Bunches.co.uk Reviews

4.7 Rating 201,059 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i was dissapointed that the flowers were not delivered on the date specified by me. I know things dont always go to plan, but as it was a specail day for my sister, I was not happy that she was let down.”

Helpful Report

Posted 2 years ago

“Initially they looked terrific (5 star) but they’ve not opened fully and have started to droop”

Helpful Report

Posted 2 years ago

“The flowers were lovely that my friend received but unhappy about the delivery - I chose a Sunday delivery which was her birthday but we’re not received until Monday. If delivery is not available on a Sunday this should have been advised.”

Helpful Report

Posted 2 years ago

“I give a low rating due to delivery problem by Royal Mail. Ordered flowers on Wednesday evening with promised delivery for Friday. I needed this delivery precisely on Friday due to family member bereavement. Tracking clearly stated that it will be delivered Friday, but it never arrive. Read tracking before the midnight and it said that were unable to deliver as address was inaccessible?! Whatever this means. Eventually Royal Mail delivered the bouquet at 10 am on Saturday. But the worry about freshness of flowers and disappointment of being too late for occasion spoilt everything. The flowers were good but too late. May be Bunches should consider another delivery service provider in future as I definitely will”

Helpful Report

Posted 2 years ago

“I know it wasn't your fault, but the flowers were just left on the doorstep. This was realised too late for me to ask someone nearby to take them in. My relatives didn't return until a few days later than expected.”

Helpful Report

Posted 2 years ago

“Delivery was on time and the recipient liked the flowers. However, I think the display that arrived was much less full than the one in the picture. I was a bit disappointed.”

Helpful Report

Posted 2 years ago

“Delivery of the bouquet was next day so that was impressive. Sent the flowers to my daughter-in-law after a stay in hospital. I asked her to send me a photo of what she received and I was disappointed and thought it looked sparse.”

Helpful Report

Posted 2 years ago

“Was good, however the flowers looked old on arrival”

Helpful Report

Posted 2 years ago

“Flowers were lovely but disappointed they did not arrived on the date specified.”

Helpful Report

Posted 2 years ago

“Not the best flowers I have ordered from Bunches. Will give them one more chance . Did not arrive in best of condition”

Helpful Report

Posted 2 years ago

“Rubbish for the money”

Helpful Report

Posted 2 years ago

“After reading that 95% of flowers get delivered on time I was very disappointed that my flowers arrived 2 days after the date I had requested. My first time using the company so not very impressed.”

Helpful Report

Posted 2 years ago

“A little disappointed with the flowers this time. They were for my wife's 80th birthday and lasted hardly a week. Not your usual standard.”

Helpful Report

Posted 2 years ago

“I ordered the flowers for my sister in law s mother s anniversary of her death. They did not arrive on the day specified this was very disappointing ...”

Helpful Report

Posted 2 years ago

“Lovely flowers, arrive on time, just a shame they arrive with several of the stems broken!”

Helpful Report

Posted 2 years ago

“The delivery was made by Royal Mail, not Bunches itself. So there was a delay of 24 hours. This was a pity because I had hoped to get it right, since it was meant to be a surprise for my daughter's birthday. I called up the delivery details on screen, but all I got was a small, rather dark photo of the very bottom right-hand corner of my daughter's front door ------ so no clear confirmation of delivery or safe delivery to make certain. The only way I could check this out was by 'phoning her directly.”

Helpful Report

Posted 2 years ago

“arrived well and I thought I treat myself as haven't been to well.My daughter buys them & they always look good and last a month but sadly mine are looking sad I cut stems of clean and fresh water but looks as if they will not last much longer shame.”

Helpful Report

Posted 2 years ago

“The flowers are always lovely and last a long time .Unfortunately this time the delivery was not the best but was sorted by myself.”

Helpful Report

Posted 2 years ago

“Flowers arrived with 2 of the larger blooms fully out and crushed, and already dropping their petals. Very disappointing as this was a gift.”

Helpful Report

Posted 2 years ago

“The ordering process was good and we have proof of delivery in a photo. Unfortunately however the flowers were stolen from the door step before my friend could collect them from her doorstep.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,059 reviews