Bunches.co.uk Reviews

4.7 Rating 201,030 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a few broken flowers and discolored rose petals, I felt they were crammed into the box”

Helpful Report

Posted 2 years ago

“Have been using you for about 20 years but thought that this bunch of carnation were not up to standard. I presumed that 12 stems meant 12 carnations and not 9 and three bits of purpke foliage. I did put instructions to leave with myself as these were for my neghbour , but I was lucky enough to intercept Royail Mail but no other instructions appeared on the box. They should been delivered between 10.30- 2.30 as per previous day email but they were not delivered until 4.30 pm......not your fault I understand. I just thought the overall package looked quite sparse and not really worth the money....the box unfortunately did not go through the letterbox”

Helpful Report

Posted 2 years ago

“Flowers turned up fast no problem with delivery but the bunch I received did not represent £24 (£3 for delivery made it £27 in total) worth of flowers in my opinion. I could have spent £8-10 at a supermarket for the same amount if I am honest.”

Helpful Report

Posted 2 years ago

“Not happy as they arrived LATE I paid extra for DHL to deliver rather than Royal Mail. Very small print saying might not deliver on chosen day so I can not claim my postage back. I'm not sure what they look like as the lady that received then hasn't sent me a photo. Which is odd as she has always sent me pictures of other flowers I've sent her from other companies so I'm guessing they're not so good”

Helpful Report

Posted 2 years ago

“Order number: 11690576 The flowers arrived on time and in good condition however, although the flowers were what I'd ordered, there's no way they will look like the photos on the website. There doesn't seem to be as much greenery (eucalyptus?) as in the website photo.”

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Posted 2 years ago

“Lovely flowers just a shame they didn't arrive on my mother-in-law's actual 80th birthday but arrived the next day 😕”

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Posted 2 years ago

“Iv used bunches for a while now. I ordered a pink rose in a pot. When it arrived it didn't look like the picture. I paid £22 for the plant to be sent, I could have bought the plant for less than £10, I was very disappointed”

Helpful Report

Posted 2 years ago

“I gave full delivery details and what floor the company was on and still they left it in reception all day !! wont be using again”

Helpful Report

Posted 2 years ago

“I chose the florists choice of blooms to send to my friend. She was pleased with them and sent me a photo. I was a bit disappointed when I saw the photo. Considering I'd picked the upgraded bunch instead of the standard I thought it pretty mean and cheap looking. This is the second bunch I've sent in two weeks I didn't see the first one which was even more expensive I hope thet looked better than these! Not really very impressed. However the ordering and delivery was excellent which is why I've given 3 stars.”

Helpful Report

Posted 2 years ago

“Slightly disappointed with flowers, especially as I purchased extra gyp. Was sent a pic by recipient and was nothing like website pic 😔”

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Posted 2 years ago

“A little disappointed with quantity of flowers”

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Posted 2 years ago

“Hey, Delivered on time which was great. I purchased them from NZ for my mum in the UK for NZ Mother’s Day, unfortunately she said that they didn’t look good for very long and that there was a lot of foliage, not so many flowers. Not the best feedback since I can’t see what I’m purchasing.”

Helpful Report

Posted 2 years ago

“All very good apart from getting bombarded with emails and pestered for reviews!! Please stop.”

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Posted 2 years ago

“was late coming, flowers like dull and dry when they arrived, took a day or 2 to perk up but once they did they are gorgeous”

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Posted 2 years ago

“Nice card, received on time. Disappointed that there was no additional envelope as I always like to sign my signature manually and, more often than not, send the card to a different address.”

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Posted 2 years ago

“Lovely flowers and good delivery but a small bunch for the price”

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Posted 2 years ago

“The flowers are always fresh,delivered on time & appreciated by the recipients. I particularly like the Singapore orchids that I have had several times & last as long as 6 weeks with care.”

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Posted 2 years ago

“Unfortunately for the first time ever, some of the orchids looked sleepy and never recovered, very disappointed”

Helpful Report

Posted 2 years ago

“Great Flowers. On time good Value”

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Posted 2 years ago

“The flowers delivered where brilliant, however the expected delivery date was late. This is the 3rd time the delivery date has been let down by Royal Mail.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,030 reviews