Bunches.co.uk Reviews

4.7 Rating 199,742 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the delivery was unable to deliver the flowers so left in a safe space. Unfortunately my friend had been taken in hospital and was too ill to communicate. I did see the delivery photo and so I still don't know whether the flowers have been taken in.”

Helpful Report

Posted 5 months ago

“Not worth it small bunch for the price even the service itself it’s nothing special it looked quite dull wasn’t fond of it personally.”

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Posted 5 months ago

“My message was not included ! They looked a bit squashed and about half the size bunch than the picture. But arrived in time”

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Posted 5 months ago

“Bunches itself is a very good website however I have not yet received my order”

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Posted 5 months ago

“Delivered on time as said, however flowers were not as big and bunchy as looked on the photos, flowers came quite open and already look like they are dying sadly after a few days!”

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Posted 5 months ago

“Pretty flowers but disappointed that they came with each flower type in a clump and not a mixed bouquet like the advertised picture, as it’s a gift I expected better.”

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Posted 5 months ago

“Flowers, good Website so difficult to log into account that I forfeited Posy Points for convenience and logged in as a guest”

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Posted 5 months ago

“This time I was disappointed with Bunches.co.uk because the ceramic flowerpot was broken during transport and no one responded to my complaint”

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Posted 5 months ago

“Disappointed with quality of the flowers and very expensive .”

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Posted 5 months ago

“Disappointed that delivery of flowers ordered for a birthday date did not arrive in time. This may well be down to Royal Mail.”

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Posted 5 months ago

“Some of the blooms were badly damaged and these took away the beauty of the bouquet. Also the roses didn't open at all, but just withered and died.”

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Posted 5 months ago

“I usually order the rainbow flower bouquet & it's always been great. This last time some of the flowers were not a bright as usual. I was a bit disappointed especially that it was going to a bride”

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Posted 5 months ago

“Beautiful flowers and plants, BUT I am 81 years old and not all that good on the computer, I live in Italy so need the service of a company that their website is easy to use. Unfortunately, recently I wanted to send some flowers and your webpage for orders was all over the place, so I had to book with one of your competitors.....and had no problems whatsoever. I cannot fill in the two questionnaires below as I have only now subitted my concern!!!!!”

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Posted 5 months ago

“Quite a lot of Greenery and not much flowers for the price paid”

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Posted 6 months ago

“Bunches followed my directions well. The purchase was intended for my daughter Ammarra who turned 14 on the 27th October. She lives with her mother sister and step father. The order was initially refused by my daughters household who declared “no one of that name lives here”. The delivery was instructed by myself to try again the following day successfully.”

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Posted 6 months ago

“Arrived on time. Have not heard from my friend yet.”

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Posted 6 months ago

“Order not delivered till day after delivery date, despite my receiving tracking confirmation. Recipients were pleased with flowers & gifts, but had waited for delivery day before, on expected delivery date.”

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Posted 6 months ago

“Flowers were lovely as usual, however the package didn’t fit through the letterbox! I have ordered many letterbox flowers and they have always fitted but this box didn’t. It was lucky my Mum spotted the postman otherwise it would have been a further 2 days before re-delivery. Very disappointed the boxes are too big ☹️”

Helpful Report

Posted 6 months ago

“I ordered from Bunches as I done several times but when my friend sent me a photo of her flowers they didn't seem to be many flowers in the bunch compared to wheat and artificial white fluff I realise the bunch was still partly in bud but the bunch still appeared to be a bit sparse. I may think twice about using Bunches 8n the future.”

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Posted 6 months ago

“The flowers arrived on time but were in flower not bud as advertised.”

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Posted 6 months ago

Bunches.co.uk is rated 4.7 based on 199,742 reviews