Bunches.co.uk Reviews

4.7 Rating 198,161 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the flowers I ordered but disappointed that they used Royal Mail leading to my flowers being delayed even though I’d ordered them for the day before I needed them.”

Helpful Report

Posted 1 year ago

“Freesias and eucalyptus were lovely but the roses didn’t last long . Unfortunately the box was left flat and the liquid leaked into the box . Maybe a sign on the outside so the delivery person knows to stand it up correctly”

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Posted 1 year ago

“Arrived promptly and in fresh condition however there were significantly fewer stems than expected compared to the photograph on website.”

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Posted 1 year ago

“Pretty but not as wow as that ove were. Delivered on time bt proof of delivery photo was a useless picture of nothing.”

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Posted 1 year ago

“Average service”

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Posted 1 year ago

“Ordered mothers day flowers and selected delivery on the Saturday to ensure they arrived in time. Mother is bed bound and so left delivery instructions for the flowers to be left in her enclosed porch, in order that her carers could unwrap ect. However royal mail did not appear to have that instruction and said they could not get a reply and asked for delivery instructions which I repeated. The flowers were then delivered to the porch on the Monday , late for mothers day!”

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Posted 1 year ago

“Really easy to order and flowers arrived on time however my mother in law sent me a photo and I was really disappointed with how small the bunch was. It looked pathetic in the vase. The sale photographs are misleading and should show you what you are ordering”

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Posted 1 year ago

“Beautiful flowers but not worth the money.”

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Posted 1 year ago

“I have used Bunches a bunch of times and the service has usually been great. The website is easy to use and good quality for good prices. Just on this last occasion, the delivery service let the experience down. The flowers arrived a day later than asked for and the flowers arrived very thirsty and wilting.”

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Posted 1 year ago

“Sent Rainbow Galaxy flowers to Mum for Mother’s day, nice bunch but lot less flowers & more greenery in Mums bunch than the picture on line.”

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Posted 1 year ago

“I thought I would try for Mother’s Day. Unfortunately one mum got them and the other didn’t. Two days later than arranged they turn up however the quality compared to the pics on website were not the same. When delivered the flowers looked sad. Happy to provide pics if needed. I was not happy and the surprise was ruined because I kept calling to see if mother-in law had got a delivery. Won’t be ordering again. And they were expensive compared to other flower deliveries. Go to Marks and Spencer!”

Helpful Report

Posted 1 year ago

“Flowers arrived on time Unfortunately the roses were not great quality and didn’t last more than 2 days the freesias however are still going strong”

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Posted 1 year ago

“Would have been a lovely bouquet for Mum but unfortunately two of the stems were broken and the smaller flower buds have died before opening. I always use bunches and this is the first time I've complained and not been happy with my purchase.”

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Posted 1 year ago

“I can’t fault the flowers! They lovely and fresh. I get them delivered for birthdays and special occasions and usually we have no problems. On this occasion. The delivery let you down. I paid extra for Courier delivery as I know there are postal strikes. I ordered a week in advance but DPD driver did not deliver flowers and mom had to go out of her way on Sunday to pick up from post office which is a few miles away from where she lives.”

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Posted 1 year ago

“Website easy to navigate and arrived on time but flowers lasted less than a week and was a tiny bunch considering they were £50. Not worth the price :(”

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Posted 1 year ago

“Delivery was on time and as promised, however the actual flowers themselves was a disappointment… it looked no different than something I’d buy from the supermarket sadly!”

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Posted 1 year ago

“Fast delivery. Flowers unfortunately were not not the best quality with damaged stems.”

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Posted 1 year ago

“Have always bought from Bunches , their flowers are always fresh and get delivered on time , however was disappointed with the Mother's Day bouquet this year as seemed very small and not of the usual standard .”

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Posted 1 year ago

“I chose the flowers to be delivered on Sat 18th March so that they’d be there in time for Mother’s Day. But they arrived late - on the Monday 20th”

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Posted 1 year ago

“Customer service was very good when contacted them. Flowers not so good, only lasted a few days so didn't even get to full bloom, not very happy as these were for mothers day”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,161 reviews