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Bunches.co.uk Reviews

4.7 Rating 189,707 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,707 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.75. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely apparently; however they omitted to include my card and message. The flowers were sent on the occasion of my brother's birthday to his wife. He recently passed away, so the flowers were a gesture to help make my sister-in-law feel that she was very much being thought about at such a reflectful time. That she didn't know who they were from really did defeat the object.”

Posted 3 months ago

“The past man dropped the flowers so a fair few were broken. Otherwise they were OK. Quite a lot of greenery”

Posted 3 months ago

“I did not see the flowers for myself but from the photo my friend sent, they did not look what I would have expected for £22, so was somewhat disappointed. However they were delivered promptly and my friend was happy to receive them which was what mattered.”

Posted 3 months ago

“Pretty but not worth the price could get equally as decent flowers from superstore”

Posted 3 months ago

“The flowers were lovely and fresh but a strange thing happened- I asked for them to be delivered last Saturday and was told no one was in the house at 4pm which I later found out was not true - they were in all day and they were delivered by the postman on Monday morning- earlier on Monday morning I was tracking the flowers and I found that they tried to deliver them at 4pm on Saturday and now it was up to the recipient to get in touch re organising the delivery- I sent her an email explaining this. She then wrote to me to thank me for the lovely flowers which came on Monday morning - a surprise as they knew nothing about anything happening on Saturday- why spoil a good service with a mess up like I have explained? If you can’t deliver til Monday don’t say you tried to deliver on Saturday and mislead me about what will happen next. I will think carefully before I use your service again”

Posted 3 months ago

“I have ordered in the past but rather disappointed this time. The overall look of the flowers did not match the picture. Colours were good but a couple of the stems were damaged and it did not look as "full" as the picture online. The recipient was pleased but obviously she had not seen the original picture.”

Posted 3 months ago

“Went the extra mile and ordered the big bunch but once put in a vase it looked like a small bunch.wont be ordering again”

Posted 3 months ago

“The recipient thought the item was very small and the packaging was damaged”

Posted 3 months ago

“Arrived a day late”

Posted 3 months ago

“The flowers were healthy and looked lovely but I was dissapointed at the size of the bunch. I would get twice as many flowers from my local florist.”

Posted 3 months ago

“The star rating was based on my last order. In the past I would rate 5 star. I was dissappointed in the quality of my last order. Reliability - perfect. always on time on the right day.”

Posted 3 months ago

“Bouquet was smaller than the advertised image and some flowers weren’t very fresh and a bit battered.”

Posted 3 months ago

“Flowers not as posted. Looked darker, certainly not cheerful. Won’t be purchasing from Bunches again. Did contact customer services but unhelpful”

Posted 3 months ago

“Sent birthday flowers for my sister she said thank you and sent he a photo and I wasn’t impressed at all! They had been chucked over back gate & left all day in minus 2 degrees temperatures outside. So looked very bedraggled and sorry for themselves 🙁 think your delivery people need to take more care”

Posted 3 months ago

“My aunt loved the arrangement but thought the colour of the roses was too dark and depressening”

Posted 3 months ago

“Unfortunately it arrived a day too late, very disappointed.”

Posted 3 months ago

“The pot was chipped I emailed to get a new one didn’t respond”

Posted 3 months ago

“I was disappointed with the amount and quality of the flowers for the money charged.”

Posted 3 months ago

“Purchased flowers after a recommendation from a friend, flower arrived with some of the stems broken , bouquet did nt look as nice as picture on website”

Posted 3 months ago

“The flowers did get there eventually but the bunch was extremely sparse, nothing like the one in the photograph. Best thing about it was the card.”

Posted 3 months ago

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Bunches.co.uk is rated 4.7 based on 189,707 reviews