Bunches.co.uk Reviews

4.7 Rating 199,723 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were the worst flowers I’ve ever purchased. Nothing like the picture even after a few days of them supposedly blooming”

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Posted 3 weeks ago

“Didn’t arrive on Mother’s Day as requested and wouldn’t use this website again”

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Posted 3 weeks ago

“Didn’t send me a tracking reference for the delivery. Ultimately delivered late despite my request for the flowers to be delivered by Mother’s Day.”

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Posted 3 weeks ago

“I have used Bunches many many times and didnt think twice this year. Arranging flowers for Mothers day but the roses have not lasted 5 days before dying and going brown. Not happy!”

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Posted 3 weeks ago

“Told me they would arrive Saturday before Mother’s Day as that’s why I ordered them. They arrived on Monday, after Mother’s Day. Absolute joke!”

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Posted 3 weeks ago

“Flowers lasted a few days before dying.”

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Posted 3 weeks ago

“Disappointed and no one bothered to return my email to customer services -”

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Posted 3 weeks ago

“Looked nothing like the picture given, very disappointed, bought as a Mother’s Day present and could’ve bought nicer from the petrol station - not impressed at all.”

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Posted 3 weeks ago

“Flowers died within 2 days. Waste of money”

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Posted 3 weeks ago

“I'm very upset with the quality of the bouquet I bought considering it was suppose to be a large bouquet when it arrived on mother's day as a gift there was four flowers and few foliage deco it looked nothing as displayed on the photo I feel it wasn't worth paying standard let alone large bouquet brown ends on the foliage also won't buy again here feel it's a con”

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Posted 4 weeks ago

“Ordered a £30 Bouqet for Mother’s Day. It was the skinniest Bouqet I’ve ever seen and there like 3 flowers in it. Worst service I’ve ever used.”

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Posted 4 weeks ago

“Not happy to hear that the Iris only last 2 days, and freesia for a few days too.”

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Posted 4 weeks ago

“not woth it”

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Posted 4 weeks ago

“Turned up on time, tick. Unfortunately the bouquet was about 1/3 the size as advertised, appreciate it was mother's day but no excuse for putting less flowers in, gave it a few days with water and food to recover but to no avail, very disappointed, won't use again.”

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Posted 4 weeks ago

“Very sparse”

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Posted 4 weeks ago

“Flowers did not look like they did in picture”

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Posted 4 weeks ago

“Arrived on time but that was the only good thing. I saw them after 48 hours and was very disappointed. They barely looked alive.”

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Posted 4 weeks ago

“The delivery was perfectly on time, the flowers however fell far short of my expectations- They were far less attractive and appealing as shown on the website (far fewer/less volume) Grateful for the effort and getting these on time - however not something I would repeat”

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Posted 1 month ago

“Sent completely different flowers to My cousin that I had ordered”

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Posted 1 month ago

“Flowers died after 3 days! Not good quality”

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Posted 1 month ago

Thank you for your review. We're very sorry to hear your flowers died after just 3 days. This is not the quality we aim for, as our bouquets should last much longer. Could you please email our Customer Support team at flowers@bunches.co.uk or call us on 01623 750343 with a copy of your review and the order number, as we'd like to make this right for you. Kind Regards Bunches

Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 199,723 reviews