Bunches.co.uk Reviews

4.7 Rating 201,834 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missing the card and the flowers did not look as nice as advertised unfortunately”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback. We're truly sorry to hear that your card was missing and the flowers didn't meet your expectations. This isn't the Bunches experience we strive to deliver. Many of our flowers arrive in bud form to ensure maximum vase life, and they typically open up beautifully within 24-48 hours when placed in water with the flower food provided. However, the missing card is definitely a mistake on our part, and we'd like to make this right for you. If you could contact our Customer Support team at flowers@bunches.co.uk or 01623 750343 with your order details, we'd be grateful for the opportunity to resolve this for you. Your feedback helps us improve, and we appreciate you bringing this to our attention. Kind regards, Bunches.

Posted 5 days ago

“Always beautiful flowers & always delivered on time .can’t recommend bunches enough. I use them all the time .”

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Posted 1 week ago

“Always arrive on time and everyone is always very complementary about my choice of flowers for them. The 1 time there was a problem Bunches sorted out a replacement straight away - will continue to use them as ordering is easy.”

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Posted 1 week ago

“Great flowers & service. Very long lasting too.”

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Posted 1 week ago

“Lovely flowers. Arrive on time”

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Posted 1 week ago

“I’ve used Bunches many times now and also received flowers from you. Once I’d got over the surprise of opening that first box to find rather tired looking stems and read the literature and the instructions for displaying them I could not have been more pleased. The flowers lasted well into a third week and the advice on displaying them was very useful. The flowers arrive when you say they will and bring great pleasure with the minimum effort. Perhaps I shouldn’t say I make no effort but sometimes that is what I’m looking for !! JD”

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Posted 1 week ago

“Beautiful flowers .”

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Posted 1 week ago

“I needed to send a gift to a Friend who was recouperating from recent surgery. I was extremely pleased with the variety of choices & value for money on the Bunches website. I eventually chose a beautiful white Azelea plant in a shaded ceramic pot which my Friend was absolutely delighted with.”

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Posted 1 week ago

“Very pleased with service and quality”

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Posted 1 week ago

“An excellent company to deal with. The flowers are always fresh, well protected and last for ages. The team are very responsive to requests and I have never experienced a problem with them.”

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Posted 1 week ago

“Every year I send flowers to my aunt in UK from Canada. This year I used Bunches, but was somewhat disappointed. I did not know if the flowers were delivered until I asked my cousin if she had received them. And to be honest, from the photos it looked like they might have been the leftover flowers in the shop that day. My aunt of course said they were lovely, but they didn't look that nice from what I could see.”

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Posted 1 week ago

Thank you for your review and for contacting us. At Bunches, we take great pride in delivering beautiful blooms that represent excellent value. I'm sorry to hear about your disappointing experience with Bunches. It's frustrating when you don't receive delivery confirmation for an international gift, and even more disappointing when the quality doesn't meet your expectations, especially when sending something special to a loved one. Can you please reach out to our customer support team if possible on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 5 days ago

“I love bunches bought 3 times now have not been disappointed the flowers are gorgeous and last”

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Posted 1 week ago

“Really pleased with this company. I have used their products for some years now. I live in Canada and it is so nice to be able to depend on their abilities to get gifts to my family at home in England. They have never let me down. I always get so many thanks from those receiving the gifts. The prices are great and the company also gives to charity. I couldn't ask for more.”

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Posted 1 week ago

“Very happy, recipient was over the moon and said they were beautiful”

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Posted 1 week ago

“Flowers delivered as requested and looked nice.”

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Posted 1 week ago

“Beautiful flowers delivered on time”

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Posted 1 week ago

“I've used them for years for all manner of celebrations. Never been let down yet. All recipiants have reported that they've ben delighte with what they've received.”

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Posted 1 week ago

“Short notice but delivered on time.”

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Posted 1 week ago

“Lovely flowers recipient very pleased. Thank you.”

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Posted 1 week ago

“I have ordered 3 hand tied bouquets from Bunches in the last year as gifts for a relative and all have been absolutely stunning. The website is very easy to use, the communication with the company throughout the process has been excellent, plus the added bonus of loyalty points to use against my purchases. I wouldn't use any other company for ordering flowers online and I thoroughly recommend Bunches.”

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Posted 1 week ago

Bunches.co.uk is rated 4.7 based on 201,834 reviews