Bunches.co.uk Reviews

4.7 Rating 198,174 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were lovely but they were sent as a Mother's Day gift and were not delivered until three days later so a bit disappointed.”

Helpful Report

Posted 1 year ago

“usually love bunches I live in the states and it makes sending flowers to my mum in the UK easy. Having said that, the last few orders have not lived up to past experience, her Mother’s Day flowers where dried out.”

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Posted 1 year ago

“Arrived on time. Flowers didn't look as full as pictures on website but am aware that they are sent in bud to last longer. Happy overall.”

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Posted 1 year ago

“Very good customer service and quick and easy process to purchase. Only comment was the flowers provided were extremely overpriced to amount that was received.”

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Posted 1 year ago

“Overall an easy ordering service. I have been ordering with bunches for over 10years, however I have found the flowers are not as good as they have been.”

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Posted 1 year ago

“Unfortunately the bouquet took a few days to be delivered. Of course this isn’t your fault, it was Royal Mail! But it meant that the flowers weren’t in great condition when they arrived.”

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Posted 1 year ago

“I have bought from Bunches many times but this time i was very disappointed as this was for our mums 90th Birthday soooo was very upset when Igot home to find the box wet and open with flowers upside down as it was the bottom of the box that was wet the container that the flowers were in had leaked out and flowers musnt have had much water in transit Therefore flowers where dying within 2days of delivery I know this is not Bunches fault but probably the post office but i feel some one needs to speak to post office to be more careful with the transit and delivery I will still be using Bunches in the future as i have never been unhappy before They are a very professional and easy to order”

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Posted 1 year ago

“Sad small bunch of carnations when they turned up. Would’ve cost £3 from local supermarket instead of £19!”

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Posted 1 year ago

“My last order for my daughter's birthday placed 5 days before the date to be safe it arrives on time, unfortunately it was delivered day after her birthday , tulips didn't look anything like the picture on the website. There were hardly 5 tulips instead of 10. Disappointed.”

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Posted 1 year ago

“Was disappointed that flowers were just left on doorstep and not ringing the door.”

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Posted 1 year ago

“Flowers did not look as picture presented, delivered late than chosen date. Not happy.”

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Posted 2 years ago

“I always buy Bunches flowers but this time as well as buying my friend some for her birthday and bought myself some for mine on the same day. I have never had a bad bunch until this time. There were a lot of little flowers included in the bunch.”

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Posted 2 years ago

“I ordered flowers to be delivered on 8 March to someone who had just had a baby I tracked the delivery and it showed an obscure photo of something I’m not quite sure what and that it had been delivered on 10-01-23??? When I questioned this I was told it was the Royal Mails fault. As the person who the flowers were for has been busy with her new baby I don’t know if they were delivered or not - so cannot comment on the questions below”

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Posted 2 years ago

“Flowers were beautiful but the first available delivery date was a week after order date so it’s not really a last minute idea”

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Posted 2 years ago

“Unfortunately the flowers arrived the day after my daughter in law's birthday which was a shame as her main present was a retro vase which needed the flowers to fill it. nevertheless she was pleased with them when they arrived”

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Posted 2 years ago

“Disappointed with delivery, just left on the doorstep in the rain.We know he didn't knock as family home and dog didn't bark”

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Posted 2 years ago

“The flowers arrived in good time, but the roses in the bunch did not last the 7days promised”

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Posted 2 years ago

“Always been happy with the service before but this time arrived a day late and very squashed. It was a big birthday so had to panic buy on the morning to get a replacement.”

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Posted 2 years ago

“delivery was fast but nowhere near enough flowers for the price”

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Posted 2 years ago

“I have always found Bunches but on this occasion feel badly let down. I ordered a standard bouquet as shown on the website but the flowers that arrived were nowhere as ‘vase filing’ as depicted. They were treated as suggested and the big carnations did fill out and last but the spray carnations and wax flowers have not leaving the whole arrangement looking very sparse. I am particularly disappointed on this occasion as this was a gift to my Son and partner on the birth of my new granddaughter.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,174 reviews