Bunches.co.uk Reviews

4.7 Rating 199,736 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was excellent but neither gift included the message from my 94 year old mother to her brother and sister who she hasn’t seen since before Covid so that was a big disappointment”

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Posted 4 months ago

“I bought for my sister and her family at Christmas. I decided to check the contents and I'm so pleased I did. Very disappointed with how the hamper was packed. The bottle, although well protected, was very sticky so had obviously leaked out slightly and the cardboard box containing the mince pies was a little squashed underneath. I have rearranged the contents and it now looks presentable and the products seem to be good quality. I'm sure my sister will pass on her own review once consumed”

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Posted 4 months ago

“Arrived a day late for a birthday”

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Posted 4 months ago

“I've used bunches for many years , I'd ordered a gift my my sister in laws 70th birthday , she sent me a photo and I was a bit disappointed with what she sent , it looked smaller than I thought she'd get , she said one bloom was broken. I understand that can happen.”

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Posted 4 months ago

“I wouldn't know I sent the flowers to a Dying woman”

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Posted 4 months ago

“Was very surprised to discover how small the bouquet was. Have used Bunches for several years as gifts and now I’m wondering they’ve always been so tiny :(”

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Posted 4 months ago

“Bouquet took an extra day to arrive and the greenery was starting to wilt and small white flowers starting to go brown. Roses not expected to last for more than two or three days, but other plants looked ok.”

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Posted 4 months ago

“Unfortunately didn’t arrive on preferred delivery date and a bit sparse flower wise also no seed packets or bits which normally there is . I have never experienced this with bunches as normally they are great ! hence why I’ve used them again again .”

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Posted 4 months ago

“Quick efficient service lovely flowers great rate”

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Posted 4 months ago

“Photo I saw of flowers as delivered appeared less than expected.”

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Posted 4 months ago

“Very good delivery speed. I’m afraid I was rather disappointed with the size of the bouquet though for the price.”

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Posted 4 months ago

“Delivered the day after what was requested, and didn’t look anything like what I ordered….!”

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Posted 4 months ago

“Arrived quite withered, with one flower unable to support itself. They were also very sparse and not at all what the picture showed. Fed and watered for a few days, which revived them slightly. But still quite sad looking and withered.”

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Posted 4 months ago

“Arrived one day late, with 4 days in transit and no moisture for cut flowers, they didn’t arrive in the best of condition. In all the years I have used bunches for sending flowers this is the first time they have not performed at their best.”

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Posted 4 months ago

“very disappointed. i had ordered this flowers 3days in advance to my specific date of delivery and it arrived 2 days later, these were for someone birthday and they did not receive these on their birthday”

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Posted 4 months ago

“no fault on your part but the flowers did not arrive until late on saturday afternoon, when they were expected for a special 50th anniversary on friday 29th Nov”

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Posted 4 months ago

“I was rather disappointed with the flowers I sent to my friend as there were few flowers in the arrangement nothing like the picture on your website.”

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Posted 4 months ago

“Disappointed at the size and quality of the flowers received. Not reflective of the image presented on the website.”

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Posted 4 months ago

“Usually swift and reliable...not this week. The flowers were not delivered on time and by the next day which is when they were delivered they did not look in good condition.”

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Posted 4 months ago

“They were delivered on time but the recipient sent a photo which looked a bit pathetic.”

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Posted 4 months ago

Bunches.co.uk is rated 4.7 based on 199,736 reviews