Bunches.co.uk Reviews

4.7 Rating 203,161 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful fresh flowers, great prices on the website and so many bouquets to choose from. I accidentally put an old address in for the recipient so I emailed customer service and they too were fantastic. Will definitely order again 🌟”

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Posted 2 weeks ago

“Lots to choose from, reasonable prices, delivered on date requested to recipient. Great!”

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Posted 2 weeks ago

“Arrived on time and looked absolutely amazing!! Perfect gift and will use again.”

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Posted 2 weeks ago

“Flowers sent to my sister in law. She reported very nice blooms of carnations with a lovely scent. After nearly 2 weeks still looking very good.”

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Posted 2 weeks ago

“Ordered letterbox flowers for wife's birthday. They arrived on the correct day albeit late in the afternoon. They didn't look to good, hoped they would recover once in water. Within a couple of days a rose flower fell off, appeared to be mouldy. Another one fell off a couple of days later. Contacted Bunches who were very apologetic and offered to send a replacement bouquet of our choice. This arrived within a couple of days and looks very good. Five stars for customer service.”

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Posted 2 weeks ago

“I have used BUNCHES for a long time and always have good reports back on flower, hampers and plants received. Always delivered on date requested. Very satisfied. Thank you Bunches”

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Posted 2 weeks ago

“Always very pleased with the flowers you sent for my neighbour. They were sent on time and in good condition.”

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Posted 2 weeks ago

“Beautiful flowers received by my son and daughter-in-law. They loved them.. Never had a disappointment with Bunches. Always been 100% satisfied with everything and would recommend Bunches 100% to everyone.”

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Posted 2 weeks ago

“The particular flowers I ordered arrived in time and were very good, the recipient was very pleased with them.”

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Posted 2 weeks ago

“Great value , reasonably priced Regular updates on delivery Delivered on time Discounts offered”

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Posted 2 weeks ago

“I love Bunches and always use them lovely fresh flowers and great value Thank you”

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Posted 2 weeks ago

“Beautiful flowers as usual at a good price. However let down this time by DPD as they left the box on the doorstep without knocking and the box was squashed almost flat with the ends open. Luckily the flowers were not broken and all seemed to be there but they were squashed. Such a shame as they were a gift.”

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Posted 2 weeks ago

“The proccess from start to finish is staight forward, choose what you want and order, the recipient of the flowers said they were lovely.”

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Posted 2 weeks ago

“Have used several times and found to be always reliable and feedback to me indicates that delivered items have been of a good quality”

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Posted 2 weeks ago

“Very underwhelming and not like photos. Ordered an xl and not as full as photo”

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Posted 2 weeks ago

We're truly sorry to hear that your flowers didn't meet your expectations. At Bunches, we take great pride in our bouquets, and it's disappointing when they don't bring the joy we intended. We completely understand how frustrating it must be when what arrives doesn't match what you saw on our website. Every bouquet is hand-prepared by our passionate team, but we absolutely want you to be delighted with your purchase. We'd love the opportunity to make this right for you. Please contact our friendly customer care team at flowers@bunches.co.uk or call us on 01623 750343 with your order details, and we'll do everything we can to ensure you're happy with your Bunches experience. Thank you for your honest feedback - it helps us improve and continue to deliver the meaningful moments our customers deserve. Kind regards, Bunches.

Posted 2 weeks ago

“Amazing quality flowers at such a good price. Plenty of choices when ordering. Ordered from here a few times and I’ve never been disappointed. I had some flowers came later than planned and they gave me a refund on the delivery so customer service is spot on. Defo the place I go to for flowers now!”

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Posted 2 weeks ago

“I've used Bunches for many years and always been very pleased”

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Posted 3 weeks ago

“A delivery to my friend was 2 days late! It was meant to be delivered last Saturday, and didn’t arrive until Monday.”

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Posted 3 weeks ago

We're truly sorry to hear that your friend's flowers arrived on Monday rather than the expected Saturday delivery. At Bunches, we understand that our deliveries are often for those meaningful moments in life, and a delayed delivery can impact the special occasion you were marking. As a family-run business for over 35 years, we pride ourselves on reliability, and we've fallen short of our usual standards in this instance. We'd love to look into what happened with this particular delivery and make things right for you. Please do contact our friendly customer care team at flowers@bunches.co.uk or call us on 01623750343 with your order details so we can investigate this further and arrange a suitable gesture to apologise for the disappointment caused. Thank you for taking the time to share your feedback - it helps us continue to improve our service for all of our wonderful customers. Kind regards, Bunches.

Posted 2 weeks ago

“Delivered on time and as described”

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Posted 3 weeks ago

“A lovely bunch”

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Posted 3 weeks ago

Bunches.co.uk is rated 4.7 based on 203,161 reviews