Bunches.co.uk Reviews

4.7 Rating 198,147 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave full delivery details and what floor the company was on and still they left it in reception all day !! wont be using again”

Helpful Report

Posted 1 year ago

“I chose the florists choice of blooms to send to my friend. She was pleased with them and sent me a photo. I was a bit disappointed when I saw the photo. Considering I'd picked the upgraded bunch instead of the standard I thought it pretty mean and cheap looking. This is the second bunch I've sent in two weeks I didn't see the first one which was even more expensive I hope thet looked better than these! Not really very impressed. However the ordering and delivery was excellent which is why I've given 3 stars.”

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Posted 1 year ago

“Slightly disappointed with flowers, especially as I purchased extra gyp. Was sent a pic by recipient and was nothing like website pic 😔”

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Posted 1 year ago

“A little disappointed with quantity of flowers”

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Posted 1 year ago

“Hey, Delivered on time which was great. I purchased them from NZ for my mum in the UK for NZ Mother’s Day, unfortunately she said that they didn’t look good for very long and that there was a lot of foliage, not so many flowers. Not the best feedback since I can’t see what I’m purchasing.”

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Posted 1 year ago

“All very good apart from getting bombarded with emails and pestered for reviews!! Please stop.”

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Posted 1 year ago

“was late coming, flowers like dull and dry when they arrived, took a day or 2 to perk up but once they did they are gorgeous”

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Posted 1 year ago

“Nice card, received on time. Disappointed that there was no additional envelope as I always like to sign my signature manually and, more often than not, send the card to a different address.”

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Posted 1 year ago

“Lovely flowers and good delivery but a small bunch for the price”

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Posted 1 year ago

“The flowers are always fresh,delivered on time & appreciated by the recipients. I particularly like the Singapore orchids that I have had several times & last as long as 6 weeks with care.”

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Posted 1 year ago

“Unfortunately for the first time ever, some of the orchids looked sleepy and never recovered, very disappointed”

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Posted 1 year ago

“Great Flowers. On time good Value”

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Posted 1 year ago

“The flowers delivered where brilliant, however the expected delivery date was late. This is the 3rd time the delivery date has been let down by Royal Mail.”

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Posted 1 year ago

“I ordered some flowers for a lovely friend who has had a couple of rough years. I specifically wanted them delivered on 06.05.2023 in time for her birthday. Looking at the tracking on 06.05.2023 they were sitting somewhere in Chelmsford and were not delivered on that day. They were finally delivered on 10.05.5023....5 days late and two days after her birthday. To say I was annoyed is an understatement. I understand that it was a Bank Holiday weekend, but if that was the reason for the late delivery it should not have given me the date I chose as an option. The flowers turned up with many brown petals and looking a bit withered... I would too if I had not had water for 5 days. I know that this is not Bunches fault but maybe you nerd to use a more reliable service than Royal Mail.”

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Posted 1 year ago

“Service was excellent but a bit disappointed on the actual flowers ,they were a lot smaller than what I thought I would be getting”

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Posted 1 year ago

“The flowers and seeds were lovely, but unfortunately they arrived about 3 days later than stated. Apart from that the recipient was very pleased with them.”

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Posted 1 year ago

“I have used bunches before and the people that I had sent flowers to always thanked me profusely. However the last person sent me a photo of the flowers and I must say I was disappointed. I realise the flowers will open out but I didn’t think it was value for money in this case.”

Helpful Report

Posted 1 year ago

“Delivered to wrong address.”

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Posted 1 year ago

“The flowers arrived on time but the birthday card I paid for wasn’t included”

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Posted 1 year ago

“one or two of the lowers were cut really short. The picture looks way better than the actual flowers, but the cake was nice.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,147 reviews