Bunches.co.uk Reviews

4.7 Rating 198,145 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pros - Easy to use ordering service - Arrived on time - Discount on first order Cons - Flowers looked nothing like the photo, very sparse, had sent as a gift and was disappointed.”

Helpful Report

Posted 1 year ago

“Bit disappointed with the flowers although nice not enough of them for the money paid”

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Posted 1 year ago

“Flowers left in porch not next door as instructed and was hot weather - my second try First experience in April was same and had to ring my elderly mother as unaware had been delivered and a frost due that night”

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Posted 1 year ago

“The box was damaged but fortunately the flowers were ok. We paid for courier delivery and so perhaps they should be more careful. Nevertheless, the recipient was very pleased and said the flowers looked lovely.”

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Posted 1 year ago

“I was notified in the morning when the flowers were being delivered the time was correct as the delivery arrived within the hour time span. Unfortunately the box was badly damaged and this was very off putting for the person who I was sending them too. Fortunately the flowers inside could be used”

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Posted 1 year ago

“I'm writing just to say giving these orchids another try, as have had them before from you, as you will see, but last time was the first that they didn't last very long , and usually do, so fingers crossed, your service is great, the flowers have been fine so far, thanks for your service, I know flowers don't last toooo long, but know these do, take care, oh the ones that didn't last, didn't come with the little individual plastic water containers attached, an error I guess, they were the ones before this last order.”

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Posted 1 year ago

“It seems the flowers finally arrived but we’re not the ones ordered. However my daughter was thrilled with them because”

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Posted 1 year ago

“I bought flowers from bunches twice, and the delivery were late twice. The recent delivery were two workings day later than I scheduled. Probably it will be my last time ordering from bunches. But the flowers were beautiful and it lasted at least three weeks.”

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Posted 1 year ago

“Flowers were lovely, but delivered a day late due to being sent to wrong hub Wells, when they should have gone to Trowbridge.”

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Posted 1 year ago

“Stems were good, but a lot fewer than the picture”

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Posted 1 year ago

“not happy with your new postage options - it was free and now you ask for payment”

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Posted 1 year ago

“Adequate bouquet, but the additional gypsophila weren't added to the bunch; they were just on the side...😶”

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Posted 1 year ago

“Your website is easy to use and the flowers were delivered on time. The carnations were fine but the greenery and other items were damaged and had to be disposed of.”

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Posted 1 year ago

“I had a few broken flowers and discolored rose petals, I felt they were crammed into the box”

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Posted 1 year ago

“Have been using you for about 20 years but thought that this bunch of carnation were not up to standard. I presumed that 12 stems meant 12 carnations and not 9 and three bits of purpke foliage. I did put instructions to leave with myself as these were for my neghbour , but I was lucky enough to intercept Royail Mail but no other instructions appeared on the box. They should been delivered between 10.30- 2.30 as per previous day email but they were not delivered until 4.30 pm......not your fault I understand. I just thought the overall package looked quite sparse and not really worth the money....the box unfortunately did not go through the letterbox”

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Posted 1 year ago

“Flowers turned up fast no problem with delivery but the bunch I received did not represent £24 (£3 for delivery made it £27 in total) worth of flowers in my opinion. I could have spent £8-10 at a supermarket for the same amount if I am honest.”

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Posted 1 year ago

“Not happy as they arrived LATE I paid extra for DHL to deliver rather than Royal Mail. Very small print saying might not deliver on chosen day so I can not claim my postage back. I'm not sure what they look like as the lady that received then hasn't sent me a photo. Which is odd as she has always sent me pictures of other flowers I've sent her from other companies so I'm guessing they're not so good”

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Posted 1 year ago

“Order number: 11690576 The flowers arrived on time and in good condition however, although the flowers were what I'd ordered, there's no way they will look like the photos on the website. There doesn't seem to be as much greenery (eucalyptus?) as in the website photo.”

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Posted 1 year ago

“Lovely flowers just a shame they didn't arrive on my mother-in-law's actual 80th birthday but arrived the next day 😕”

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Posted 1 year ago

“Iv used bunches for a while now. I ordered a pink rose in a pot. When it arrived it didn't look like the picture. I paid £22 for the plant to be sent, I could have bought the plant for less than £10, I was very disappointed”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,145 reviews