Bunches.co.uk Reviews

4.7 Rating 199,411 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Recipient said very few flowers, mostly foliage.”

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Posted 1 week ago

“Have previously ordered from this company and they have always delivered on time. This time I ordered a rose in a pot. It is beautiful, I just would have liked it to be a little bigger. Would thoroughly recommend this company”

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Posted 1 week ago

“Ordering process was quick and easy and both of my bouquets were delivered on time. One recipient was not in when the flowers were delivered and the courier "squashed" the box through a wrough iron gate so some of the stems were crushed. The other recipient said that half of the flower stems were wilting and died within one day of receipt. Overall, for the price, I was a little disappointed with the flowers themselves. I know the pictures can show a larger size but they not very representative of what actually gets delivered.”

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Posted 1 week ago

“Flowers arrived at recipients looking very tired and unhealthy. However, after a few hours in water they not only revived, they looked stunning and have so far lasted far longer than expected. The bouquet itself is rather small, but definitely turned out to be great quality.”

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Posted 1 week ago

“I was very impressed with the quality and price.”

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Posted 1 week ago

“Excellent service. Beautiful flowers that last ages. Always use them.”

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Posted 1 week ago

“Swift professional service, thank you! Would recommend.”

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Posted 1 week ago

“My Mum was very pleased with her Mother's Day flowers. They were beautiful and made her day.”

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Posted 1 week ago

“I sent a hyacinth plant to my elderly mother ready for Mothers Day. It arrived unsupported in a box and it had tipped over so that lots of the earth had fallen out. My mother had to rearrange it back into the pot. I would have expected some filling or packing paper to have been wedged around the pot so that it stayed upright. Very disappointed and will be reluctant to use Bunches again.”

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Posted 1 week ago

“Delivery was late , not as advertised for Mother’s Day, when the flowers arrived very small bunch !”

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Posted 1 week ago

“Was okay not amazing”

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Posted 1 week ago

“Easy to order. Good quality but not quite as described. Customer services resolved issue quickly and satisfactorily. Thank you.”

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Posted 1 week ago

“Delivered on time and in good condition, but sadly 3 of the roses dropped at the head within 3 days, as have the others, and none of them opened.”

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Posted 1 week ago

“Delivery was on site as advised however the quality of the flowers was a real let down. They haven't even lasted a week and when they were delivered they already looks like they were dieing even after taking them straight out of the box. First time Ive tried them and won't be using again and I also ordered the larger bunch and they didn't seem like a large”

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Posted 1 week ago

“I placed 2 oreders for Mothers Day. One order arrived perfectly on time the other NOT. I had an email to explain the flowers had gone to the wrong address and a replacemnt order would be deliverd on Tuesday. They did not arrive. I emailed again to ask where the order was and was told they would be arriving on Thursday. Very disappointed with the srvice this time. A free box of truffles added and 10 posy points on my account. Does not cover the dissappointment felt by both parties involved, i.e. us and Mum on Mothering Sunday.”

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Posted 1 week ago

“Always amazing!”

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Posted 1 week ago

“I get all my flowers from Bunches, I think they're great value for money, this recent experience was no different in terms of product received, but... I paid extra to have them delivered on a Sunday (Mother's Day) and they didn't arrive until Monday, and looking at their tracking no attempt was made on the Sunday at all, which was dissapointing; 1) to loose money on a Sunday delivery which didn't happen and 2) to have to explain to Mum that I had ordered something, but it had been delayed.”

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Posted 1 week ago

“Dissapointed flowers did not arrive on date required”

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Posted 1 week ago

“Fabulously reliable at reasonable prices”

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Posted 1 week ago

“As they were unrapped a lot of the Carnation heads fell off, I trimed the bottoms as per instructions and placed them in warm water as directed, the water was topped up with warm water every two days, All the flowers had passed by the following Friday I did contact the company who apolgised and offered to send replacements but as of Saturday the 5th of April none had arrived”

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Posted 1 week ago

Bunches.co.uk is rated 4.7 based on 199,411 reviews