Bunches.co.uk Reviews

4.7 Rating 200,966 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really disappointed that the flowers did not arrive for the recipient on the day chosen (23rd Dec.) in fact they did not arrive until after christmas. I realise that it was the fault of Royal mail and I hope that you have taken the matter up with them. The recipient sent me a photograph of the replacement flowers you sent and they did not resemble the bunch I chose so again I was disappointed.”

Helpful Report

Posted 6 months ago

“Felt that flowers represented less value for money than previous, the delivery to the Lincoln address was 24 hours late with a claim from Royal Mail that the address was in accessable. This is nonesense, the address can be difficult to find, but most certainly is accessable. Not sure enough effort was made re the correct delivery date”

Helpful Report

Posted 6 months ago

“I was disappointed with the gift of flowers that I sent to my Mother in law as the bunch sent seemed very small. I had expected a prettier, more colourful bunch of flowers and definitely a few more. I realise I didn't order a huge bouquet but just think, that in comparison with flowers from other companies I have previously ordered, the number of stems of flowers was low.”

Helpful Report

Posted 6 months ago

“I ordered 4 floral gifts to be delivered on December 21st. I was told that they were delivered, but not having had an a knowedgement form two of the people by the following day, I had to ring them. Photo showed that one box was put into a post bin, but the people inside did not get a note through their door about it. Another lady went to check and came back and said she couldn't find the box, but it was wedged between her fence and the neighbours. If you could post cards through people's letter boxes, it would be most useful, with a brief description of the location. Most of my friends are in when you deliver, but in cases where there is no response, it would be great to post a note to be picked up with the rest of the post inside the property. Thank you.”

Helpful Report

Posted 6 months ago

“The couried delived on time, the flowers were very nice the only criticism I have is the box they were in was badly damaged”

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Posted 6 months ago

“Easy to order and delivered on time 1 stem was beoken. Flowers lasted 10 days when others are still in fair condition.”

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Posted 6 months ago

“Usually fantastic and delivered on the correct day. This time went to the neighbouring sorting office and was delayed by a day. Got to love the royal mail”

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Posted 6 months ago

“Bouquet did not meet expectations. Far fewer stems than illustrated or described.”

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Posted 6 months ago

“Disappointed in the 6 bunches I bought for my family. As I had spent a lot of money, I thought they looked rather measly. I did take advantage of an offer in November for these so would have cost even more without the offer. I have used Bunches for many years so doubly disappointed. In the”

Helpful Report

Posted 6 months ago

“Flowers delivered 2 days prior to arranged date. Spoilt the surprise. Must say the flowers were very nice though.”

Helpful Report

Posted 6 months ago

“They looked nothing like the image even allowing for blooming. Not worth the cost, sorry.”

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Posted 6 months ago

“Why are you asking me to review the flowers? They were a gift so I haven't seen them. The recipient has acknowledged receipt, but gave no comment as to the quality. Were they great? I don't know.”

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Posted 6 months ago

“Was happy with hamper last year but a bit disappointed this year as items were smaller than expected”

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Posted 6 months ago

“The flowers were ok but didn't look as nice as the ones I expected. I would say average bunch of flowers I could have got cheaper from a shop”

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Posted 6 months ago

“Flowers not looking fresh on arrival Dissapointing last purchase only lasted four days”

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Posted 6 months ago

“Not as good as others I have bought from Bunches. Some flowers sagged quite quickly.”

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Posted 6 months ago

“I bought the flowers for a bereaved friend but unfortunately they looked nothing like the website”

Helpful Report

Posted 6 months ago

“Service was great and delivery on time. Unfortunately when the 2 bouquets arrived to different addresses they were a bit battered, some were salvable, some weren't so bit of a shame as they were surprise gifts”

Helpful Report

Posted 6 months ago

“The parcel was delivered days before it was meant to.”

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Posted 6 months ago

“Plants were delivered on time but the boxes they were in were far too big. One of them suffered badly and was not in a great condition when it arrived. The other plant was ok.”

Helpful Report

Posted 6 months ago

Bunches.co.uk is rated 4.7 based on 200,966 reviews