Bunches.co.uk Reviews

4.7 Rating 199,440 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Easy to order. Good quality but not quite as described. Customer services resolved issue quickly and satisfactorily. Thank you.”

Helpful Report

Posted 1 week ago

“Delivered on time and in good condition, but sadly 3 of the roses dropped at the head within 3 days, as have the others, and none of them opened.”

Helpful Report

Posted 1 week ago

“Delivery was on site as advised however the quality of the flowers was a real let down. They haven't even lasted a week and when they were delivered they already looks like they were dieing even after taking them straight out of the box. First time Ive tried them and won't be using again and I also ordered the larger bunch and they didn't seem like a large”

Helpful Report

Posted 1 week ago

“I placed 2 oreders for Mothers Day. One order arrived perfectly on time the other NOT. I had an email to explain the flowers had gone to the wrong address and a replacemnt order would be deliverd on Tuesday. They did not arrive. I emailed again to ask where the order was and was told they would be arriving on Thursday. Very disappointed with the srvice this time. A free box of truffles added and 10 posy points on my account. Does not cover the dissappointment felt by both parties involved, i.e. us and Mum on Mothering Sunday.”

Helpful Report

Posted 1 week ago

“Always amazing!”

Helpful Report

Posted 1 week ago

“I get all my flowers from Bunches, I think they're great value for money, this recent experience was no different in terms of product received, but... I paid extra to have them delivered on a Sunday (Mother's Day) and they didn't arrive until Monday, and looking at their tracking no attempt was made on the Sunday at all, which was dissapointing; 1) to loose money on a Sunday delivery which didn't happen and 2) to have to explain to Mum that I had ordered something, but it had been delayed.”

Helpful Report

Posted 1 week ago

“Dissapointed flowers did not arrive on date required”

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Posted 1 week ago

“Fabulously reliable at reasonable prices”

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Posted 1 week ago

“As they were unrapped a lot of the Carnation heads fell off, I trimed the bottoms as per instructions and placed them in warm water as directed, the water was topped up with warm water every two days, All the flowers had passed by the following Friday I did contact the company who apolgised and offered to send replacements but as of Saturday the 5th of April none had arrived”

Helpful Report

Posted 1 week ago

“My Mum was made up with her Mother's Day surprises, I will quote directly from her Whatsapp message, "Thank you so much Claire the flowers are beautiful as you can see. Truffles are yummy and just right with my coffee and I will enjoy planting my sunflower seeds."”

Helpful Report

Posted 1 week ago

“Delivered a day too late when ordered a week in advance. Was for my daughter birthday. Disappointed”

Helpful Report

Posted 1 week ago

“I'd ordered a Mother's day bunch for £30 and what came was the equivalent to a £3 sprig. It was a total rip off and did not even remotely resemble the bunch I had oredered for my mother.”

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Posted 1 week ago

“Lovely flowers but unfortunately arrived 3 days after Mother’s Day :(”

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Posted 1 week ago

“flowers still look amazing a week on !”

Helpful Report

Posted 1 week ago

“Excellent service, beautiful range of flowes,plants & gifts. All at reasonable prices. Placed many orders & recipients are always pleased with their gift. Happy customer.”

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Posted 1 week ago

“Ordered flowers for mothers day for my mum and they were lovely”

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Posted 1 week ago

“Ordered three bunches of flowers for Mother’s Day and they all arrived by 10am on the day. All the mum’s loved their flowers and said they lasted really well. Will definitely use bunches again next I need flowers. 🙏”

Helpful Report

Posted 1 week ago

“lovely bunch of flowers still looking beautiful a week later. Arrived when they said they would”

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Posted 1 week ago

“The flowers started bending and dying a day after arrival.”

Helpful Report

Posted 1 week ago

“My mum lived her plant for her Mother’s Day.”

Helpful Report

Posted 1 week ago

Bunches.co.uk is rated 4.7 based on 199,440 reviews