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Bunches.co.uk Reviews

4.7 Rating 201,051 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 201,051 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

not as nice as expected
Helpful Report
Posted 2 years ago
Was rather disappointed when I saw the very small bunch of flowers. Flowers were pretty. The picture showed a vase but only a bunch was delivered, picture is deceiving. Expensive for what was delivered.
Helpful Report
Posted 2 years ago
The flowers were lovely but unfortunately I had to telephone and complain as the delivery was not the best. Where My mum lives there is a main door to flats and the delivery person should have rung her door bell from there but instead he just left them outside luckily someone found them and took them to her.
Helpful Report
Posted 2 years ago
Saw a photo of flowers and they could have looked better
Helpful Report
Posted 2 years ago
Good choice, but I was disappointed with the flowers I ordered when I saw them. Very sparse and not worth what I paid. Have used Bunches lots in the past but not sure I would again now
Helpful Report
Posted 2 years ago
Bunches website easy to use. Report back from recipient's regarding flowers was good. However I did ask for packages not to be placed in bins. I did make a complaint but it seems its acceptable behaviour. I know people who have had parcels placed in a bin and had bin emptied before retrieving the package. Whoever dreamt that putting packages in bins is acceptable is an idiot!
Helpful Report
Posted 2 years ago
I do love your flowers but the quality isn't as good as it used to be. Me and my stepdaughter buy each other flowers on the 14th of every month. The date of her fathers, my partner's death but I think i'm going to have to use a different supplier for February to see if the flowers are any better.
Helpful Report
Posted 2 years ago
Ordering was very straightforward and communication was good. Delivery was on time. The only disappointment was the flowers, which were very underwhelming
Helpful Report
Posted 2 years ago
Good delivery but very expensive compared to going to a florist.
Helpful Report
Posted 2 years ago
Although the quality of flowers was good I was disappointed at the look of the bouquet after seeing the pictures Looked very small in a vase
Helpful Report
Posted 2 years ago
When flowers are delivered to someone as a gift it is most important a note is left for them to find where they are put from the delivery company not an email to sender as happened to me they were found five days later
Helpful Report
Posted 2 years ago
Unfortunately I was a little disappointed when I was shown a photo of the flowers - the ones in the photo on the website looked much fuller and more colourful. There was hardly any pink!
Helpful Report
Posted 2 years ago
I ordered a bunch of freesias for my sister that were advertised at a discounted price.After I'd gone through the whole procedure it came up that they were no longer available.You should have removed them from your adverts as it wasted my time.The following week I tried again and this time the order went through needless to say the discount no longer applied.Things that are no longer available should not be advertised!
Helpful Report
Posted 2 years ago
I fiori sono arrivati capovolti,rotti e completamente bagnati fradici. Peccato perché era un regalo di matrimonio. Non ho più avuto modo, dopo l'ordine, di allegare il numero di telefono del destinatario, credo sia infatti stato consegnato ad un vicino. La prova della consegna è la foto di un pezzo di cartone tutto rotto, dove non si capisce dove si trova, se all'interno c'è qualcosa e cosa.. niente. Sono molto delusa, a parte i fiori che erano molto belli, il servizio non è stato buono.
Helpful Report
Posted 2 years ago
Nice selection but very small bunch of flowers. Disappointed with appearance in person. Bird seed was nice inclusion in packet.
Helpful Report
Posted 2 years ago
I paid extra for the flowers to be delivered by a courier, that courier was royal mail and the flowers weren't delivered until the next day. I'm not happy that I paid £5.99 for a courier when I could have paid £2.99 for royal mail delivery
Helpful Report
Posted 2 years ago
Flowers arrived on time didn’t look anything like the picture but were ok
Helpful Report
Posted 2 years ago
A bit disappointed to be honest. The flowers were sent to good friend as a congratulations on the purchase of their first home. When they sent me a photo of the flowers received I must say I was rather underwhelmed. It certainly didn't appear to be nearly thirty pounds worth of flowers and I'm very unlikely to use bunches again.
Helpful Report
Posted 2 years ago
Delivery on time, but disappointed as some of the stems were bruised and the head of one was broken. Seems they were packed very tight together. Looked rather forlorn but did perk up when fed and watered.
Helpful Report
Posted 2 years ago
Very difficult to review when you haven't seen what's been delivered! All I know is they got there on time.
Helpful Report
Posted 2 years ago
Bunches.co.uk is rated 4.7 based on 201,051 reviews