Bunches.co.uk Reviews

4.7 Rating 204,233 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 204,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“The particular flowers I ordered arrived in time and were very good, the recipient was very pleased with them.”

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Posted 2 months ago

“Great value , reasonably priced Regular updates on delivery Delivered on time Discounts offered”

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Posted 2 months ago

“I love Bunches and always use them lovely fresh flowers and great value Thank you”

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Posted 2 months ago

“Beautiful flowers as usual at a good price. However let down this time by DPD as they left the box on the doorstep without knocking and the box was squashed almost flat with the ends open. Luckily the flowers were not broken and all seemed to be there but they were squashed. Such a shame as they were a gift.”

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Posted 2 months ago

“The proccess from start to finish is staight forward, choose what you want and order, the recipient of the flowers said they were lovely.”

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Posted 2 months ago

“Have used several times and found to be always reliable and feedback to me indicates that delivered items have been of a good quality”

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Posted 2 months ago

“Very underwhelming and not like photos. Ordered an xl and not as full as photo”

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Posted 2 months ago

We're truly sorry to hear that your flowers didn't meet your expectations. At Bunches, we take great pride in our bouquets, and it's disappointing when they don't bring the joy we intended. We completely understand how frustrating it must be when what arrives doesn't match what you saw on our website. Every bouquet is hand-prepared by our passionate team, but we absolutely want you to be delighted with your purchase. We'd love the opportunity to make this right for you. Please contact our friendly customer care team at flowers@bunches.co.uk or call us on 01623 750343 with your order details, and we'll do everything we can to ensure you're happy with your Bunches experience. Thank you for your honest feedback - it helps us improve and continue to deliver the meaningful moments our customers deserve. Kind regards, Bunches.

Posted 2 months ago

“Amazing quality flowers at such a good price. Plenty of choices when ordering. Ordered from here a few times and I’ve never been disappointed. I had some flowers came later than planned and they gave me a refund on the delivery so customer service is spot on. Defo the place I go to for flowers now!”

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Posted 2 months ago

“I've used Bunches for many years and always been very pleased”

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Posted 2 months ago

“A delivery to my friend was 2 days late! It was meant to be delivered last Saturday, and didn’t arrive until Monday.”

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Posted 2 months ago

We're truly sorry to hear that your friend's flowers arrived on Monday rather than the expected Saturday delivery. At Bunches, we understand that our deliveries are often for those meaningful moments in life, and a delayed delivery can impact the special occasion you were marking. As a family-run business for over 35 years, we pride ourselves on reliability, and we've fallen short of our usual standards in this instance. We'd love to look into what happened with this particular delivery and make things right for you. Please do contact our friendly customer care team at flowers@bunches.co.uk or call us on 01623750343 with your order details so we can investigate this further and arrange a suitable gesture to apologise for the disappointment caused. Thank you for taking the time to share your feedback - it helps us continue to improve our service for all of our wonderful customers. Kind regards, Bunches.

Posted 2 months ago

“Delivered on time and as described”

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Posted 2 months ago

“A lovely bunch”

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Posted 2 months ago

“sent a bunch to my granddaughter they were beutifull and she loved them sent us a photo and they looked great, for flowers i always use this firm thank-you”

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Posted 2 months ago

“Arrived on time fresh ,colourfully and well presented.”

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Posted 2 months ago

“Always excellent flowers and delivered on time. Good choice of flowers and plants.”

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Posted 2 months ago

“The lady who received the flowers,tells me they are beautiful Thank you very much”

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Posted 2 months ago

“The flowers were for a friend who loves pink and£ is chronically ill. She was so very pleased with the and they made her smile and feel better after discharge from hospital after an acut3 flare up. I only use bunches for my friend as they reach the standard I want them tomeet and make my friends feel as special as they are to me. Never been let down yet.”

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Posted 2 months ago

“Very pretty thank you”

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Posted 2 months ago

“I didn't see the flowers, but the recipient said they were lovely. I ordered online which was very easy to do, and the flowers were delivered as required.”

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Posted 2 months ago

“The bouquet was sent to a friend in Cornwall who says they wonderful. Thank you.”

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Posted 2 months ago

Bunches.co.uk is rated 4.7 based on 204,233 reviews