Bunches.co.uk Reviews

4.7 Rating 198,039 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used bunches before and always been happy. However, on this occasion I don't really know if the flowers arrived at the right destination as the photo sent by Royal Mail did not seem to be correct and I have had no contact from the recipient, unless they have moved and not mentioned it. This is obviously not totally Bunches fault, but they do recommend this service, so they are in part to blame”

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Posted 7 months ago

“I think I made the wrong choice as I thought I'd chosen Carnations but it appeared I didn't so cannot comment. Especially as I didn't see them. Sorry”

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Posted 7 months ago

“Impressed with price but not with bouquet, looked unimpressive against item ordered, delivery was on time requested”

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Posted 7 months ago

“I ordered roses and the leaves were brown. On contacting Customer Services, I was advised that this was normal, remove leaves and the roses should be good - there were too many leaves to remove. Had used other companies, gave Bunches a try, won't be using again.”

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Posted 7 months ago

“As I am sight impaired I found it difficult to complete the order on line and I couldn’t find a phone number.”

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Posted 7 months ago

“I have in the past found bunches very good and when bought flowers they have been delivered on time and quality good. However last time I ordered 17 days ahead of required they could not be delivered on date I required. Was told this was because I opted to go with drlivery from Royal Mail. So unfortunately I think it would be unlikely I would order again.”

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Posted 7 months ago

“Initially well received but the roses faded after 24 hours. It appeared that they were not too fresh.”

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Posted 7 months ago

“Was very disappointed with the flowers I sent, no way were they worth the money that I paid.”

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Posted 7 months ago

“Website and ordering process easy to follow. Bought as a gift. Feedback from recipient was that flowers were acceptable quality and condition however one stem was broken. Would probably not use Bunches again based on this.”

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Posted 7 months ago

“Unfortunately bunches were let down by Royal Mail who took 3 days to deliver as a result two or three flowers didn't survive. The remainder of the bunch is fine and was well received albeit a bit late. This is unusual as I have had no problems with my many previous orders.”

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Posted 7 months ago

“The pot shown on the rose plant was paper not crock so I think this product was nice but overpriced”

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Posted 7 months ago

“A bit disappointed with the flowers. My friend who's birthday it was sent a photo of them & they certainly didn't look as good as the bunch advertised. Won't use again”

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Posted 7 months ago

“Nice flowers, delivered ok, but not the same mix of colours or quantity as the sales photo”

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Posted 7 months ago

“I requested my floral gift to be delivered on the 19th July however the recipient was not at home so I was asked when would it be best to redeliver. I contacted the recipient who requested that it be delivered on the 21st when she will have returned home. This was acknowledged and agreed HOWEVER the floral gift was delivered the same day at the rear of the property where it could easily be stolen. Fortunately the recipient returned early on the 20th and found the item. So why go to all the trouble to make sure the receiver would receive the plant only to totally ignore both a further instruction and agreement made ??? Not sure 🤔 I’ll be using your company again.”

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Posted 7 months ago

“Nice flowers and good price, delivered on time. However the flowers are quite different to the website picture - pretty but not as full and bushy.”

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Posted 7 months ago

“Happy with flowers...However were dumped at back gate of recipients house without note.”

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Posted 7 months ago

“To be honest , I was a bit disappointed in the quality and colour of the flower i ordered as they were described as rhubarb & custard. However , there wasn’t much of a contrast of yellow flowers as the main colour was pink”

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Posted 7 months ago

“Used previously and have always been satisfied. Easy to use website, decent selection, fair prices and reliable service. This time, I ordered 1 of the most expensive arrangements and was disappointed. It was small (I'd have expected at least 50% more), the number of roses was small and they weren't very fresh. This particular purchase was not worth the money spent which was a shame as it was for an important occasion.”

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Posted 7 months ago

“The pot did not fit the plant well. Another pot would’ve been fine as well as long as the plant fits properly.”

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Posted 7 months ago

“I was sent a photo when they arrived and didn't quite match what I expected, they may get better.”

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Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 198,039 reviews