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Bunches.co.uk Reviews

4.7 Rating 189,456 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,456 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.75. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were much smaller than the pictures on the site. I paid almost £50 to get an XL bunch and I was very disappointed with what was delivered. They looked cheap with some flowers already dying and didn’t look anything like the picture.”

Posted 2 months ago

“I have asked to be unsubscribed from E.mails and am still being sent them. If you want my business again please stop these irritating messages which I did not ask for in the first place”

Posted 2 months ago

“Very disappointed, flower bunch was much smaller than looked in picture, not very impressive gift.”

Posted 2 months ago

“The roses looked nice when they arrived, but quickly started to droop and within a few days were hanging limply and dying. We treated them as instructed. Not impressed”

Posted 2 months ago

“The flowers looked nothing like the ones advertised on the website”

Posted 2 months ago

“I would have given more stars but for the unfortunate state they were upon arrival to my friend. It seems they were delivered upside down and most plants had fallen out of container. I was told a some were retrievable but other plants ruined. This was a birthday present so rather disappointed.”

Posted 2 months ago

“Usually get good quality flowers from Bunches but unfortunately this time the roses lasted less than a week.”

Posted 2 months ago

“I was very disappointed with the flowers this time as had beautiful flowers beforehand off bunches . The delivery was good thou and on time”

Posted 2 months ago

“Nice flowers but arrived 1 day late. Missed Valentines Day :-(”

Posted 2 months ago

“The roses were not fresh. Thew were supposed to open during the days following delivery, however, when they were delivered they were not only fully open but most of the roses had starded loosing their petals.”

Posted 2 months ago

“The flowers themselves were lovely and well received. However the flowers were left in garage at the address with no note saying there had been a delivery. They were found by accident! I understand this will be the delivery person / company fault rather than Bunches but thought you should know.”

Posted 2 months ago

“The roses barely lasted a week very disappointed I got a bunch from Sainsburys on the 12th for a fiver and they still look great”

Posted 2 months ago

“Ordered the flowers last minute and they arrived on the day requested which was good. The quality of the flowers was not what I expected. Some of the leaves became shrivelled and died with 24-48 hours of receipt. Two of the flower stems broke, but what remained was OK and lasted six days. Not blown away to be honest, I felt that whilst the service was good the quality of the flowers was not good at all and I doubt I will use this service again.”

Posted 2 months ago

“Roses had dropped the day after delivery so had to be thrown out ,such a disappointment.”

Posted 2 months ago

“Has made a purchase of a tulip bouquet recently and didn’t receive the amount as promised and paid extra to add other stuff didn’t receive it either 😞”

Posted 2 months ago

“Normally the quality of the flowers are excellent and seem to last quite a long time but unfortunately on this occasion they only lasted a couple of days before most of the heads died.”

Posted 2 months ago

“Valentines flowers arrived 6pm, which wasn't Bunches direct fault but they should have disclosed that their chosen delivery agent (DPD) may deliver late into the evening, i.e. after most of Valentines Day. Would like to say that the quality of the flowers compensated for the disappointment of delivery but they were lacklustre and dull.”

Posted 2 months ago

“A bit disappointed. The bouquet only lasted two days and became very tired looking very quickly. Didn’t last very long at all.”

Posted 2 months ago

“Late arriving … 5 days instead of two maximum. Wouldn’t use again for peoples birthdays etc. The cards are of a good quality though.”

Posted 2 months ago

“Very small for the price and packing all crumbled in the box. Brought for a gift. Disappointed.”

Posted 2 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 months ago

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Bunches.co.uk is rated 4.7 based on 189,456 reviews