Bunches.co.uk Reviews

4.7 Rating 202,354 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,354 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants were crammed into a basket that was too small fir purpose, according to the friend that I sent it to, however, she complained & something else was sent to replace the original order, for which I sm thankful.”

Helpful Report

Posted 10 years ago

“I have recently been sent flowers from you from a dear friend,they were the most awful flowers i have had from you,as i told your supervisor 3rd rate,yes you replaced them,IT SHOULD NOT HAPPEN. i phoned back and requested to speak to DAN,he was far to busy!!!!!!!!!! We thats my good friend and ourselves will be most concerned about recommending anyone to go to Bunches. A disappointing experience And we have used you many times. Regards.Mrs M Cochrane. PS.And by the way,its in my precious time that i phoned you.”

Helpful Report

Posted 10 years ago

“Flowers are very low quality (no water in the packaging), looked very tired - a bit disappointed, which leads me to now cancel the full year order.”

Helpful Report

Posted 10 years ago

“The two orders arrived in good time which was great. However, one of the bunches of flowers only managed 3 days before they died. Instructions were followed for prolonging their life but to no avail. I do not expect this from what should be fresh. I am very disappointed as this is the first time I have had any problems with Bunches.”

Helpful Report

Posted 10 years ago

“Disappointed as the delivery wasn't made specific day. The tracking says `book in or no access to site' . left special note to call recipient before delivery. Paid extra for fed ex (next day delivery) but couldn't get things delivered on birthday. All day fed ex link showed out for delivery at about 9:00pm evening it said the above message and time against it 12:00.. Not happy with service may it be FedEx or bunches”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Expensive , disappointed, cheap looking”

Helpful Report

Posted 10 years ago

“The flowers didnt look fresh. They were wilted and not as pictured. very disappointed as this particular bunch was chosen for its wild look for our late sister at her funeral. I was actually embarrassed.”

Helpful Report

Posted 10 years ago

“As per website the bunch was very small”

Helpful Report

Posted 10 years ago

“The flowers were a day early, better than late, but were quite damaged.”

Helpful Report

Posted 10 years ago

“FIRST DELIVERY OF FLOWERS WAS DISAPPOINTING AS THESE WHERE FOR A BIRTHDAY GIFT AFTER COMPLAINING TO BUNCHES ABOUT THIS ,I AM GLAD TO SAY BUNCHES ARRANGED ANOTHER DELIVERY OF FLOWERS AT NO EXTRA COST AND THESE WHERE MUCH MUCH BETTER , TOP MARKS & THANK YOU TO BUNCHES FOR DEALING WITH THIS MATTER SO QUICKLY”

Helpful Report

Posted 10 years ago

“Flowers arrived to my mother limp and to early, as they were a Christmas gift I was very upset and disappointed. After calling the help line another bouquet was offered as a replacement which were better. I will not use this service in future”

Helpful Report

Posted 10 years ago

“Was advised would be delivered 5th or 6th January, friends birthday was 6th, flowers actually delivered on 7th ! Also friend sent me a photo & was disappointed as did not seem as many flowers as shown on promotion photo. First time I' ve been dissapointed”

Helpful Report

Posted 10 years ago

“I am outraged in the quality of flowers for the price I paid. I got them for my mum's birthday and she told me herself they were rubbish. Will never purchase from you again .”

Helpful Report

Posted 10 years ago

“Have used bunches a few times however this is the 1st time I have seen what they come like .... £12 for like 10 carnations 2 of which were dead and the chocolates look cheap and tacky I was very disappointed as could have got a nicer bunch of flowers for £5 in a supermarket”

Helpful Report

Posted 10 years ago

“I ordered a trade up on the size, but I was disappointed with this and overall the flowers looked jaded- too long in a Xmas store room maybe?”

Helpful Report

Posted 10 years ago

“I was slightly disappointed as when I went to see my mother day after flowers delivered and I ordered the large bunch, it didnt seem that many flowers. I haven't seen the other bunch I sent, but as only ordered standard, guess it would be disappointing as well. I would have got a lot more flowers (and better quality) if gone to tesco and done it myself, lesson learnt not to be lazy and order flowers from internet.”

Helpful Report

Posted 10 years ago

“The flowers as far as I am aware we're not deliverd. I did not receive an email to say the were being deliverd or had been deliverd. I also never recieved a track number or a response to an email I sent. Very disappointed”

Helpful Report

Posted 10 years ago

“My mother was very disappointed with the flowers. A number were broken and only one piece of foliage made them look unimpressive in vase. Michael Grant”

Helpful Report

Posted 10 years ago

“am very disappointed with the flowers that I unfortunately wasted a lot of money on. The flowers looked like a bunch I could buy from a super market for about £8 at most. I paid 23 quid for them. They were supposed to be 'large' they aren't. They're squashed in the box, with chocolates just shoved at the bottom of the box. None were "in bud" they will die in about 2 days. Not happy with the price or quality. Wouldn't recommend. ”

Helpful Report

Posted 10 years ago

Bunches.co.uk is rated 4.7 based on 202,354 reviews