Bunches.co.uk Reviews

4.7 Rating 201,788 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Done and dusted what more could you ask.”

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Posted 2 months ago

“I was very disappointed at my recent purchase. It was meant to be a large bouquet and there were 7 flowers in the delivery. It was for my mothers 80th birthday, so had to go to a florist and buy others to make it look like any sense. I have ordered on other occasions from you, and was pleased with service and the flowers the recipients received, but I am afraid certainly not this time. I do not live on the mainland so found it a nice way to get flowers to family and friends on special occasions, but I will be concerned of doing this in future with yourselves.”

Helpful Report

Posted 2 months ago

We are very sorry to hear you were so disappointed with your recent order for your mother's 80th birthday. That's certainly not the standard we aim for, and we completely understand your frustration - especially for such a special milestone birthday. Could you please let us know your order number so we can look into exactly what happened and resolve this for you? You can reach us at flowers@bunches.co.uk or call us on 01623 750343. We really value your custom, especially as you've been happy with previous orders, and we'd love the chance to restore your confidence in our service. Kind Regards, Bunches

Posted 2 months ago

“Very easy to order. Great variety at reasonable prices.”

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Posted 2 months ago

“I always use Bunches when ordering flowers, wouldn't use any other flower firm. Recipients are always delighted with what they receive.”

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Posted 2 months ago

“Bunches is a great site to buy from, beautiful choice of flowers and gifts and great delivery slots. Wouldn’t buy from anyone else, and whoever I buy the flowers from always say how beautiful they are.”

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Posted 2 months ago

“Gift delivered on time in excellent condition”

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Posted 2 months ago

“I use bunches by choice because I know they deliver when they say they will and the product is always excellent - and I get points”

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Posted 2 months ago

“Prompt delivery. Excellent flowers in a secure package.”

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Posted 2 months ago

“My friend was delighted with the pink-flowered pot-rose, card and Barnaby Bear to welcome her first grandchild. 😄”

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Posted 2 months ago

“Beautiful purple plant”

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Posted 2 months ago

“Very disappointed as it was a gift ,and I also ordered chocolates which my daughter in law did not receive”

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Posted 2 months ago

We're so sorry to hear that you're disappointed with your daughter's gift and that the chocolates are missing - that's not the experience we want for you at all. We'd love to make this right for you straight away, please reach out to our team via phone on 01623 750 343 or send over an email to flowers@bunches.co.uk with your order number. Kind Regards, Bunches.

Posted 2 months ago

“Whilst the quality of the product was excellent, the delivery was NOT. The delivery was left outside of a secured porch and no card was put through the door to say it was there. It was very early in the morning and so the people receiving the gift were not up! I could not gain access to the photo for delivery, the system kept telling me it was the incorrect postal code, which it wasn't, and so I had no idea where the item had been delivered until I rang the recipients and asked them to look outside their front porch.”

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Posted 2 months ago

“the flowers -arrived on time they were fresh and attractive,”

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Posted 2 months ago

“I have used Bunches for a long time and I am very pleased with them. The people I have sent them to have always been pleased with them. I have recommended then to other people.”

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Posted 2 months ago

“My Mum was thrilled with the hand tied bouquet and it looked exactly like the picture on the website.”

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Posted 2 months ago

“Flowers sent to My Sister for her 70th Birthday. A gorgeous hand tied bouquet was delivered on time in beautiful condition. Thank You BUNCHES for a lovely surprise.”

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Posted 2 months ago

“The birthday plant was well received by the person.. thank you”

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Posted 2 months ago

“I sent flowers as a birthday gift. My friend was absolutely delighted and praised the quality and freshness of the blooms. She also commented that the instructions enclosed for making the flowers last are always so helpful. Nearly a week later, the bouquet is looking really good.”

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Posted 2 months ago

“As. Far as I know the flowers were in good condition when delivered . The only thing I have found with any flowers that are delivered by any company, you have to hope in people telling you truly the condition of the flowers . But I have been told the flowers were lovely”

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Posted 2 months ago

“Very lively...arrived on time”

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Posted 2 months ago

Bunches.co.uk is rated 4.7 based on 201,788 reviews