Bunches.co.uk Reviews

4.7 Rating 207,114 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 207,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn’t too happy with the Mother’s Day flowers I ordered. One of the roses was brown within 2 days and the other flowers drooped and didn’t really open properly. I’ve used bunches several times and they’ve been great, but not this time sadly. I was especially sad as they were a gift on a special day.”

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Posted 6 days ago

“Failed to deliver within timescales paid for. Eventually arrived 36 hours latr”

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Posted 6 days ago

“Mothers day flowers and they are still very fresh a week.later”

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Posted 6 days ago

“Delivered on the day and Bunches is always reliable a great service thank you!”

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Posted 6 days ago

“Lovely bunch of flowers and quite reasonable. Had flowers delivered to my friend for Mother’s Day, which came late, even though it mentioned it would be delivered on Sunday (so wasn’t the best pleased about that). Otherwise the flowers were in very good condition and vibrant, and she loved it.”

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Posted 6 days ago

“Bought flowers for Mother's Day which were presented with beauty and care. They are still looking fresh after 1 week!”

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Posted 6 days ago

“Sent as a birthday gift, she was delighted with the beautiful flowers.”

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Posted 6 days ago

“My mum was delighted with these, they arrived safely and on time, they looked even better than the photos.”

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Posted 6 days ago

“I will definitely purchase again. The whole process was simple and efficient. The prices are very good and the flowers were stunning and my Mum was thrilled. 1 week later and they still look beautiful. Thank you. Highly recommended.”

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Posted 6 days ago

“Flowers arrived 2 days after they were meant to arrive, limp from being in a box for 3.5 days without florist oasis to keep them hydrated.”

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Posted 6 days ago

“Fantastic service and quality of product- highly recommend”

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Posted 6 days ago

“Mum wasn’t happy!! Said half the flowers were dying and was a tiny bunch for the money I payed”

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Posted 6 days ago

“Brilliant. Great communication and arrived when asked for”

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Posted 6 days ago

“Came on time and great flowers”

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Posted 6 days ago

“Beautiful flowers, still looking good a week later. My mam was very impressed with the quality. I found it very easy to order”

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Posted 6 days ago

“Bought flowers specifically sold as mothersday flowers, paying a premium specifying the Sunday for arrival. They arrived the day after mother's day, and was told I conveniently fitted in the 5% of those who fell outside of delivery....”

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Posted 6 days ago

Thank you so much for taking the time to leave a review — we really do appreciate it! We're sorry to hear the timing didn't quite work out as you'd hoped. Our Royal Mail Tracked 24 service aims for next-day delivery, but as it isn't a guaranteed service, and may arrive the next working day. We're sorry if this caused any disappointment. If you'd like complete peace of mind for a specific delivery date in future, our courier upgrade at checkout guarantees delivery on the day of your choice. We hope your recipient enjoyed their gift, and please don't hesitate to get in touch if there's anything else we can help with! Kind Regards Bunches

Posted 5 days ago

“Paid extra for it to be delivered on Mother’s day but when I got a delivery email I found out they had used Royal Mail which do not deliver on Sundays. The parcel arrived later Monday afternoon. I ordered it Thursday morning. They had no intention of delivering the parcel on Mother’s Day otherwise they would not be using Royal Mail. I wrote to complain about this and didn’t get a response back. False advertised to scam people out of more money. You didn’t deliver a service which you promised and therefore I should get a refund on my delivery charges. I wont be using again.”

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Posted 6 days ago

Thank you so much for taking the time to leave a review. We're sorry to hear the timing didn't quite work out as hoped. Our Royal Mail Tracked 24 service aims for next-day delivery, but as it isn't a guaranteed service and may arrive the following day as advised in our delivery terms. It's also worth knowing that Royal Mail do now deliver on Sundays. If you'd like complete peace of mind for a future order, our courier upgrade at checkout guarantees delivery on the day of your choice. We hope your recipient enjoyed their gift, and please don't hesitate to get in touch if there's anything else we can help with! Kind Regards Bunches

Posted 5 days ago

“This was the first time I’d used Bunches, having normally used a competitor. The delivery arrived on time (Mother’s Day) which I was very pleased with, but when my mum sent me a picture of the bunch I have to admit I was disappointed. It was not accurate to the online photo, one less rose than stated so only two in the whole bunch, and a lot of the cheaper filler greenery padding it out. For £42 it was a bit underwhelming and although my mum thought they were lovely, I had hoped for more wow factor.”

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Posted 6 days ago

“Apparently the flowers were beautiful. Thank you for that. Unfortunately they arrived 24 hours too late- timing is everything. Two stars”

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Posted 6 days ago

“Flowers always beautiful. Use all the time xx”

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Posted 6 days ago

Bunches.co.uk is rated 4.7 based on 207,114 reviews