future.”

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Posted 2 months ago

“Sorry not good. Originally only issue was the time of delivery but mi. Said her flowers lasted tree days.”

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Posted 2 months ago

“The flowers were delivered on Mother’s Day as planned but did not last long enough. The rose in the bunch went limp after 24 hours despite my daughter following all the instructions. I was disappointed”

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Posted 2 months ago

“The flowers unfortunately looked nothing like the picture. The packaging squished all the flowers today and some of them died. Probably won’t be ordering from Bunches again. :(”

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Posted 2 months ago

“Ordered Thursday on Royal Mail 48hr for Mother’s Day, arrived Monday afternoon! Very cross, contacted bunches and they said it isn’t guaranteed! Will not be using anymore and will be telling everyone I know not to buy from bunches! ‘Not guaranteed’ needs to be in BIG letters not purposefully hidden in small print! Not even a sorry was given 😡😡😡😡😡”

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Posted 2 months ago

“I would have loved to leave a good review but flowers were not as described and pictured on the website, I also got the larger version and the bouquet looked thin and not as great.”

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Posted 2 months ago

“Sad to say I ordered some flowers for Mother’s Day last week. To be fair they arrived Sunday as requested but they were very battered and only lasted a few days. Very disappointed”

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Posted 2 months ago

“The flowers came very bashed and the delivery driver just left them outside in a bashed box. The flowers were not good quality and not worth the money.”

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Posted 2 months ago

“Only eleven stems which I felt was a bit sparse Not the best money I ever spent”

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Posted 3 months ago

“Disappointed. Most of them looked life less”

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Posted 3 months ago

“I purchased a bouquet for Mother’s Day, but I was not impressed. The flowers arrived on time and were not damaged but they were less than impressive, not worth the amount paid and didn’t look like the image advertised. Next time I’ll stick to the high street.”

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Posted 3 months ago

“I was disappointed with the quantity of blooms The flowers that were sent were nice but not enough of them”

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Posted 3 months ago

“Bouquet smaller and less impressive than I’d anticipated. Not great value for money.”

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Posted 3 months ago

“Have been disappointed this time, roses only lasted 2 days before starting to wilt, shame as were lovely.”

Helpful Report

Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 200,966 reviews