“Disappointed at the bunch of flowers. They didnt last long and could have got the same bunch from any supermarket at a feaction of the cost.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Sadly, am unable to review the service, since I feel sure that the flowers I ordered never arrived and Bunches are unable to tell me whether they did or didn't.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you think the flowers may not have been delivered. As the free delivery service was selected we are unable to track the delivery, however if you are able to contact the recipient to see if the flowers have been received, we can then look into this further. We do offer a tracked delivery service, unfortunately this option was not selected on this occasion. Kind Regard - Bunches

Posted 5 years ago

“The flowers were nearly dead and this isn’t the first time. Very disappointing”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Probably the most disappointing, underwhelming, poor value Valentines bouquet I have ever bought. And that was just my reaction...the recipient was even less impressed. Luckily my partner of 16 years is sticking with me but I won’t be using them again or recommending Bunches to anyone.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your valentine gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Purchased a bunch of flowers on behalf of my hospitalised father to send to my mother who is in a care home. Flowers were £28. Totally disappointed, looked like they cost about £6. I emailed bunches and received an unsatisfactory response.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“Lovely Fresh Flowers, use Bunches alot for all my friends and family.”

Helpful Report

Posted 5 years ago

Thank you for your lovely feedback. It is great to hear that you regularly use Bunches.

Posted 5 years ago

“Ordered flowers to be sent to my friend . She was being ordained as a lay preacher and this was an achievement she worked hard for despite having a disability. I wanted something special !!!, So dissapointed at what she described as two bunches of freesia and a few lilac stems.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Worst flowers ever”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“How can I review, I didn't see them”

Helpful Report

Posted 5 years ago

“Very sad to say I feel Bunches let me down on my last order. Flowers ordered two weeks in advance for a friends 84th Birthday arrived a day late, I was extremely upset and embarassed.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 93% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 5 years ago

“They were bought for a very dear friend who was eighty four called Joan Waite. She telephoned me up and told they were lovely pick roses and pink lilies, she also said they came at a very good time about ten minutes to one. Thanks Mrs Shelagh E Wallace”

Helpful Report

Posted 5 years ago

Thank you for your review. We are pleased to hear the recipient has been happy with her gift and they arrived in good time. Kind Regards - Bunches

Posted 5 years ago

“Ordered flowers for my wife's birthday and they didnt arrive until the day after her birthday.. was not impressed at all with service or quality of flowers”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 93% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 5 years ago

“I ordered 2 bunches of flowers from bunches.co.uk to come in a date much in advance, one bunch did not look like the image at all! And the other bunch never turned up.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Pretty disappointing. Only some flowered. One of the three types of flowers in the bunch all died without opening, the other two opened. Would not buy again.”

Helpful Report

Posted 5 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 5 years ago

“Flowers were dead!”

Helpful Report

Posted 5 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 5 years ago

“Not worth the money. Arrived half the size of the picture on the website. Total rip off - overpriced! Supplier suggested using a different vase!”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“If I could give less than one star I would. Bought these for my mother in law for a special birthday and assumed that they would be dispatched on time. They never even arrived. How they expect flowers to be alive 7 days after the requested delivery date I am not sure - but was advised to wait up to 7 days before I could have a refund. Was told I had probably entered the wrong address for delivery?! Appalling and a waste of money. Don’t bother.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed on this occasion . If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Very, very poor. Because my sister was out the flowers were not left in a safe location. They were taken away and when she went to the sorting centre they had yet to be returned. When I called bunches they said it was not their problem. All very poor”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with the delivery of your recent gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this for you. Kind Regards – Bunches

Posted 5 years ago

“I have paid for cake too and you guys never delivered the cake so ruined all surprise .”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear the cake did not arrive with your recent order. We will be in touch with you very soon to put this right for you. Kind Regards - Bunches

Posted 5 years ago

“Never again. I was embarrassed when the flowers turned up, especially as they looked nothing like what I had ordered.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews