Bunches.co.uk Reviews

4.7 Rating 201,781 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Even when delivered through the letterbox, the flowers from Bunches are lovely.”

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Posted 3 months ago

“I recently ordered 2 bunches of flowers, for 2 separate family birthdays. All were delivered on time, with beautiful flowers, & also good notifications of the progress of each delivery; great thanks, Bunches! 1st class flowers & 1st class service!”

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Posted 3 months ago

“Woeful. Delivery was late, despite the address being accurate. They were evetually delivered 2 days late so were probably in really bad conditon. Customer services very unhelpful. Would never use them again”

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Posted 3 months ago

“My first order with bunches did not go well I thought I had ordered roses and freesias for a friends birthday when she sent a photo it=was for carnations which is not what my choice would have been I did ring and told them I/was disappointed but they said that was what I had ordered maybe I did something wrong as I am very old but I expected a better response..”

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Posted 3 months ago

Thank you for sharing your feedback with us. We're truly sorry your first Bunches experience wasn't the joyful one we aim to deliver, especially for such a special occasion as your friend's birthday. While our records show carnations were selected during checkout, we completely understand this may have been unintentional, particularly if you're new to our website. We'd love to help make your next order exactly what you're looking for - our friendly Customer Support team is available on 01623 750343 if you'd prefer to place your order by telephone. Please accept our heartfelt apologies for any disappointment caused. We're committed to delivering happiness and would welcome the opportunity to make your next experience with us a blooming lovely one! With warm wishes, Bunches 🌸

Posted 3 months ago

“I have been sending flowers and plants to family in UK from Mebourne for a good few years. They have all been on time and beautiful. An excellent, reliable Service. Thankyou Carol”

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Posted 3 months ago

“Fabulous flowers as always. Excellent value and good quality flowers that last really well. It's a shame that nobody has sent me any flowers from these guys. You certainly wouldn't be disappointed. Keep up the good work.x”

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Posted 3 months ago

“Excellent Company. Great choice, good quality and delivered on the day exactly as expected. Highly recommend.”

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Posted 3 months ago

“Excellent produt and service”

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Posted 3 months ago

“Brilliant service. Lovely flowers. Delivered perfectly on time.”

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Posted 3 months ago

“My cousin was delighted to receive the freesia/Iris option. They arrived on the day requested, in perfect bud condition. Subsequently opened up to bring much happiness. I am very impressed with the service from Bunches and will certainly use them again, thank you.”

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Posted 3 months ago

“Flowers arrived on time. Were very much appreciated by the reciprecant.”

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Posted 3 months ago

“Nice choice of flowers”

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Posted 3 months ago

“Excellent service. Beautiful flowers. Never fails to please recipient.”

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Posted 3 months ago

“brilliant wonderful company”

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Posted 3 months ago

“Good and efficient service. The recipients were. Very pleased with the plant.”

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Posted 3 months ago

“Fantastic service, wonderful flowers, recipient was delighted with her bouguet - as the sender so am I!! Will definetely use you again. Haven't used you before but took a risk - so glad I did. You are now my top supplier!!”

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Posted 3 months ago

“Easy to order ,arrived on the given day and my sister was happy with the lovely flowers that were in good condition”

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Posted 3 months ago

“First class service, will definitely use again. Delighted with the flowers too.”

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Posted 3 months ago

“Paid £30 for aa bunch of flowers for my wifes birthday, when she opened them in the small flat box I could not beleive it, she had to add some extra from the garden to fill the vase up otherwise they would have been flopping around in the 4" neck. Won't be using Bunches again, rip off.”

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Posted 3 months ago

Thank you for your review. We're truly sorry that you were disappointed with the size of your wife's birthday flowers. We understand how upsetting it can be when a gift doesn't meet expectations, especially for such a special occasion. Our flowers are often sent in bud to ensure they last longer and open beautifully over time. Sometimes they can look a bit sparse initially but should bloom fully within 24-48 hours. If you find once all flowers have bloomed you remain unhappy, please contact our Customer Support team on 01623 750343 or email flowers@bunches.co.uk with your order details? We take all complaints seriously and aim to resolve them within three working days. Thank you for your feedback - it helps us improve our service. We completely understand your frustration and would value the opportunity to address this situation properly. Kind Regards Bunches

Posted 3 months ago

“Beautiful flowers and attractively wrapped to ensure freshness, thoroughly recommend Thank you”

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Posted 3 months ago

Bunches.co.uk is rated 4.7 based on 201,781 reviews