Bunches.co.uk Reviews

4.7 Rating 198,037 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband sent me a beautiful bunch of flowers (cascade) on 21st August for our 60 years being together. They are still going today, so very happy. Unfortunately sent our daughter the larger size of what I had and they were not the same as mine, so very disappointed. Saying that our daughter was happy.”

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Posted 6 months ago

“Lovely flowers but the delivery date got muddled and customer service was useless”

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Posted 6 months ago

“I have used your service a no of times but this time was dissappointed. The bunch looked much smaller than the picture, hadn't arrived when I phoned on 31st August (her birthday) and she couldn't find the card.”

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Posted 6 months ago

“These flowers were sent for a birthday gift for an old lady. As the lady in question is ill, I can't give any opinion about the flowes Thank You”

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Posted 6 months ago

“I thought the bouquet would be bigger for the price I paid. I don’t think it was value for money. However, the flowers were lovely.”

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Posted 6 months ago

“I ordered the flowers to be delivered on the Saturday but they were not delivered until the Monday lunchtime. Luckily the flowers were still in good condition.”

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Posted 6 months ago

“Flowers delivered on time, however phots sent from the recipient show that several of the blooms very obviously past there best & were drooping when placed in vase, not acceptable as a gift.”

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Posted 6 months ago

“My friend who received the flowers was very pleased with them, but they did not arrive the next day as I'd hoped.”

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Posted 6 months ago

“Was a little disappointed in the display , I paid for extra gypsophylia but there was a lot already in there and not many flowers delivery was ok”

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Posted 6 months ago

“There were a little surprise for my mother in law. When they arrived she's said there was quite a few that had snapped and wasn't able to display them so thrown away. Although the ones that were ok were very nice. Quick delivery. Will order again from this company”

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Posted 6 months ago

“Bunches no problem but shame you use royal mail. By time arrived well past best. Instructions to leave as recipient would be out ignored”

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Posted 6 months ago

“Suppose to be delivered Sunday August 25, it was marked as available on the site but were not delivered till Tuesday August 27!! The day after yn special birthday (80th)! No word of explanation from the company to say, very bad customer service”

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Posted 6 months ago

“The flowers I understand are acceptable but the delivery date was not met. Maybe I was unlucky. I hadn't realised it was sent by Royal Mail which I know is unreliable. Would think twice before purchasing again.”

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Posted 6 months ago

“Usually good, but the discount code I'd received that day didn't work. Also, the recipient was not at home for delivery and the flowers were left in the green waste bin and no note left to indicate so.”

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Posted 6 months ago

“I ordered two bunches of flowers for two different recipients, both of whom stated ow lovely the flowers were. My gripe is about the delivery. Notification was received from bunches that the flowers had been sent but the problem is with Royal Mail. The first delivery arrived the day before it was said to arrive. The second arrived the day after it was due, which was for a special birthday.”

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Posted 6 months ago

“I wanted the flowers delivered on Saturday. According to Royal Mail they went in the morning and stain in the afternoon. Daughter was out in the morning but was there all afternoon. According to the cameras they never came in the afternoon. As it was a bank holiday the flowers were only delivered on Tuesday. Quality was not the same anymore.”

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Posted 6 months ago

“Rather underwhelmed by these flowers.”

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Posted 6 months ago

“Not as impressive as the pictures, even when left a few days for the buds to bloom. Won’t use again”

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Posted 6 months ago

“I was slightly disappointed with this bouquet, preciously the flowers have been beautiful but this time it ended up being much smaller than expected. The flowers which were delivered were very pretty but it was a lot smaller than the online picture and wasn’t worth the price tag.”

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Posted 6 months ago

“Didn’t arrive in bud, so weren’t perfect for the day. Pretty flowers still”

Helpful Report

Posted 6 months ago

Bunches.co.uk is rated 4.7 based on 198,037 reviews