Bunches.co.uk Reviews

4.7 Rating 203,360 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Always happy with my purchases from Bloom. My friend loved the plant I sent her following the loss of her husband.”

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Posted 2 months ago

“A very good service have used them for years”

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Posted 2 months ago

“I have been using "Bunches" for several years. I have always found their flowers to be of very good quality and good value delivered on the date requested.”

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Posted 2 months ago

“Beautiful flowers. I ordered these on behalf of my Mother for my sisters birthday. They arrived on time and are beautiful”

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Posted 2 months ago

“Delivered on time. Recipients were delighted with flowers.”

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Posted 2 months ago

“I have been ordering flowers from Bunches for a very long time and have always been satisfied with the quality and longevity of them. Mauve Magic, my most recent order, was for my Granddaughter's birthday and she was delighted with the flowers. They arrived very well packaged and in very fresh condition, and the prices from Bunches are very competitive. The customer support is excellent too.”

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Posted 2 months ago

“Really nice bouquet delivered, quick and easy to order.”

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Posted 2 months ago

“Friends very pleased with flowers delivered to them. Thank you for your service R. Hunter . Rev.”

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Posted 2 months ago

“The friend I sent the flowers to said they were lovely & fresh & would certainly use the company if she needed to send any sometime, also I would certainly use Bunches again.”

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Posted 2 months ago

“I got great feedback on the afternoon tea with bubbles for my niece’s 40th. Delivered on time too.”

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Posted 2 months ago

“Amazing service. The flowers got there on time and they were beautiful. Definitely will use in the future and recommend to friends and family.”

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Posted 2 months ago

“The two items I ordered were gifted presents. The flowers are beautiful and still fresh. The wine and cheese hamper has also been much appreciated. Also delivered in time for both birthdays”

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Posted 2 months ago

“Week later and my order still hasn't been delivered, will not use this company anymore and as they use the post office, that's another thing I won't use.Not a happy bunny as these flowers were ordered in time for my sisters 70th Birthday,”

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Posted 2 months ago

Thank you for your review. We are very sorry that the plant sent to your sister didn't arrive on time for her birthday. We can see that you have been in touch with us and this issue has now been resolved. Kind Regards Bunches

Posted 2 months ago

“Very disappointed with administration. The 15% discount was not honored but replaced with free chocolates citing that 2 offers cannot be. I would have preferred the 15% discount as is your standard.”

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Posted 2 months ago

“It's worth saying this would have been a 5 star review if we were considering the quality of the flowers alone. However, we were very disappointed with how we were treated from a customer service perspective. We had received a Bunches email a day or two before we decided we needed to send some flowers, so whilst we didn't normally use Bunches, we were considering using them and their email with its link to arrange to send the flowers. Then, while we considering using Bunches instead of our normal provider (Prestige), another email came in from Bunches saying use this ???? code (it might have been CHOC) when ordering and get some truffles delivered with the flowers. We thought, why not. We completed the order with Bunches, but when it came to adding the truffles code, we couldn't as we then realised the link we used automatically included a discount we hadn't been aware of. Well, the flowers needed to be sent, so we carried and processed the order without the truffles. I then emailed their customer services and explained the situation and could they add the truffles to the order manually. The email back was very clear, no truffles as you had a discount instead. No amount of pointing out that we didn't know it included a discount (the order when processed didn't show a discount code in the box for promotions) got us anywhere. Lesson learned, back to Prestige next time”

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Posted 2 months ago

“Lovely flowers, excellent quality!”

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Posted 2 months ago

“I have used Bunches on a number of occasions and accept that from time to time the flowers will arrive with some stem and flower damage. However my last order there was multiple flower and stem damage. Thankfully only the smaller flowers were damaged with the large sunflowers still intact providing a reasonable looking bouquet. Happily still joyfully received by the recipient as it’s the gesture that is appreciated not the quality”

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Posted 2 months ago

“Flowers received very prompt and they were gorgeous. Thank you Bunches”

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Posted 2 months ago

“Fab service as always regards tina”

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Posted 2 months ago

“Flowers arrived on time & in good condition so 5 stars it deserves Thank You Flowers were ordered in July to be delivered in Aug”

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Posted 2 months ago

Bunches.co.uk is rated 4.7 based on 203,360 reviews