Bunches.co.uk Reviews

4.7 Rating 201,065 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were delivered on time and were nice but you don’t get much for your money. It was a very small bouquet for the price.”

Helpful Report

Posted 2 years ago

“Ordered a £45 bouquet for a special birthday 2 weeks in advance but they failed to arrive on the specified date. I was advised i should have paid the additional £5.99 for guaranteed delivery. Disappointing but I accept I missed the small print.”

Helpful Report

Posted 2 years ago

“Flowers arrived a day late and not in the best condition, contacted customer support and asked for the details but no one got Back to myself”

Helpful Report

Posted 2 years ago

“Lovely flowers, the delivery times advertised are extremely misleading however which then left me diasappointed that they were a day late. 24 hour royal mail suggests its 24 hour delivery not 48. Customer services were unhelpful.”

Helpful Report

Posted 2 years ago

“I have always been very satisfied with your product, but this last order arrived 3 days after the expected date of delivery. I had received an email indicating the flowers were in the hands of the Courier on the Friday before the requested date which was 3rd October but they didn't arrive until the Thursday. Having said that I am informed the flowers have always been beautiful on previous orders.”

Helpful Report

Posted 2 years ago

“2 out of my 3 orders did not arrive on time so missed my sisters birthday..ive used them lots of times over the years ..so im disappointed”

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Posted 2 years ago

“The flowers were smaller and there were less than advertised. They were pretty so I can’t fault the quality.”

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Posted 2 years ago

“Flowers were ok , all I can say it must be a small vase that’s on the website .”

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Posted 2 years ago

“Flowers were lovely but delivered late , after 9pm to my elderly friend which I didn’t like as she wasn’t expecting anyone to call at her house”

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Posted 2 years ago

“My friend sent me a photo of the flowers, but they were not as described in the photo on your web page”

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Posted 2 years ago

“Can't make a review as these flowers were sent to Scotland and I didn't see them.”

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Posted 2 years ago

“The Flowers that I ordered for my Wife were a 'Big Disappointment. When they were taken out some of them were passed their shelf-life.”

Helpful Report

Posted 2 years ago

“Bouquet looked good on arrival but within days had lost its appeal, and barely lasted a week. The Lisianthus died without opening, the roses wilted after a few days. All in all a big disappointment.”

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Posted 2 years ago

“Always use Bunches to send flowers to my mam. Bit disappointed this time as their flowers just don't seem to be value for money anymore. Such a shame.”

Helpful Report

Posted 2 years ago

“Was disappointed the flowers arrived on time but not what I ordered, I ordered freesia,gypsophila ND 3 butterflies,delivery was pink carnations a pink spray ND 3 butterflies.”

Helpful Report

Posted 2 years ago

“Unfortunately my friend is away for 2 weeks, so she hopes that the flowers will still be alive when she gets back, she has put them in a cold place. She was surprised to find another card in the box which I think she said was a belated greeting, there was also a packet of poppy seeds !!”

Helpful Report

Posted 2 years ago

“The roses in the bouquet were too open on arrival and did not last long. The freesias were fine.”

Helpful Report

Posted 2 years ago

“My daughter was surprised & pleased to receive flowers for her 40th Birthday, but was a little disappointed that the orchids seemed very ‘limp’, and having followed all instructions, they didn’t improve. Obviously, we were also dismayed, having been on holiday & only finding out today, when we asked if she liked the flowers.”

Helpful Report

Posted 2 years ago

“Excellent service and excellent delivery but I thought the flowers were a wee bit poor”

Helpful Report

Posted 2 years ago

“Colours of flowers not as shown on order website. Disappointing”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,065 reviews