Bunches.co.uk Reviews

4.7 Rating 201,181 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s hard to write a review when I don’t actually see the flowers I am sending. I’ve used Bunches for many years and only had one problem when PO delivery left box behind waste bin and it wasn’t found till bin collection Day. And as flowers I send are mostly a surprise, receiptants don’t know they are coming but I have been sent photos and they have been pleased with them.”

Helpful Report

Posted 4 years ago

“The flowers unfortunately didn’t say who they were from although I’d written a message, I had to keep messaging my mother in law to see if she’d received them but she didn’t realise they were from us”

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Posted 4 years ago

“As a first time user of Bunches, I was somewhat bemused to discover that I had to ring the recipient to discover if the bouquet I had pre-ordered had arrived. Unfortunately, my cousin is in a care home so although I was able to establish from a member of staff that the flowers had been delivered, whether they arrived on the expected day or what the quality was like I still have no idea. I just hope they were as lovely as depicted on the website. I should like to be able to answer the following 'optional' questions but under such circumstances you will understand why that is not possible.”

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Posted 4 years ago

“Flowers were nice.althoigh some were dying.sent an email to explain this but never recieved a reply.think I'll play safe and order elsewhere for mothers day”

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Posted 4 years ago

“My friend sent me a picture of the flowers I sent her for her birthday, they looked quite sparse.”

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Posted 4 years ago

“Really surprised to find the blooms with no wrapping round the base of the stems to provide moisture and the blooma were untethered in 5he box. The flowers were lovely once they opened and smelled divine.”

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Posted 4 years ago

“Flowers were great, but I ordered chocolates and a small bottle of wine. What arrived was flowers and a scented candle, not quite the correct order. Gwen Holmes”

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Posted 4 years ago

“I purchased flowers for my daughter for her wedding anniversary. I placed my order well in advance. I gave the date I wanted them to arrive. The site says because of COVID allow extra time for arrival. So, why did they not arrive on time?I was very disappointed as the flowers arrived a day late.”

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Posted 4 years ago

“The flowers were great but the company used for delivery let’s them down won’t be using again I’d I want a special day like a birthday as never on time”

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Posted 4 years ago

“Reasonable bunch for price”

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Posted 4 years ago

“Excellent service and quality of flowers, totally let down by 2 day delay in delivery by Royal Mail. Won't pay extra for 24 hour delivery again.”

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Posted 4 years ago

“The flowers where lovely but we wanted them delivered at 10 am they were delivered at 6pm”

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Posted 4 years ago

“I was disappointed that the Irises only lasted 5 days. The freesias are still going after 8 days. Delivery was efficient.”

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Posted 4 years ago

“I was disappointed, as I ordered flowers for my wife for the Saturday, day before Valentines Day, and they didn't arrive until the Monday, having been at postal centre over the weekend. A text was sent to me saying they were at the postal centre and would be delivered on the saturday! The flowers were very limp when they arrived, however, they picked up after a few hours and have been lovely for 2 weeks and still looking nice. So my wife was pleased in the end, after the disappointment initially.”

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Posted 4 years ago

“I was happy with the flowers and small cake but thought would be getting the jug vase as it suggested in the pictures advertised.”

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Posted 4 years ago

“Quite a wait for delivery. Sparce quantity. 5 tulips? Not like the brochure. Would have been just 2 stars but apparently the flowers that did arrive are still lasting okay. Dissaponted.”

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Posted 4 years ago

“I was rather disappointed with the photo of the flowers, sent to me by the recipient. There were far fewer flowers than I would have expected for the money. However, my friend was pleased with the packet of sweet pea seeds sent with the bouquet.”

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Posted 4 years ago

“Ordering was a doddle, all arrived on time and in good condition, exactly as expected. Only problem was that for some reason the flowers seemed to wilt very quick and some didn't even open, and we followed all the guidelines of care for our order. Shame otherwise I would have rated higher.”

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Posted 4 years ago

“Just a little disappointed that the flowers were delivered 2 days after the chosen date”

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Posted 4 years ago

“Sent a bouquet of 'rainbow flutter' flowers for a birthday and recipient shared a picture. Was a bit disappointed. Looked no where near as full and as good as stock image. Not many big, full flowers. Looked like a lot of gypsophila. The flowers opened out a bit more a couple of days later, but still did not look as good as website image. The recipient did like the sweet pea seeds that came with it.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,181 reviews