Bunches.co.uk Reviews

4.7 Rating 201,176 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was quite disappointed after seeing the bunch i had chosen for my mums birthday. Thought it was quite small for the price i paid and they didn't seem as bright as i had imagined. The chocolates were a hit. They arrived the date i had asked. Sorry I can't give a 5* review”

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Posted 4 years ago

“Although I haven’t seen the flowers I did feel some disappointment when told of the number of flowers in the bunch. I know there was a small cake in the price, but the small number of flowers is disappointing. Today I have received freesias and they cost the same as I paid for flowers to go to Darlington. My flowers are a large bunch and look beautiful.”

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Posted 4 years ago

“Very disappointed with my last order. I've been a regular customer for several years and never had a problem before. I ordered flowers for a 65th wedding anniversary and they arrived a day late. Disappointing on this occasion. ☹️”

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Posted 4 years ago

“The flowers,Prosecco and card I had ordered arrived two days late for my friends birthday. It was an expensive purchase and I was very disappointed that it did not arrive on time ( or even the day after it as said on the website).”

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Posted 4 years ago

“Flowers appeared to be ok at first. However the irises never bloomed, they died.”

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Posted 4 years ago

“I have no idea what the flowers were like as my friend did not say too much other than 'thank you for the lovely flowers'. I think if they were exceptional she would have been a bit more enthusiastic than that. This is why I only rated it 3. It was easy to order online.”

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Posted 4 years ago

“Friend happy with gift but wouldn’t have said otherwise. Photo she sent showed smaller bunch than I expected .”

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Posted 4 years ago

“Beautiful flowers and my grandaughter was very pleased But they arrived about 4 day late 😥😥😥😥”

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Posted 4 years ago

“Lovely flowers as usual but unusually during lockdown this is the 1st delivery I’ve had that was 2 days late. Shame but most of the flowers survived”

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Posted 4 years ago

“The flowers didn’t last long.”

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Posted 4 years ago

“I won’t be using Bunches again after being a customer for over 10 years because they now won’t guarantee a definite delivery day (for example flowers for a birthday) unless you pay £6 extra. They give you a two day delivery promise for free but that’s no good if you want your gift to arrive on a special day. Flowers as always are good quality.”

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Posted 4 years ago

“Flowers were a lot smaller than expected. No email to say they had been dispatched or delivered.”

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Posted 4 years ago

“Always used bunches but was shocked at the prices this year”

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Posted 4 years ago

“Beautiful flowers, don’t get what you see on the website tho”

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Posted 4 years ago

“Good value but disappointed flowers didn’t arrive on day requested”

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Posted 4 years ago

“The flowers were beautiful but arrived 2 days after I had asked for them to be delivered. I did not receive any information about the reason for the delay.”

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Posted 4 years ago

“The flowers still needed to bloom and the wrapping wasn't really special, however now they've bloomed, they are beautiful and smell amazing!”

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Posted 4 years ago

“I would've rated 2.5 stars as 3 implies acceptable - they just to say were acceptable but not up to the usual standard. Bunches have been my 'go to' florist for years but my most recent experience has been very disappointing. Most of their flowers now seem to be sent by post - both sets of flowers I ordered arrived in a rather sorry state (wilted), and as it was the day after a funeral, I simply couldn't be bothered to complain. One set of flowers were simply abandoned on the doorstep - no bell rung and both residents were in the property all day as they were working from home. It is only by chance that one of them went outside and saw the box.”

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Posted 4 years ago

“My friend was very lukewarm about the quality of the bouquet. She said there were only 4 sprigs of flowers., The rest being greenery. I am disappointed especially as it was followed a day later with a wonderful bunch!”

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Posted 4 years ago

“It’s hard to write a review when I don’t actually see the flowers I am sending. I’ve used Bunches for many years and only had one problem when PO delivery left box behind waste bin and it wasn’t found till bin collection Day. And as flowers I send are mostly a surprise, receiptants don’t know they are coming but I have been sent photos and they have been pleased with them.”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,176 reviews