Bunches.co.uk Reviews

4.7 Rating 202,070 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thay got here the day before., dump outside the front door in full view of an body walking passed,lucky nobody had a birthday that day. when opened thay were a bit on the dry side. IT's Friday know and most are curling up there toe's and ready for the BIN. MY wife is a little up set at the momment and dissapointed. I'M migth hopping something ma happen. ,”

Helpful Report

Posted 8 years ago

Thank you for your review Gary, I am very sorry to hear that you have been disappointed with both the delivery and your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“The flowers aren't like the picture, the bouquet was tiny and not at all what I was expecting. I have seen better flowers for less in the supermarkets.”

Helpful Report

Posted 8 years ago

Thank you for your review Thomas, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“The bouquet was much smaller than the picture and was a little embarrassing.”

Helpful Report

Posted 8 years ago

Thank you for your review Catherine, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Very disappointed. Recipients said there was a lot of greenery. Flowers looked tired.”

Helpful Report

Posted 8 years ago

Thank you for your review Kathy, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Not very polite on phone and never will use them again”

Helpful Report

Posted 8 years ago

Thank you for your review, I am very sorry to hear this Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to help you with this matter further. Thank you very much

Posted 8 years ago

“The plant I ordered was not as expected have spoken to someone and have agreed to wait till end of week to see if it improves if not they will send me another one i have used this firm quite a few times and have always been satisfied”

Helpful Report

Posted 8 years ago

Thank you for your review Joan, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“I received a photo of the delivered flowers and I was a bit ashamed - it looked like something a child had put together.”

Helpful Report

Posted 8 years ago

Thank you for your review, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Sorry to say but i was very disappointed with the flowers. The number of them seemed very small i counted 9 small carnations and 5 freesias with a little bit of Gyp. I was embarrassed to have sent these to my Mother and will be sending another bunch from elsewhere to make up for them. Sorry but cannot recommend on what i have seen to date.”

Helpful Report

Posted 8 years ago

Thank you for your review Liz, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“flowers were almost dead when they arrived. Thrown away within the week. Shame a gift from my daughter”

Helpful Report

Posted 8 years ago

Thank you for your review Karen, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“My instructions to leave with a neighbour ignored . Card from post office said to collect which my daughter couldn't do till next day-too late home from work . So for 24 hours the flowers were stuck in a depot . Sorry -not impressed .”

Helpful Report

Posted 8 years ago

Thank you for your review Eileen, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Not worth the money I think. I could have bought a beautiful bunch of flowers in the supermarket for much less.”

Helpful Report

Posted 8 years ago

Thank you for your review Lisa, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Flowers were delivered on time but were past their best when delivered and only lasted a couple of days.”

Helpful Report

Posted 8 years ago

Thank you for your review Cath, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“When I opened the box there were 3 blooms hanging onto the stem tops and there was mold on another bloom.”

Helpful Report

Posted 8 years ago

Thank you for your review Jane, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“The flowers were a gift for my daughter who was unwell. They arrived without water and limp. There were far fewer flowers than shown in the picture - lots of greenery. Very disappointed.”

Helpful Report

Posted 8 years ago

“Arrived a day late - flowers were fine mind you - extras not really worth the money.”

Helpful Report

Posted 8 years ago

Thank you for your review Stephen, I am very sorry to hear that you have been disappointed with the delivery of your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“The center of the carnations were going brown. There was no moist tissue or anything wrapped around the stalks which were all bone dry. I normally put damp/wet kitchen towel around flower stalks if they have to travel anywhere. I had to go out and buy some more coloured carnations to make it look a reasonable bunch of flowers for a golf club raffle prize. But I won't be buying from Bunches again. Tescos are usually cheaper and fresher.”

Helpful Report

Posted 8 years ago

Thank you for your review Angela, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“I have used Bunches on a couple of occasions, they seem to scrimp on the amount of flowers for the money. However used them a couple of days ago and the flowers have wilted and gone really brown after two days.....not impressed.”

Helpful Report

Posted 8 years ago

Thank you for your review Reece, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Although the delivery was punctual, and size of the bouquet for the price left a a lot to be desired.”

Helpful Report

Posted 8 years ago

Thank you for your review Kevin, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“I didn't get much for the money the chocolates are an insult choc drops you would give a child”

Helpful Report

Posted 8 years ago

Thank you for your review una, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

“Have used Bunches before and always been pleasedbut this time flowers ordered on 30th May for 1st June did not arrive until 3rd. Some of the flowers were brown and the rest had to be revived. Could have been the postal service at fault, but still very disappointing.”

Helpful Report

Posted 8 years ago

Thank you for your review Anne, I am very sorry to hear that you have been disappointed with your recent gift from us. Would it be possible to get in touch with us on 0800 626 249 or email us at flowers@bunches.co.uk so that we are able to look into this further for you. Thank you very much

Posted 8 years ago

Bunches.co.uk is rated 4.7 based on 202,070 reviews