Bunches.co.uk Reviews - Read 159,230 Genuine Customer Reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.85 out of 5

“There was no card attached”

Posted 35 minutes ago

“Flowers ok but very small arrangement and roses a bit sad looking. Additional gypsophilia was just stuck in with no care taken to arrange. Not worth the money, I was disappointed and wouldn't recommend 😕”

Helpful Report

Posted 3 days ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 16 hours ago

“Ordered for a specific date - which didn’t arrive and no communication to let me know. Because of this, the flowers were not received when expected and the whol order was then pretty much useless”

Helpful Report

Posted 1 week ago

Thank you for your email. We are sorry that the recipient was not available when a delivery was attempted. We do send tracking of the order so that you can keep track of the purchase and it's journey. Please accept our sincere apologies for any disappointment this matter may have caused. Kind regards Bunches

Posted 1 week ago

“Overpriced you are paying for the convenience of home delivery very limp and pathetic collection of flowers ( probably equivalent to a £5 bunch on a petrol station forecourt ? ) the recipient was very disappointed!”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 1 week ago

“I was very disappointed the flowers did not arrive on the day I requested as it was a special birthday of an elderly friend. By using the tracker I saw the flowers were sitting in the local post office sorting office early in the morning and yet they were not delivered for over 24 hours. I will not use bunches again as this is the second time it has happened.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear the flowers didn't arrive on the date expected. We will be in touch with you very soon. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 1 week ago

“Disappointed with the size of the bunch of flowers”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 1 week ago

“Flowers should have arrived next day. Arrived a day later by which time the flowers were not in a fresh condition”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“Flowers didn’t look like those in the picture, disappointed when seen them.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“Flowers looked cheap”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“I ordered and paid for a personal card to go with flowers. The flowers but no card.”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“Was nothing like the pictures I had ordered must have been 7 stems very disappointed”

Helpful Report

Posted 1 week ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“I was very disappointed with the service I got from Bunches this time. I have ordered before and been very pleased, but the flowers did not arrive on the day even though an email said they were on track for Tuesday. Also when I ordered I had forgotten my password and Bunches said they had emailed me so I could reset it ,but the email never arrived. So I couldn’t use my points or receive any for my new order. My friend has sent me a picture of the flowers. Although they looked very nice the quantity it not look anything like the picture in the brochure. I was disappointed.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“Alas my ordered and paid for bouquet arrived a day late, with well travelled and sad flowers. Always been excellent service. .but not this time”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 1 week ago

“I have used bunches on many occasions. Unfortunately the last 2 times I have sent my Mum flowers they have only lasted a couple of days.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 weeks ago

“Not impressed Late Had to collect Wasn’t a good bunch compared to M&S who I searched for but bunches came on the search and was more expensive - wouldn’t use again”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 weeks ago

“Until my last order with Bunches I was very satisfied with their service. However my most recent order failed to be delivered although Bunches had already delivered to that address on at least two previous occasions.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear the gift did not arrive with the recipient. After contacting us we have informed you that incorrect information was provided at the point of sale that led to a failed sale. As explained in our delivery terms we cannot be held responsible if the gift does not arrive with the recipient when incorrect information ahs been provided. Our sincere apologies for any disappointment this matter may have caused. Bunches

Posted 2 weeks ago

“Small bunch ,don't last long. not like picture in description . Not happy”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 weeks ago

“Unfortunately the flower that my cousin received were very disappointing. They looked nothing like the ones I saw on the website, looked more like they'd been picked from the backgarden. My sister thought the same. Sorry but won't be buying from you again.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 weeks ago

“The freesias were very nice and fragrant but the roses were dreadful - awful insipid colour that looked nothing like the photo on the website.”

Helpful Report

Posted 2 weeks ago

“I was disappointed in the bunch of flowers sent to my daughter. From the photo she sent me there were only about 7 stems and most of the bunch was the bamboo container. For the price of over £30 and the picture on your website I would have expected more.”

Helpful Report

Posted 2 weeks ago