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Bunches.co.uk Reviews

4.7 Rating 201,056 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 201,056 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

i was dissapointed that the flowers were not delivered on the date specified by me. I know things dont always go to plan, but as it was a specail day for my sister, I was not happy that she was let down.
Helpful Report
Posted 2 years ago
Initially they looked terrific (5 star) but they’ve not opened fully and have started to droop
Helpful Report
Posted 2 years ago
The flowers were lovely that my friend received but unhappy about the delivery - I chose a Sunday delivery which was her birthday but we’re not received until Monday. If delivery is not available on a Sunday this should have been advised.
Helpful Report
Posted 2 years ago
I give a low rating due to delivery problem by Royal Mail. Ordered flowers on Wednesday evening with promised delivery for Friday. I needed this delivery precisely on Friday due to family member bereavement. Tracking clearly stated that it will be delivered Friday, but it never arrive. Read tracking before the midnight and it said that were unable to deliver as address was inaccessible?! Whatever this means. Eventually Royal Mail delivered the bouquet at 10 am on Saturday. But the worry about freshness of flowers and disappointment of being too late for occasion spoilt everything. The flowers were good but too late. May be Bunches should consider another delivery service provider in future as I definitely will
Helpful Report
Posted 2 years ago
I know it wasn't your fault, but the flowers were just left on the doorstep. This was realised too late for me to ask someone nearby to take them in. My relatives didn't return until a few days later than expected.
Helpful Report
Posted 2 years ago
Delivery was on time and the recipient liked the flowers. However, I think the display that arrived was much less full than the one in the picture. I was a bit disappointed.
Helpful Report
Posted 2 years ago
Delivery of the bouquet was next day so that was impressive. Sent the flowers to my daughter-in-law after a stay in hospital. I asked her to send me a photo of what she received and I was disappointed and thought it looked sparse.
Helpful Report
Posted 2 years ago
Was good, however the flowers looked old on arrival
Helpful Report
Posted 2 years ago
Flowers were lovely but disappointed they did not arrived on the date specified.
Helpful Report
Posted 2 years ago
Not the best flowers I have ordered from Bunches. Will give them one more chance . Did not arrive in best of condition
Helpful Report
Posted 2 years ago
Rubbish for the money
Helpful Report
Posted 2 years ago
After reading that 95% of flowers get delivered on time I was very disappointed that my flowers arrived 2 days after the date I had requested. My first time using the company so not very impressed.
Helpful Report
Posted 2 years ago
A little disappointed with the flowers this time. They were for my wife's 80th birthday and lasted hardly a week. Not your usual standard.
Helpful Report
Posted 2 years ago
I ordered the flowers for my sister in law s mother s anniversary of her death. They did not arrive on the day specified this was very disappointing ...
Helpful Report
Posted 2 years ago
Lovely flowers, arrive on time, just a shame they arrive with several of the stems broken!
Helpful Report
Posted 2 years ago
The delivery was made by Royal Mail, not Bunches itself. So there was a delay of 24 hours. This was a pity because I had hoped to get it right, since it was meant to be a surprise for my daughter's birthday. I called up the delivery details on screen, but all I got was a small, rather dark photo of the very bottom right-hand corner of my daughter's front door ------ so no clear confirmation of delivery or safe delivery to make certain. The only way I could check this out was by 'phoning her directly.
Helpful Report
Posted 2 years ago
arrived well and I thought I treat myself as haven't been to well.My daughter buys them & they always look good and last a month but sadly mine are looking sad I cut stems of clean and fresh water but looks as if they will not last much longer shame.
Helpful Report
Posted 2 years ago
The flowers are always lovely and last a long time .Unfortunately this time the delivery was not the best but was sorted by myself.
Helpful Report
Posted 2 years ago
Flowers arrived with 2 of the larger blooms fully out and crushed, and already dropping their petals. Very disappointing as this was a gift.
Helpful Report
Posted 2 years ago
The ordering process was good and we have proof of delivery in a photo. Unfortunately however the flowers were stolen from the door step before my friend could collect them from her doorstep.
Helpful Report
Posted 2 years ago
Bunches.co.uk is rated 4.7 based on 201,056 reviews