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Bunches.co.uk Reviews

4.7 Rating 189,358 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,358 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I inadvertently put the wrong address on the order. The flowers never arrived but the address doesn't exist so have no idea where they went.”

Posted 1 month ago

“Didn’t get delivered when it should have been even though got tracking from post office to say it would be delivered so contacted bunches and didn’t get much help at all. Then when received by my daughter this was packaged in valentines type wrapping even though it was under birthday flowers and you can only see a picture of the flowers online so my daughter and I were surprised at the wrong type packaging.”

Posted 1 month ago

“What arrived looked absolutely nothing like the pictures and even after a few days once the buds had bloomed, the bouquet still didnt look anything like the picture. Very disappointed as it was for Mothers Day.”

Posted 1 month ago

“I ordered flowers for a very dear friend aged 93 years. So disappointed not at all up to scratch. Definitely will not use Bunches again they are certainly not up to scratch.”

Posted 1 month ago

“Lovely product, however, completely disappointed with the service. I bought the flowers to be dlivered on mother s day for them only to arrive 2 days later”

Posted 1 month ago

“Upon opening the outer box, some flowers were found damaged, and the additional gifts to accompany the flowers - the celebration cake had been places beneath the flowers and the wrapper broken thus causing the cake to be contaminated. Overall, very unhappy with the order and will not be ordering from this firm again”

Posted 1 month ago

“Ordered Iris and Freesias as part of a mothersday gift for my wife. What I received bore no resemblance whatsoever to the Bunches website image of these so-called blooms (image obviously photo shopped). The contents of the box were dehydrated and looked as though they had been driven over and then reversed over. Even 24 hours in water did not revive them. Website image is misleading as as to amount of flowers contained in the bunch also. COMPLETELY DISGUSTED. Will never use Bunches again. Customer services not interested. Waste of time.”

Posted 1 month ago

“Arrived promptly and flowers were fresh but did not look anything like the photograph. Lower quality, smaller and less flowers. Wouldn’t recommend for the price”

Posted 1 month ago

“Delivery failed to arrive on the day chosen. On the day the tracking said ‘out for delivery today’ however it did not come until the following day. Customer services kept saying we can’t gurantee delivery which is fine with me however the fact it said it was coming meant I told that person to wait in. Customer services couldn’t seem to understand that issue and still kept saying we don’t guarantee etc and not considering the issue of being told it was coming that day! Not attempt to apologies for that or accept it was misleading to have tracking and an email saying ‘out for delivery today’”

Posted 1 month ago

“Very disappointed with the service. Although they looked beautiful when they arrived, I spent £30 for them to arrive 6 days later than the date I booked and paid for. I emailed about it and had no explanation from them. It's really a shame as the quality of the flowers was lovely but we all order flowers to arrive for a certain occasion and these did not deliver on their promise.”

Posted 1 month ago

“The flowers were nothing like they looked on the picture and died really quick wouldn’t recommend”

Posted 1 month ago

“The flowers were delivered 3 days late, less than half of them survived. A lot of the buds never opened. Really disappointed.”

Posted 1 month ago

“It came like a kitchen flat pack nothing like the pictures won’t be ordering from here again”

Posted 1 month ago

“Flowers were browned on the edges and delivery was left outside, with my card inside all day. Not very impressed would not order again looked nothing like the picture”

Posted 1 month ago

“Paid extra money for flowers to arrive on Mother’s Day and they arrived later”

Posted 1 month ago

“I've used Bunches countless times now hence why I keep going back but unfortunately the Mothers day flowers this year didn't last no more than a few days at most which upset my mum and tad. Shall use another provider next year”

Posted 1 month ago

“most of the flowers were limp in arrival”

Posted 1 month ago

“Flowers arrived well packed however were not fresh and died 2 days later. Failed to bloom or colour. Mother was very disappointed with these for mothers day and now very reluctant to purchase again”

Posted 1 month ago

“It was a bad experience, i will not repeat it again The mini cake tastes horrible The purple calla lily plant has rotten It was a birthday gift for my best brother It was really embarrassing”

Posted 1 month ago

“Nothing but disappointment with customer service. Didnt receive my order and they didnt care at all. In the process of opening a chargeback claim.”

Posted 1 month ago

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Bunches.co.uk is rated 4.7 based on 189,358 reviews