“There where hardly any flowers and a lot of them came dead and discoloured”

Posted 5 years ago

“Made out on the picture like you got a big bunch of flowers, brought for Mother’s Day, spent £26 and they looked like a £5 bunch from Tesco/Asda. Massively disappointed and will never get from here again.”

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Posted 5 years ago

“The flowers I sent for Mother’s Day were very good,All the flowers were fresh and looked very good.”

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Posted 5 years ago

“Very poor value flowers. They don't look anywhere near what the images on the website lead you to believe. I have used them once before and most of the lilys failed to open. I thought I'd give them one more go, tempted in by a 25% off deal. However, the flowers that should have been £40 were again substandard. The bouquet was really small, the roses were going over after 3-4 days and now on day 7 half of the lilys look like they won't be opening. I wouldn't pay £10 for them they were that poor. I could have got a much better bunch for a fraction of the price from Aldi or any other supermarket. I would urge anyone to look elsewhere. Try the Shell garage, the corner shop, anywhere else.”

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Posted 5 years ago

“Ordered flowers for Mother’s Day. The flowers that arrived were nothing like the ones I ordered and my mum was really disappointed. I could of got her a much better bunch at Asda for a quarter of the price. When I emailed customer service to inform them, they wasn’t helpful at all. Didn’t get a refund Or a replacement bunch.”

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Posted 5 years ago

“Ordered flowers for Mother’s Day from Bunches - my second order from them. My Mum sent me a picture of them and they looked awful - nothing like what I’d ordered and paid for. I was embarrassed, disappointed and upset as I was unable to visit her due to social distancing. I will not be using Bunches again!”

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Posted 5 years ago

“Partner didn’t like them said I wasted my money”

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Posted 5 years ago

“Wouldn’t recommend,”

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Posted 5 years ago

“Failed in delivery for my mother on mothers day.Apology sent but no offer of part refund or voucher”

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Posted 5 years ago

“Should of been £22 looked like a £5 bunch from tesco. Very disappointed won't be using again.”

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Posted 5 years ago

Thank you for your review. We are sorry to hear you were disappointed with the bouquet that arrived. Our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“Flowers turned up half dead”

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Posted 5 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 5 years ago

“Flowers was dead emailed bucnhes and no reply for a week don't use”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. We can see that you have been in touch with us and this issue has now been resolved. Kind Regards - Bunches

Posted 5 years ago

“Flowers and gifts delivered two days late.”

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Posted 5 years ago

Thank you for your review. We are sorry to hear your gift arrived later than expected and we understand your disappointment. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 , we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Dry boxed flowers. I've used Bunches for a few years, the Mother's Day flowers i sent this year were very dry in the box and as such only lasted a few days. Won't be using Bunches again.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Terrible. The flowers looked nothing like the picture. Highly disappointed.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“The worst flowers i have ever received. Personally, I would’ve put them at a price point of £5-£10. But, these would have been £20 and came. Half were dying and the other half were still in the buds. There was only a handful of flowers that actually looked okay and i will not be purchasing these again because they were awful for the price. And were not good for the price expected twice the amount and was not good for mothers day.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 5 years ago

“My mother who received the flowers thanked me but said the flowers looked half dead and like they were on their way out already, very disappointed”

Helpful Report

Posted 5 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 5 years ago

“I ordered the large bunch of orchids for Mother's Day they were packed on 20 th March and delivered on the 23 rd March after Mothers Day.Mostly dead. A replacement bunch was sent but this bunch was half the size of the original.I have sent an email complaining but no answer. No I will not recommend your service!”

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Posted 5 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with you shortly to put this right for you. Kind Regards- Bunches

Posted 5 years ago

“Really disappointed- nothing like the photo advertised, hardly any flowers for the money. Would not recommend- you get better quality / quantity in the local supermarket”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“flowers where dead and was nothing like the picture online highly disappointed”

Helpful Report

Posted 5 years ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews