Bunches.co.uk Reviews

4.7 Rating 201,029 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were a gift but I was a little disappointed in the actual amount of blooms for the money paid. Cant fault delivery that arrived on the specified day.”

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Posted 2 years ago

“Always been very happy with orders till last time. Contacted brunches who confirmed flowers substued as stock not good but confirmed maybe I should have been given chance to change Disappointed birthday gift.”

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Posted 2 years ago

“When trying to pay for my purchase my details were rejected as incorrect several times. I tried frustratingly to get the system to go ahead but in the end, started the whole process again. This time it went through but even though I had not triggered |"purchase" (or at least not knowingly) at my first attempt it also went through. This meant two identical bouquets were sent to the same address on June 7th with similar messages on my behalf. So I fault the system of payment for not being clear enough thus provoking my error and also the florists at bunches who could have checked with me to find out if I really wanted duplicate bouquets sent. I would value your feedback on this. By the way, I shall not use Bunches again because I am very wary of their system now. Thank you”

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Posted 2 years ago

“Flowers arrived a day late. Clearly had been getting warm and foilage was brown and crispy as were roses. My sister, the sender, complained and another bunch was received today. However these were left on a neighbours doorstep for most of the day. Totally incorrect delivery address - not even the right side of the road. Content were fresher than first delivery. I thought the whole idea of letterbox flowers is they fit through the letterbox!!!”

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Posted 2 years ago

“All delivered ok , on time and in good condition”

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Posted 2 years ago

“Flowers were colourful and lovely. Greenery that came with flowers were dry and whithered but as I have said flowers lovely”

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Posted 2 years ago

“The purchase and delivery was excellent and worth 5 stars, however my rating is lower because the flowers did not look as full as advertised in the photo online. I was disappointed with that even though the flowers were very pretty.”

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Posted 2 years ago

“Pros - Easy to use ordering service - Arrived on time - Discount on first order Cons - Flowers looked nothing like the photo, very sparse, had sent as a gift and was disappointed.”

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Posted 2 years ago

“Bit disappointed with the flowers although nice not enough of them for the money paid”

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Posted 2 years ago

“Flowers left in porch not next door as instructed and was hot weather - my second try First experience in April was same and had to ring my elderly mother as unaware had been delivered and a frost due that night”

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Posted 2 years ago

“The box was damaged but fortunately the flowers were ok. We paid for courier delivery and so perhaps they should be more careful. Nevertheless, the recipient was very pleased and said the flowers looked lovely.”

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Posted 2 years ago

“I was notified in the morning when the flowers were being delivered the time was correct as the delivery arrived within the hour time span. Unfortunately the box was badly damaged and this was very off putting for the person who I was sending them too. Fortunately the flowers inside could be used”

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Posted 2 years ago

“I'm writing just to say giving these orchids another try, as have had them before from you, as you will see, but last time was the first that they didn't last very long , and usually do, so fingers crossed, your service is great, the flowers have been fine so far, thanks for your service, I know flowers don't last toooo long, but know these do, take care, oh the ones that didn't last, didn't come with the little individual plastic water containers attached, an error I guess, they were the ones before this last order.”

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Posted 2 years ago

“It seems the flowers finally arrived but we’re not the ones ordered. However my daughter was thrilled with them because”

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Posted 2 years ago

“I bought flowers from bunches twice, and the delivery were late twice. The recent delivery were two workings day later than I scheduled. Probably it will be my last time ordering from bunches. But the flowers were beautiful and it lasted at least three weeks.”

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Posted 2 years ago

“Flowers were lovely, but delivered a day late due to being sent to wrong hub Wells, when they should have gone to Trowbridge.”

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Posted 2 years ago

“Stems were good, but a lot fewer than the picture”

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Posted 2 years ago

“not happy with your new postage options - it was free and now you ask for payment”

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Posted 2 years ago

“Adequate bouquet, but the additional gypsophila weren't added to the bunch; they were just on the side...😶”

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Posted 2 years ago

“Your website is easy to use and the flowers were delivered on time. The carnations were fine but the greenery and other items were damaged and had to be disposed of.”

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Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,029 reviews