Bunches.co.uk Reviews

4.7 Rating 198,100 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although flowers were lovely they were not in bud as promised”

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Posted 7 months ago

“Ordered birthday present for a friend. It contained bubbly. Courier dropped it over a fence and left no note so was there for a couple of days till I checked on it. Was a bit disappointed with communication.”

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Posted 7 months ago

“Easy to order, prompt delivery, lovely flowers but not as pictured on website.”

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Posted 7 months ago

“Flowers arrived on time and were well protected in a box. Was a little disappointed with e quality of the roses part of the bunch and they only lasted a couple of days before wilting badly. Other flowers in the bunch lasted longer.”

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Posted 7 months ago

“Although recipient said she was pleased with flowers and cake. Looking at photos I was disappointed . The tracking showed that the flowers were posted about 6 days before the delivery date which worried me . In the past I have been more satisfied with the service”

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Posted 7 months ago

“I have used bunches before and always been happy. However, on this occasion I don't really know if the flowers arrived at the right destination as the photo sent by Royal Mail did not seem to be correct and I have had no contact from the recipient, unless they have moved and not mentioned it. This is obviously not totally Bunches fault, but they do recommend this service, so they are in part to blame”

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Posted 7 months ago

“I think I made the wrong choice as I thought I'd chosen Carnations but it appeared I didn't so cannot comment. Especially as I didn't see them. Sorry”

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Posted 7 months ago

“Impressed with price but not with bouquet, looked unimpressive against item ordered, delivery was on time requested”

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Posted 7 months ago

“I ordered roses and the leaves were brown. On contacting Customer Services, I was advised that this was normal, remove leaves and the roses should be good - there were too many leaves to remove. Had used other companies, gave Bunches a try, won't be using again.”

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Posted 7 months ago

“As I am sight impaired I found it difficult to complete the order on line and I couldn’t find a phone number.”

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Posted 7 months ago

“I have in the past found bunches very good and when bought flowers they have been delivered on time and quality good. However last time I ordered 17 days ahead of required they could not be delivered on date I required. Was told this was because I opted to go with drlivery from Royal Mail. So unfortunately I think it would be unlikely I would order again.”

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Posted 7 months ago

“Initially well received but the roses faded after 24 hours. It appeared that they were not too fresh.”

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Posted 7 months ago

“Was very disappointed with the flowers I sent, no way were they worth the money that I paid.”

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Posted 7 months ago

“Website and ordering process easy to follow. Bought as a gift. Feedback from recipient was that flowers were acceptable quality and condition however one stem was broken. Would probably not use Bunches again based on this.”

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Posted 7 months ago

“Unfortunately bunches were let down by Royal Mail who took 3 days to deliver as a result two or three flowers didn't survive. The remainder of the bunch is fine and was well received albeit a bit late. This is unusual as I have had no problems with my many previous orders.”

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Posted 7 months ago

“The pot shown on the rose plant was paper not crock so I think this product was nice but overpriced”

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Posted 7 months ago

“A bit disappointed with the flowers. My friend who's birthday it was sent a photo of them & they certainly didn't look as good as the bunch advertised. Won't use again”

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Posted 7 months ago

“Nice flowers, delivered ok, but not the same mix of colours or quantity as the sales photo”

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Posted 7 months ago

“I requested my floral gift to be delivered on the 19th July however the recipient was not at home so I was asked when would it be best to redeliver. I contacted the recipient who requested that it be delivered on the 21st when she will have returned home. This was acknowledged and agreed HOWEVER the floral gift was delivered the same day at the rear of the property where it could easily be stolen. Fortunately the recipient returned early on the 20th and found the item. So why go to all the trouble to make sure the receiver would receive the plant only to totally ignore both a further instruction and agreement made ??? Not sure 🤔 I’ll be using your company again.”

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Posted 7 months ago

“Nice flowers and good price, delivered on time. However the flowers are quite different to the website picture - pretty but not as full and bushy.”

Helpful Report

Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 198,100 reviews