Bunches.co.uk Reviews

4.65 Rating 98,065 Reviews
91% of reviewers recommend Bunches.co.uk

About Bunches.co.uk: Bunches.co.uk are the leading online florist delivering fresh flowers for meaningful moments to every address in the UK from only £14.99 including free delivery. Bunches have successfully delivered over 6 million bouquets since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:
0800 626 249

Email:
flowers@bunches.co.uk

Location:
Unit 19 Hazelford WayNewstead Village

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 92%
on-time delivery
97%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Quality fantastic the only complaint is that it arrived a day late."
Helpful Report
Posted 2 hours ago
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"Very disappointed, the flowers were late, even though I purchased them 4 days prior to the delivery date. I emailed, as I was upset due to the sensitivity of the situation, they were for a relative's birthday who is very sick in hospital, which I explained and I was basically told I should have paid for quicker delivery. I was obviously not happy with this response from Carly and Jessica (Customer Support Manager), there was no empathy or apology, so I replied to both and I am still waiting for a response, that was over 48 hours ago. When the flowers did turn up 2 days late, the vase was bone dry and some of them had wilted and no card, they just did not look nice and not what I was expecting from the pictures. I understand things happen, however, it is how you deal with your customers complaints that really matters and after reading their negative reviews I can see a lot of customers have said the same thing, nothing is done, no response is given and this is just not good enough. I will not use Bunches again or recommend them due to the fact that they could not even reply to me which is very poor customer service and you need your customers!!"
Helpful Report
Posted 2 hours ago
"Excellent service and excellent flowers. Packaged well and flowers have lasted for over 3 weeks. Definitely recommend. πŸ’πŸ’πŸ’"
Helpful Report
Posted 3 hours ago
"I was told today by the recipient that the flowers were lovely so I have to trust her opinion. On the down side I was very disappointed that the message I completed for inclusion with them was not delivered, so if I hadn't rung to ask if she had received them, she would not have known that they had come from my son. Surely this is really important when anything is delivered ???"
Helpful Report
Posted 3 hours ago
"Slick and professional - lovely flowers delivered when promised"
Helpful Report
Posted 4 hours ago
"Always delivers. Reasonably priced. First choice of florist I go to"
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Posted 4 hours ago
"Great selection of flowers and styles of arrangements. Easy to use website. Excellent quality of flowers that are delivered."
Helpful Report
Posted 4 hours ago
"I have used Bunches several times and received excellent feedback from recipients who have all loved the quality and longevity of the beautiful blooms."
Helpful Report
Posted 5 hours ago
"Ordered flowers for my mum at 2pm and they were delivered the next day, without any extra costs for speedy delivery. Brilliant service! Great flowers too."
Helpful Report
Posted 5 hours ago
"Arrived on time and were received with delight"
Helpful Report
Posted 5 hours ago
"I can not fault Bunches. They are a wonderful company. The flowers are always beautiful fresh from bud and once they are out they are just a picture.I have used Bunches for years for friends and family members. And they are always thrilled when they receive them.I will always continue with Bunches."
Helpful Report
Posted 5 hours ago
"I was very disappointed and embarrassed. Ordered flowers for my best friends 50th and the picture looked much nicer than what was actually delivered. It was tiny and half dead. Would not use Bunches again."
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Posted 5 hours ago
"Took 5days to arrive very disappointed .which was very annoying."
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Posted 6 hours ago
"Easy ordering, quick delivery and flowers well received."
Helpful Report
Posted 6 hours ago
"Recipients have been pleased. I've seen photos when arranged. Looked good,."
Helpful Report
Posted 6 hours ago
"For several years I have ordered through Bunches, and they have not let me down. Each receiver has been tickled with their arrangement, and who doesn't like receiving flowers! Thank you Bunches for making me look good to those who receive your beautiful arrangements."
Helpful Report
Posted 6 hours ago
"Everything’s perfect! Tks"
Helpful Report
Posted 6 hours ago
"my friend loved the flowers"
Helpful Report
Posted 6 hours ago
"the flowers were greatly appreciated and arrived very fresh, and are still looking good"
Helpful Report
Posted 6 hours ago
"Recipient was pleased with Birthday flowers which arrived on time."
Helpful Report
Posted 7 hours ago
Bunches.co.uk is rated 4.65 based on 98,065 reviews

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